Sold by: Cisco Systems, Inc.
Deployed on AWS
Cisco Secure Access is a cloud-delivered Security Service Edge (SSE) solution that provides secure and seamless access to the internet, cloud services, and private applications, helping users securely access whatever they need to do their best work from anywhere. It protects access to AWS applications while ensuring a seamless user access experience. Cisco Secure Access consolidates industry-leading Cisco Secure SaaS solutions (Zero Trust Access, Secure Web Gateway, Cloud Access Security Broker, data leakage prevention, FWaaS, DNS security, remote browser isolation, Digital Experience Monitoring, and more) to mitigate security threats at all levels while ensuring seamless and secure user access.
4.3
Overview
Cisco Secure Access makes life better for users, easier for IT, and safer for everyone. It addresses cybersecurity challenges driven by the rapid software as a service (SaaS) adoption and the expansion of hybrid work.
Cisco Secure Access is a cloud-delivered Security Service Edge (SSE) solution that fundamentally reduces risk, radically simplifies IT operations, and eliminates remote access complexity for end users. With Secure Access, IT and security teams can effectively protect and defend their users from fast-moving internet-based attacks while providing them secure connectivity to the public and private applications they need, all in a single platform.
Cisco Secure Access is a full SSE solution, with ZTNA, SWG, DLP, CASB, RBI, and FWaaS with further differentiated capabilities including VPN-as-a-Service (VPNaaS), AI Assistant for policy creation help, and AI Access for visibility, control, and exclusive guardrails for third-party AI applications. Further, Secure Access is the only SSE which includes a recursive DNS-layer security service for lower latency, Experience Insights monitoring by Cisco ThousandEyes, and much more, in one license and management platform, all delivered with a single client.
Highlights
- Deliver unified and secure end user access to AWS apps.
- Simplify IT operations via a single console, with a single policy construct, featuring aggregated reporting across datacenter-hosted and AWS environments.
- Reduce business risk with advanced cybersecurity protection, zero trust, and granular security policies.
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Features and programs
Buyer guide
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Pricing
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
You can reach for the Cisco Secure Access support at: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Anonymous
Seamless, Always-On Security That Simplifies Remote Work
Reviewed on Oct 23, 2026
Review provided by G2
What do you like best about the product?
I like how seamless Cisco Secure Access is. Once I log in, it stays in the background protecting my connection without getting in the way of my daily tasks or slowing down our work. The secure web gateway automatically blocks risky websites and potential malware, which gives my team peace of mind when working with sensitive company data. It’s easier to manage than our old VPN setup, connects automatically when we change locations, and has cut down on VPN hassles. The interface is straightforward and clean, the initial setup and policy migration went smoothly, and it runs reliably in the background.
What do you dislike about the product?
Occasionally, when Cisco Secure Access pushes a background update, my initial connection takes an extra moment to load. It’s not a major issue, but I’d like the updates to be a bit smoother.
What problems is the product solving and how is that benefiting you?
I use Cisco Secure Access to keep my team safe from malware and risky websites without slowing our work. It handles security automatically in the background, so we don’t have to worry about clicking the wrong thing while working remotely.
Shilanjoy B.
Easy & Reliable Corporate Network Connection with Smooth Troubleshooting
Reviewed on Oct 22, 2026
Review provided by G2
What do you like best about the product?
It’s very easy to connect, and troubleshooting is also much easier than with other peers. I’m an avid user for connecting to the corporate network and getting my work set up for the day. I would highly recommend this to any of my peers.
What do you dislike about the product?
The UI could be more better like it's other software I.e the Webex. Functionality wise rarely I have ran into any issue. There should be a feature of auto connect when you login into your corporate laptop.
What problems is the product solving and how is that benefiting you?
In today's world cybersecurity is one of most topic for corporate security, the software helps prevent any data theft or data loss consider business requirements on data protection and integrity
Vikram Laxman Yadav v.
Cisco ACI: Intent-Based Workload Isolation with Whitelist Security
Reviewed on Oct 20, 2026
Review provided by G2
What do you like best about the product?
Workload isolation in a Cisco ACI replaces traditional, static VLAN/ACL boundaries with an intent-based, whitelist security model enforced directly on the leaf switch ASIC. Traffic visualization is dropped by default unless an explicit contract permits it.
What do you dislike about the product?
Actually no any chance to dislike the Cisco ACI. Mostly Cisco is the best platform, and Workload isolation in a Cisco ACI replaces traditional, static VLAN/ACL boundaries with an intent-based, whitelist security model enforced directly on the leaf switch ASIC. Traffic visualization is dropped by default unless an explicit contract permits it.
What problems is the product solving and how is that benefiting you?
