Agentic AI and Automation Platform for Higher Education

SXP.ai is the agentic AI and automation platform purpose-built for universities and colleges - automating student services, retention, wellbeing, admissions, and service desk work end-to-end across the campus systems institutions already run.

Purpose-built service agents for students and applicants integrate directly into campusM, myday, Canvas, and other student-facing platforms. Each service agent knows the student's record, timetable, and the institutional processes that apply to them - so when a student asks about a deferral, an accommodation appeal, a fees concern, or a wellbeing concern, the agent takes action in the systems where the work actually happens.

Connected to SIS, VLE, accommodation, finance, service desk, and case management systems, service agents resolve requests end-to-end rather than just answering questions.

SXP.ai includes pre-built agents that automate work autonomously across the institution. The Service Desk Automation Agent reads incoming tickets, drafts personalised responses, executes multi-step workflows, and escalates only when human judgement is needed. A single deployment has the potential to recover over $125k in staff time annually for a typical university, while delivering 24/7 first-response.

SXP.ai exposes its agents via MCP and A2A, so institutions can also invoke them from productivity AI tools they've already deployed - protecting existing AI investments while extending what they can do.

SXP.ai delivers AI-led student retention at scale. The platform detects early risk signals - low attendance, poor VLE engagement, missed deadlines - and initiates personalised conversations and follow-up actions to understand the cause, offer tailored support, and escalate where appropriate. This provides retention follow-up at a scale impossible to achieve manually, protecting continuation rates and student outcomes.

• Micro-Agent Architecture: Each micro-agent is purpose-built for specific workflows or tasks, ensuring scalability, modularity, and ease of maintenance.
• Multi-Model Support: Compatible with Amazon Bedrock, Anthropic, OpenAI, or your own models - providing flexibility and avoiding vendor lock-in.
• Open Architecture: MCP and A2A protocols allow agents to be invoked from external AI tools and platforms, and to invoke external services in turn.
• Rapid Innovation: Add new agents or automate emerging use cases without disrupting existing deployments.

• Drop-in Ready: Deploys directly into existing apps such as campusM, myday, Canvas, and bespoke web and mobile apps.
• Configuration over Code: Configure integrations, workflows, and policies without developer involvement.
• Unified Oversight: Audit logging, analytics, and governance controls for every agent.
• Live in Weeks: Universities are typically live within weeks rather than months, with measurable impact from the first deployment.

ISO 27001 and ISO 27701 accredited - ensuring enterprise-grade data protection and privacy management.

GDPR and EU AI Act compliant, including high-risk classifications - designed for institutional oversight, transparency, and responsible AI use.

Data Residency and Control: Built on AWS, ensuring secure, regional data hosting and full institutional ownership of data and models.

• Purpose-built for higher education - not retrofitted from a generic AI platform
• Agents that take action across campus systems, not just answer questions
• Live at Cardiff Met, the Open University, and St Mary's, with 30M+ student interactions to date
• Measurable impact: over $125k in annual staff time recovered through autonomous service desk automation; 77% improvement in student wellbeing outcomes
• Complements existing productivity AI investments via MCP/A2A - not a replacement gateway
• Compliant by design with full institutional data control

To discuss pricing or deployment options, please use the Request Private Offer button or contact SXP.ai directly.