Sold by: Brooksource
Brooksource, a leading Public Sector partner, excels in building non-emergency chatbot systems that are crafted to automate and streamline interactions between citizens and municipal agencies. Our chatbot solutions result in a reduction of call volume, cost savings, faster service and response times, and provides scalability.
Sold by: Brooksource
Overview
KEY BENEFITS
- Reduction in Call Volume: Achieve a 30-50% decrease in call volume
- Cost Savings: Significant reductions in operational costs
- Faster Service & Response Times: Provide immediate responses to common queries and requests Scalability: Manage high volumes of interactions with scalable AI technology
WHY CHOOSE BROOKSOURCE?
- Public Sector, Amazon Connect, & Advanced Tier Services partner
- Contact Center Expertise
- Seamless Integration with Existing Systems
- Flexible Pricing Options & AWS Partner Funding
- Commitment to Security & Data Protection
Highlights
- Amazon Pinpoint is used to automatically generate and send an SMS to citizens with claim-filing details.
- Build Amazon CloudWatch & QuickSight dashboards to collect call volume data and insights.
- Our chatbots use AI & Amazon Bedrock capabilities, which results in a more efficient experience for citizen requests.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Reach out to Brooksource's AWS Alliance Lead to learn more, cbrzezinski@brooksource.com .