Cisco ACI offers a policy driven, policy enforcement, centralized approach to data center networking that significantly alters how terms provisioning, monitoring and scaling infrastructure. Cisco ACI evaluates how code moves safely from initial coding to live users through isolated software stages, it is the best multi-environment development.
Shubham G.
Strong Zero Trust Platform, but Latency and Complex Policy Design Hold It Back
Reviewed on Oct 19, 2026
Review provided by G2
What do you like best about the product?
it is a one stop solution to achieve zero trust framework with in house firewall & DNS defense and cloud security. It also helps enforces secure web access via proxy web security on the all standard protocols like - SAML or oAuth
What do you dislike about the product?
considerable latency which leads to performance issues. the policy design can be a bit complex while designing & modifying. the policies for fine grained auth / zero trust needs to be enabled per application
What problems is the product solving and how is that benefiting you?
helped achieving the zero trust & fine grained authorization in a single solution along with the resolving the VPN complexity. protection on the own devices - like BYOD, remote users, contractors with the ZT framework
Muhammad Asim Khan
Secure access has strengthened endpoint control and supports reliable remote connectivity
Reviewed on Oct 14, 2026
Review provided by PeerSpot
What is our primary use case?
I have been using Cisco Secure Access in my company only. The primary use cases for Cisco Secure Access include VPN, posturing, Dot1x authentication, and AAA. I am using VPN as a service in Cisco Secure Access. We are not using ZTNA, but we are using the legacy VPN.
What is most valuable?
All the features of Cisco Secure Access are valuable, but in terms of endpoint health security, posturing is a good feature, and VPN is also a good feature. That is a feature of Cisco Secure Access that I did not explore. My experience with the Experience Insights feature, digital experience monitoring powered by ThousandEyes, is limited as I don’t have knowledge about that one.
I am not using the AI Assistant feature in Cisco Secure Access. That is also a feature we are not using in Cisco Secure Access. Integrating Cisco Identity Intelligence with Cisco Secure Access is also not something we are using. We use policy verification on the FTD to help reduce policy misconfigurations.
What needs improvement?
Cisco Secure Access is basically a good product, but nowadays, there are more competitive vendors available in the market with friendlier interfaces and technical features, so people are moving to those solutions instead of preferring Cisco Secure Access. The interface of Cisco Secure Access is more complex; for example, upgrading a security product for Cisco ICE takes more than eight hours, while other security products take only thirty minutes to one hour. That is a drawback.
Overall complexity is the main drawback of Cisco Secure Access that I see. I have mentioned the problems with configuration, interface, and overall complexity.
For how long have I used the solution?
I have been working with Cisco Secure Access for more than five years.
What do I think about the stability of the solution?
Policy misconfigurations have caused slowdowns or blocked access for users in the past.
What do I think about the scalability of the solution?
In my company, approximately 600 plus users are using Cisco Secure Access, and we have only three or four maximum administrators. As of now, I don’t have the headcount to increase usage in the future; it is already under 600, but maybe we will onboard some expected new employees. I have faced issues with scaling it up.
How are customer service and support?
Usually when I am raising a case, I am getting proper support from Cisco. I rate their technical support a nine out of ten.
Which solution did I use previously and why did I switch?
Before Cisco Secure Access, I worked with other vendors, which can be considered other partners.
How was the initial setup?
Deployment of Cisco Secure Access is not going to be very easy, but somehow it can be manageable. The implementation time for Cisco Secure Access depends upon the scenario and what we are going to implement.
What about the implementation team?
I have deployed Cisco Secure Access by myself and with the help of a third party; both methods were used. Basically, I am enough for the deployment, but if I want to take help from another partner, one person is enough to work with me.
What was our ROI?
I have seen return on investment with Cisco Secure Access. It took about three years for me to see ROI approximately with Cisco Secure Access.
What's my experience with pricing, setup cost, and licensing?
Pricing-wise, it is reasonable for Cisco Secure Access. I did not purchase Cisco Secure Access directly from the vendor; I got it from a partner. I am a customer of Cisco, and we used to purchase through the partner only, not directly from Cisco.
Which other solutions did I evaluate?
FortiGate and Palo Alto are currently the competition that I see taking the lead in the market against Cisco Secure Access. The advantages of FortiGate and Palo Alto over Cisco Secure Access include their easiness; people configure them very easily, and they have a vast feature set to control them, along with more granular options for making policies and other features.
What other advice do I have?
I am planning to stay with Cisco Secure Access because our complete infrastructure is Cisco dependent, so we will keep it as it is; changing it would mean removing everything from the access layer to the core layer. My organization is not a partner or reseller of Cisco; we are customers. I would rate Cisco Secure Access an eight out of ten overall.