Sold by: AISENSY
Grow leads, sales, and support on WhatsApp with official Business API access, broadcasts, AI agents, chatbots, live chat, payments, and campaign analytics
Overview
AiSensy is a cloud-native SaaS platform that helps businesses use WhatsApp for marketing, sales automation, customer engagement, and support. Teams can run compliant WhatsApp campaigns, automate notifications, qualify leads, recover carts, and manage customer conversations from a hosted web dashboard.
Built for the official WhatsApp Business APIs and Meta WhatsApp Business Platform, AiSensy supports WhatsApp Business API onboarding, opted-in contact management, approved message templates, broadcast campaigns, no-code automation flows, AI WhatsApp Agents, chatbots, live chat, payments, integrations, and campaign analytics.
Key Features Official WhatsApp Business API enablement: Connect eligible WhatsApp Business API numbers and manage templates, campaigns, automations, and customer conversations from one dashboard. Broadcast and retargeting campaigns: Send messages to opted-in contacts, schedule campaigns, personalize content, use CTA and quick-reply buttons, and retarget audiences based on reads, replies, clicks, and attributes. AI WhatsApp Agents: Deploy context-aware AI agents with knowledge-base Q&A, long-term user memory, no-code configuration, tool calling, skills, and API integrations. No-code chatbot builder: Create drag-and-drop WhatsApp flows for lead qualification, support deflection, catalog journeys, appointment booking, feedback, and handoff to human agents. Multi-agent live chat and Chat CRM: Let multiple agents manage conversations on a single WhatsApp Business number with tags, custom attributes, segmentation, conversation history, and routing rules. WhatsApp payments and commerce: Support payment collection workflows using WhatsApp Pay, UPI, cards, net banking, Razorpay, PayU, payment links, and invoices where available. Integrations and ecommerce automation: Connect Shopify, WooCommerce, HubSpot, Salesforce, Zoho, Google Sheets, Razorpay, PayU, Zapier, Pabbly, Integrately, and other business systems. Business Benefits Improve customer engagement: Reach customers on WhatsApp with personalized, consent-based messages and interactive customer journeys. Reduce manual workload: Automate common notifications, support replies, abandoned-cart reminders, lead capture, and campaign follow-ups. Improve conversion visibility: Track delivery, read, reply, click, conversion, revenue, and individual click data to optimize campaigns. Unify marketing and support: Bring acquisition, automation, live chat, payments, and analytics into one WhatsApp-first SaaS operating layer. Scale operations: Support growing teams with AI assistance, live agent handoff, integrations, analytics, and private-offer options for enterprise requirements. Target Audience AiSensy is designed for SMBs, growing businesses, enterprises, founders, marketers, sales teams, support teams, D2C and ecommerce brands, education and edtech providers, fintech teams, healthcare organizations, real estate companies, travel businesses, automobile brands, and marketing agencies managing WhatsApp programs for clients.
Getting Started Subscribe through AWS Marketplace, access the AiSensy web dashboard, and connect an eligible WhatsApp Business API account or number. Import opted-in contacts, configure approved message templates, build chatbots or AI agents, launch campaigns, and monitor performance from analytics. WhatsApp and Meta message charges or conversation credits may apply separately based on country, message category, and commercial configuration. Customers are responsible for following WhatsApp Business Platform policies, template rules, user opt-in requirements, and applicable messaging laws.
Highlights
- Official Meta Business Solution Provider helping businesses automate, engage, and convert customers on WhatsApp.
