Overview

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Fully Managed Enterprise AI Workflow Orchestration for AWS
Run mission-critical application, AI, and data workflows without managing infrastructure. Faster delivery, consistent governance, and scalable automation, powered by AI.
The solution integrates with Amazon Bedrock and leverages AWS GenAI services to create AI agents orchestrated by Control-M.
Control-M SaaS delivers:
- Fully managed enterprise AI orchestration, no infrastructure or upgrades to handle
- Centralized control across application workflows, file transfers, and data pipelines that keep workflows running on time
- Proven reliability, visibility, and governance for hybrid and multicloud environments
- Natively integrates with AWS services (S3, Bedrock, Snowflake, etc.) and hundreds of other enterprise systems
- Orchestrates AI agents in event-driven workflows
- Modern AI assistant (Jett) and agentic AI capabilities to create workflows
Start now by purchasing directly through AWS Marketplace.
All the power of Control-M; delivered as SaaS.
Highlights
- Simplifies workflows across hybrid and multi-cloud environments
- Deliver data-driven outcomes faster by managing production data pipeline workflows in a scalable way
- In-depth workflow observability with intelligent predictive analytics and reports
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Starter Pack (SaaS) | Control-M SaaS Start with 500 Executions (Base package) | $29,000.00 |
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BMC does not provide any refunds
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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BMC provides documentation and general support at our BMC DOCs site. We also offer direct support plans and support from BMC Partners. For more information please visit
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Customer reviews
Automation has improved daily batch control and consistently ensures banking SLAs are met
What is our primary use case?
My main use case for Control-M is to control the batch for the day by scheduling the jobs, ensuring that all jobs run on time, and verifying that all conditions are met. Sometimes I force complete the jobs or rerun failed jobs by fixing the JCLs, and I ensure all batches are completed on time and all SLAs are met.
A specific example of a batch process I manage with Control-M is a weekly job which runs from Monday to Friday on all working days, and I ensure the job is completed on time. I also verify that if any files are pending to process which that job needs, the file is available so that the job can run once the file is available. Such scenarios are common in my work.
Regarding my main use case, I work on automation and ensure that there are no human errors. Everything we use is up to date, and we make sure to follow the SOPs perfectly.
What is most valuable?
Control-M offers several best features, including its user-friendliness. Compared to TWS and CA 7, Control-M is a tool wherein if you get training for 10 to 12 days, you can learn almost everything, and it is very good and simple to use.
What makes Control-M user-friendly for me is that we connect through the client interface, which is easy to log in to, and there is no downtime for it. Control-M is only recycled weekly. It is straightforward to define and monitor the jobs and to get insights from the zoom panel. The coloring shows us in yellow if a job is executing, red if it has failed, and other colors for different conditions, making it simple.
Control-M has positively impacted my organization, especially when new team members join as their first assignment. It is a tool we can explain quickly, giving them a few sessions to work in production or development environments faster compared to other tools like CA 7 or TWS.
In our organization, we work for a banking client where we handle 10,000 jobs running on Control-M daily. Managing those jobs would be difficult with other tools due to visibility issues. With Control-M, it is easier to manage workloads and handle abends, and the chances of missing things are significantly less compared to command-based tools like CA 7.
What needs improvement?
Control-M can be improved in several areas. Last week when creating a job, I found that the option for global conditions could be more streamlined, as well as the in and out conditions, which are a bit complicated. Integrating more AI options, such as automatically marking jobs that are known to fail as complete, would be beneficial.
For how long have I used the solution?
I have been using Control-M for the last 16 years.
What do I think about the stability of the solution?
Control-M is 100% stable.
What do I think about the scalability of the solution?
Regarding scalability, I would say it is good and there are always possibilities for scalability.
How are customer service and support?
Customer support from BMC, who owns Control-M, is excellent. They provide good support for critical issues, and I would rate it 99% out of 100.
Which solution did I use previously and why did I switch?
