Sold by: CrowdHandler
Enterprise-grade virtual waiting room that prevents website crashes during high-traffic events, ensuring fair access and maximizing revenue for AWS-hosted applications through seamless CloudFront integration.
Overview
CrowdHandler is an enterprise-grade virtual waiting room solution that protects AWS-hosted websites and applications from traffic overload during high-demand events such as ticket sales, product launches, flash sales, and limited-edition drops.
By integrating directly with Amazon CloudFront using Lambda@Edge, CrowdHandler manages user access at the edge of AWS's global network, preventing server crashes and ensuring your infrastructure never becomes overwhelmed. This lightweight integration adds only 20 milliseconds to page load times while offloading queued users entirely from your origin servers, reducing AWS compute costs and maintaining optimal performance.
The platform features intelligent rate limiting, one-in-one-out capacity controls, customizable branded waiting rooms with countdown timers, real-time queue position updates, and automated throughput optimization through AutoTune technology. Advanced capabilities include bot detection, device fingerprinting, priority access codes for VIP customers, real-time inventory synchronization to prevent overselling, and CAPTCHA integration for enhanced security.
Trusted by entertainment brands, sports teams, Fortune 500 companies, government institutions, and e-commerce retailers worldwide, CrowdHandler ensures fair access during peak demand while maximizing revenue and protecting your brand reputation. Deploy to CloudFront in hours using CloudFormation templates, with no changes required to your application code or web servers. The solution works seamlessly with e-commerce platforms including Shopify and WooCommerce, integrates with Google Analytics for comprehensive tracking, and provides real-time dashboards for monitoring queue status and application performance.
Highlights
- Native AWS CloudFront integration using Lambda@Edge deploys in hours via CloudFormation with zero application code changes. Manages traffic at the edge before reaching your infrastructure, adding only 20ms latency while preventing server crashes during flash sales, product launches, and ticket sales. Offload queued users entirely from origin servers to reduce AWS compute costs.
- Enterprise virtual waiting room with intelligent rate limiting, one-in-one-out capacity controls, AutoTune technology, and customizable branded queues with countdown timers. Advanced bot detection, device fingerprinting, priority access codes for VIP customers, real-time inventory sync, and CAPTCHA integration ensure fair access and prevent overselling during high-traffic events.
- Trusted by Fortune 500 companies, entertainment brands, sports teams, government institutions, and e-commerce retailers worldwide. Free tier available with 100 concurrent users. Flexible monthly plans scale from 1,000 to 100,000+ users with no long-term commitments. Real-time dashboards monitor queue status and application performance with seamless Google Analytics integration.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
CrowdHandler Plus Plan | See crowdhandler.com/pricing for details | $15,000.00 |
CrowdHandler Professional Plan | See crowdhandler.com/pricing for details | $32,000.00 |
CrowdHandler Enterprise Plan | See crowdhandler.com/pricing for details | $56,000.00 |
Vendor refund policy
CrowdHandler annual subscriptions via AWS Marketplace require 12-month commitments and are non-refundable. Cancel anytime; service continues until period end without auto-renewal. Service credits may apply for SLA failures. Subscriptions subject to AWS Marketplace and CrowdHandler terms. Contact: support@crowdhandler.com , sales@crowdhandler.com , support.crowdhandler.com
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Support Email: support@crowdhandler.com Support Portal: https://support.crowdhandler.com Documentation:
AWS infrastructure support
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