- AI WhatsApp Agents and no-code chatbots support always-on customer conversations
- Run broadcasts, Click-to-WhatsApp ads, forms, retargeting, and analytics from one dashboard
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic Plan | AiSensy Basic is the entry tier for businesses launching on the official WhatsApp Business API. It includes free WhatsApp Business API procurement, green tick application support, a shared team inbox with 5 agent logins, unlimited contact imports, and unlimited monthly active users - you are never charged per contact or per customer reached. Send template broadcasts, manage template submission and approval, segment audiences with tags and attributes. WhatsApp per-message charges for marketing, utility, and authentication templates are metered separately by Meta and billed against your conversation credit balance. | $45.00 |
Pro Plan | AiSensy Pro is built for growing teams running WhatsApp as a revenue channel. It includes everything in Basic plus, advanced broadcast scheduling and retargeting, click tracking on template links, campaign-level analytics, WhatsApp catalog and product sharing, and priority template approval assistance. Native integrations with Shopify, Razorpay, WebEngage, LeadSquared, and Integrately let you trigger abandoned-cart recovery, order updates, and payment reminders without custom development. Chatbot and AI agent builders are available as separate add-ons. WhatsApp per-message charges are metered separately by Meta and drawn from your conversation credit balance. | $99.00 |
Premium Plan | AiSensy Premium suits expert marketers running high-volume, multi-team WhatsApp operations. It includes everything in Pro plus 10 agent logins, Richer segmentation, Priority support, Higher messaging speed, Number masking for team, Advanced analytics cover delivery, read, and click performance across campaigns and agents. Chatbot and AI agent builders are separate add-ons. WhatsApp per-message charges for marketing, utility, and authentication templates are metered separately by Meta. | $299.00 |
Unlimited Plan | AiSensy Unlimited removes practical ceilings for large messaging operations. It includes everything in Premium with fair-use limits of up to 200 agent logins, 500 tags, 100 attributes, and 50 segments, Suited to businesses running concurrent campaigns across multiple brands, regions, or product lines with large support teams working a shared inbox. Full API and webhook access supports high-throughput transactional and promotional messaging. Includes dedicated account management. WhatsApp per-message charges are metered separately by Meta and deducted from your prepaid conversation credit balance as templates are delivered. | $899.00 |
Enterprise Plan | AiSensy Enterprise is a tailored deployment for organisations with custom scale, compliance, or integration requirements. Includes dedicated account management, onboarding and migration support, custom integration assistance, and a negotiated SLA. Suited to enterprises consolidating WhatsApp messaging across business units, running regulated communications, or requiring bespoke data handling and reporting. Contract terms, seat counts, and support commitments are agreed directly with the AiSensy team. WhatsApp per-message charges are metered separately by Meta. Contact AiSensy to scope entitlements before purchase. | $0.001 |
Dimension | Description | Cost/unit |
|---|---|---|
WhatsApp Conversation Credits | Prepaid credits for Meta per-message charges | $1.00 |
Ad Credits | Prepaid balance for Ad spend on Facebook and Instagram | $1.00 |
Dimensions summary
Pricing splits into two parts you buy separately. First, a subscription plan: Basic, Pro, Premium, Unlimited, or Enterprise. These are tiers that build on each other, raising agent logins, segmentation limits, and messaging speed as you move up. Enterprise is custom-scoped with negotiated terms. Second, prepaid usage credits you top up separately. WhatsApp Conversation Credits cover Meta's per-message charges for marketing, utility, and authentication templates, drawn down as messages send. Ad Credits fund your Facebook and Instagram ad spend. Plan subscriptions are fixed costs; credits scale with your actual messaging and advertising volume.
Top-of-mind questions for buyers
Credits are a prepaid balance measured in currency, not a fixed message count. Meta charges per template message delivered, deducted from your balance. Marketing, utility, and authentication templates each carry their own per-message rate that varies by the recipient's country. Service replies within the 24-hour customer window are free.
Both bill independently on one account. Your subscription plan is a fixed cost covering agent logins, segmentation limits, and speed. Prepaid conversation credits scale with actual message volume. For high-volume senders, per-message charges usually outweigh the plan fee. Ad Credits are separate and fund only Facebook and Instagram spend.
No. Every plan includes unlimited contact imports and unlimited monthly active users. You are never billed per contact or per customer. You pay only for the template messages you actually send, drawn from your prepaid conversation credit balance, plus your fixed plan subscription.
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Support
Vendor support
Support: https://aisensy.com/contact-us Documentation: https://aisensy.com/features Email: support@aisensy.com Hours: 10 AM-7 PM
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