I have experience working on CA 7 and TWS. While CA 7 is a good tool, Control-M is better due to its simplicity and less complicated nature.
How was the initial setup?
To deploy Control-M, I would say two resources would be sufficient for proper installation and defining architecture, security levels, and access control.
What about the implementation team?
In our team, approximately 24 users utilize Control-M, with 15 members working 24/7 for batch operations and nine members focusing on scheduling tasks during business hours.
What was our ROI?
Regarding return on investment, training a resource on Control-M allows them to handle two or three clients at the same time, thus saving costs for the company and making it easier to train.
What's my experience with pricing, setup cost, and licensing?
Those things are managed by the sales team. I do not have much visibility regarding pricing, setup cost, or licensing.
Which other solutions did I evaluate?
We evaluated Jobtrac, CA 7, and TWS before making our decision.
What other advice do I have?
The biggest lesson I have learned from using Control-M is time management, reliability, and the tool's availability, which makes our work easier.
I advise that if you have banking or insurance requirements or operate in a small industry, you can definitely consider Control-M as your first option.
I provided this review with an overall rating of 10 out of 10.
Complex Setup Holds Back an Otherwise Strong Workflow Scheduler
Orchestration has transformed complex batch invoicing and now simplifies cross-platform workflows
What is our primary use case?
I lead a team of Control-M schedulers and operators, and I also do some scheduling myself. A specific example of a task or workflow I manage with Control-M is that I have re-engineered a monolithic script. The process I re-engineered was designed for printing invoices, specifically the invoices of EDP clients, which amounts to about eight million invoices per month.
To handle that scale with Control-M, I made changes by decomposing the monolithic script, which was made in shell scripting, into Control-M jobs, getting the complete workflow, a PDF, and transforming it into a Control-M workload. I do a lot of transformation from monolithic scripts or jobs that can be transformed into workloads within Control-M.
What is most valuable?
The best features Control-M offers include cross-platform dependency management, which is interesting because a job on the mainframe depends on a file arriving from a Unix system that, in turn, depends on a Windows process completing, and Control-M handles that heterogeneous dependency chain natively.
A time when this feature really made a difference for my team was when we had several workloads that are dependent on each other, using different platforms, and that interconnection between those platforms is really relevant to the whole process. There are more features that add value to Control-M, such as the calendar and condition system, which is really powerful to schedule almost to perfection many workloads that are critical for the business, whether in energy, insurance, banking, etc., because it maintains the logic.
Using the conditions allows me to create the re-engineering process that I have mentioned, which depends not only on the conditions but allows everything to run smoothly and on time. Tasks that in the original monolithic script would take about two hours now take at least fifty percent less time because it is more efficiently designed. The time savings were enabled mostly by parallelization, but not only that; I can adjust several aspects.
Control-M has positively impacted my organization because if some condition fails or if a calendar is incorrectly defined, a simple error in a condition can stop a critical workload, stop invoicing, and stop files that should go to the banking system.
What needs improvement?
Control-M can be improved with better integration with modern DevOps toolchains, as while it has made strides with APIs and the automation API, integration with tools such as JIRA and ServiceNow could be more seamless out of the box.
There is also a knowledge barrier that BMC should be aware of; Control-M has a steep learning curve for deep operational mastery, where basic administration is fairly accessible, but truly understanding the platform takes months to years for a new person, and BMC could invest more in advanced training and certification paths beyond the basics.
For how long have I used the solution?
I have been using Control-M for more than twenty years, since around 1996.
What do I think about the stability of the solution?
Control-M is stable in my experience. I have worked with Control-M environments processing tens of thousands of jobs, and currently, we have around six thousand jobs in the energy company.
What do I think about the scalability of the solution?
Control-M is used quite extensively; we execute around six thousand jobs a day, serving around seventy to eighty applications, and it is always growing, also serving many DevOps teams.
How are customer service and support?
