Sold by: TTEC Digital (formerly VoiceFoundry)
Capitalize on the unrivaled flexibility and customization of Amazon Connect, without sacrificing deployment speed.
Sold by: TTEC Digital (formerly VoiceFoundry)
Overview
FastStart Program Packages
Startup Package
Get started quickly on Amazon Connect voice channels.
Starting at $50,000
- Up to 5 voice queues
- Voice Only
- Dual Tone Multi Frequency (DMTF) only
- Operations Management Portal (OMP)
- Out of the box (OOTB) reports and Contact Control Panel (CCP)
Intro to Omnichannel Package
Build a strong foundation for self-service and messaging.
Starting at $75,000
- Up to 10 voice queues
- Voice and Tasks
- Operations Management Portal (OMP)
- Choice of one: Agent Workspace or OOTB CCP
- Next Generation Analytics Suite
- Lex Bots (Routing Only)
Enterprise Package
Capitalize on a full suite of channels and services.
Starting at $165,000
- Up to 20 voice queues
- Voice, Tasks and Chat
- Operations Management Portal (OMP)
- Voicemail
- Choice of one: OOTB CCP; Agent Workspace; Salesforce/Microsoft Connector
- 4 Lex Bots (Routing & Q&A)
- Scheduled Callback
- Single Sign-On (SSO)
Highlights
- Build Your Ideal Cloud Contact Center with Confidence
- FastStart draws from TTEC Digital’s experience executing more than 500 Amazon Connect implementations.
- FastStart offers a variety of packages to make Amazon Connect implementation simple.
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Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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