Higher Education AI Assistant with Built-in Retention & Well-being

Overview

The Higher Education AI Assistant is built exclusively for universities and colleges - providing one intelligent assistant that unifies content, services, automation, well-being, and student retention. Designed for secure, rapid deployment, it integrates seamlessly into your existing apps, portals, and systems to deliver immediate, measurable impact.

Transforming the Student Experience

• Unified Access: Students engage through a single conversational interface that connects university systems, websites, and resources - eliminating the need to navigate multiple platforms.
• Built-in Retention and Well-being: Supports students throughout their journey with proactive, personalised outreach before exams and deadlines, and access to 24/7 evidence-based well-being interventions.
• Personalised and Context-Aware: The Assistant understands timetables, coursework, and engagement data - providing tailored reminders, interventions, and support when it matters most.

AI-Powered Automation for Student Services

• Workflow Automation: Automates repetitive student service processes, saving staff time and reducing administrative workload.
• Proactive Engagement: Uses calendar and system data to identify at-risk students and trigger timely conversations through the Assistant or push notifications within the student app.
• Seamless Integration: Connects with existing university systems - including VLEs, timetabling, case management, and CRM.

Unify Your AI

Already using LLMs or separate AI assistants? The Assistant connects with them all - bringing content, services, and support into a single, student-facing experience. It complements existing AI investments, prevents sprawl, and centralises interaction under one governed interface.

Retention at Scale

• Real-time Risk Detection: Identifies early signs of disengagement using attendance, VLE activity, and behavioural signals.
• Automated Follow-Up: Initiates AI-led conversations with students showing risk indicators - uncovering issues, offering tailored guidance, and escalating to staff if needed.
• Impact: Helps protect continuation rates and tuition revenue while reducing the manual cost of retention activities.

Extensible, Future-Proof Platform

• Micro-Agent Architecture: Each micro-agent is purpose-built for specific workflows or tasks, ensuring scalability, modularity, and ease of maintenance.
• Multi-Model Support: Compatible with Amazon Bedrock, Anthropic, ChatGPT, or your own models - allowing flexibility and avoiding vendor lock-in.
• Rapid Innovation: Add new micro-agents or automate emerging use cases without disrupting existing deployments.

Deployment and Integration

• Drop-in Ready: Deploys directly into existing apps such as campusM, myday, SharePoint portals, or bespoke web and mobile apps.
• No-Code Configuration: Configure integrations, workflows, and policies without IT devs.
• Unified Oversight: Provides audit logging, analytics, and governance controls for every micro-agent.

Security, Compliance, and Governance

• ISO 27001 and ISO 27701 accredited - ensuring enterprise-grade data protection and privacy management.
• GDPR and EU AI Act compliant - designed for institutional oversight, transparency, and responsible AI use.
• Data Residency and Control: Built on AWS, ensuring secure, regional data hosting and full institutional ownership of data and models.

Why Choose the Higher Education AI Assistant

• Purpose-built for the specific needs of Higher Education institutions.
• Unifies disparate AI tools and systems under one secure platform.
• Delivers measurable results in student engagement, well-being, and retention.
• Reduces IT complexity, risk, and ongoing maintenance overhead.

Pricing and Availability
To discuss pricing or deployment options, please use the Request Private Offer button or contact SXP.ai directly.