BMC support is generally competent for standard issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before choosing Control-M, I always worked with it and know alternatives such as TWS, Autosys, and other platforms similar to Control-M, but I have never worked with them.
What was our ROI?
The ROI of Control-M in critical infrastructure is less about percentage savings and more about what does not fail, such as when a national payment system opens every morning on time, or when millions of transactions are processed without a missed dependency.
What's my experience with pricing, setup cost, and licensing?
Control-M has premium pricing, which is justified for enterprise-scale operations, as we are paying for a platform with decades of maturity, proven reliability, and the capacity to handle complex orchestration scenarios that simpler tools cannot manage.
What other advice do I have?
I have always worked with Control-M, first on banking systems and then on energy systems, and though I worked with other systems, Control-M was always present. We have many users in many different roles; there are maybe four or five administration roles along with operation roles.
The biggest lesson I have learned from using Control-M is that it makes your life easier in dealing with batch processing, whether on mainframe or distributed servers, allowing you to define everything the way you want. I advise others looking into using Control-M to invest in people, not just the tool, emphasizing that a well-configured Control-M environment with experienced operators is essential for reliability.
Integrating Control-M with technologies for our data ops and DevOps processes can be difficult as technologies change. I would rate this review nine out of ten overall.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Reliable tool for job automation
Centralized monitoring has streamlined complex batch workflows and reduced manual intervention
What is our primary use case?
Our main use case for Control-M is managing and monitoring batch workflows across different systems. We use it to schedule jobs that run scripts, database processes, and ETL-related tasks. We make sure they execute in the correct order based on dependencies. On a daily basis, I mostly work with monitoring job runs, checking job statuses, and troubleshooting failures when a job does not complete successfully. We also review logs, rerun jobs when needed, and make sure the workflows complete within the expected time windows. Control-M helps centralize all this so we can track and manage automation more efficiently instead of handling tasks manually.
One of the examples for centralized monitoring in Control-M is the ability to view the status of all the scheduled jobs from a single dashboard. Instead of checking multiple systems individually, we can see whether jobs are running, completed successfully, or failed in one place. For example, if a job that runs a database script fails during the night schedule, we can quickly identify the failure from the monitoring interface, review the logs, and rerun the job if needed. This helps the team respond faster and keep the workflow running smoothly.
What is most valuable?
Control-M has had a positive impact by improving the automation and reliability in our batch processing workflows. It helps ensure that jobs run in the correct sequence and reduces the need for manual intervention. The monitoring and alerting features have also made it easier to detect failures early and resolve issues quickly, so it helps keep our scheduled processes running smoothly.
What needs improvement?
Another improvement could be simplifying the initial setup configuration process for organizations that are implementing Control-M for the first time.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Currently, we have been using this for the past six months. We are seeing good, positive results. The automation workflow is also good, and the batch scheduling jobs are definitely good. We will still want to try it on different platforms and then decide on any further usage or increase in usage of Control-M.
In production, this workflow is mainly through the monitoring and reporting features in Control-M. We check the job status to make sure the scheduled process completes successfully within the expected time window. If the job fails or is delayed, we review the logs again, analyze the dependency chain, and rerun or troubleshoot the job if needed. This helps ensure that the overall production workflow continues without impacting downstream processes.
One piece of advice I would give is to spend time planning the job dependencies and workflows carefully during the initial stages. If the workflow is well-structured, Control-M can automate processes very efficiently and reduce manual intervention repeatedly.
Overall, Control-M has been a reliable solution for managing automated workflows and scheduled jobs. It provides good visibility into job execution and helps teams maintain operational stability. I gave Control-M a rating of eight because it is a very reliable solution for scheduling jobs and automating workflows, and it helps me manage complex job dependencies and provides good monitoring capabilities, which makes it easier to track and troubleshoot batch processing. The reason I did not rate it higher is that the interface can feel complex for new users, and the initial setup and learning curve could be improved. With some improvements to the user interface and onboarding experience for new users, it could become even more effective.