Overview
TrusstGPT uses advanced Generative AI technology in the form of Large Language Models to help companies pull and understand data from conversations with customers in your contact centre, either in real time during a conversation, or post-conversation.
With TrusstGPT, you can easily ingest conversation transcripts and generate summaries of contacts, which can be saved to other systems like a CRM or Data Warehouse. This is crucial for gaining rich insights into the conversations you are having with your customers, allowing for a more informed and responsive approach to their needs and experiences.
Using the easy and intuitive user interface of TrusstGPT, users can give feedback and make edits to the automatically generated summaries. This means users can choose the best prompts to use for creating summaries in the future directly from the tool, without having to change any complicated code.
This tool is advanced but simple to use, and most importantly, it keeps your data secure within your AWS Account.
Highlights
- ALL of your data; models, transcripts, prompts, summaries, feedback etc. never leave your AWS account.
- Enhances focus and productivity, enabling service representatives to devote their complete attention to resolving customer inquiries and issues without the distraction of typing notes. It also standardises contact summaries, reducing variations in human ability to capture the context of conversations accurately. TrusstGPT eradicates human bias and provides ability to instantly customise outputs, allowing inclusion or exclusion of specific insights in the summaries.
- You can easily adapt the outputs of TrusstGPT to your business and domain. Providing and adapting to feedback is as easy as it gets, without losing any flexibility.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
On Demand | Consumption fee only based on Additional Usage fees listed below | $3,000.00 | |
Starter Plan | 0-25,000 interactions incl. monthly | $6,000.00 | |
Medium Plan | 25,001-100,000 interactions incl. monthly | $10,500.00 | |
Large Plan | 100,001-250,000 interactions incl. monthly | $16,800.00 | |
Enterprise Plan | 250,001-500,000 interactions incl. monthly | $25,200.00 | |
Maxi Plan | 500,001-1,500,000 interactions incl. monthly | $42,000.00 | |
Launch Pad | 0-1,000 interactions incl. monthly | $3,000.00 | |
Small Plan | 1,001-25,000 interactions incl. monthly | $6,000.00 |
Vendor refund policy
No refunds after purchase of a contract.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Trusst provides customers with hands on support with the deployment and use of our software. Visit https://www.trusst.ai for more details.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.