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    Matchbook AI Data Management Services

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    End-to-end data and identity management services on AWS, including data cleansing, entity resolution, enrichment, and identity lifecycle management. Matchbook helps organizations unify data and identities across CRMs, ERPs, and digital platforms, enabling secure access, trusted analytics, AI readiness, and compliance at scale.

    Overview

    Matchbook AI provides end-to-end Data and Identity Management services on AWS, enabling organizations to unify fragmented enterprise data and identities into trusted, governed, and analytics-ready assets.

    Modern enterprises and public sector organizations face challenges with siloed systems, duplicate records, inconsistent data quality, and fragmented identity platforms. Matchbook addresses these challenges by combining AI-driven entity resolution, data mastering, and identity lifecycle management into a unified, scalable solution built for AWS.

    Our services help organizations integrate, cleanse, match, enrich, and govern data and identities across CRMs, ERPs, data lakes, and digital platforms—delivering a single, trusted view of customers, suppliers, and users.

    Core Capabilities

    Data Cleansing & Standardization
    Normalize and standardize structured and unstructured data across global formats, including names, addresses, and business entities.

    AI-Powered Entity Resolution
    Identify and merge duplicate or fragmented records using advanced deterministic and probabilistic matching techniques, enabling accurate master data and identity consolidation.

    Identity Management & Resolution
    Unify identities across systems with support for identity lifecycle management, deduplication, and persistent identifiers. Leverage Amazon Cognito for scalable user authentication, federation, and secure access management, enabling modern IAM architectures for enterprise and public sector use cases.

    Data Enrichment & External Integration
    Enhance internal data with commercial, regulatory, and third-party datasets while maintaining provenance and governance.

    Golden Record Creation
    Create context-aware master records tailored for business functions such as Sales, Risk, Compliance, and Operations.

    Governance & Data Quality Monitoring
    Implement policies, stewardship workflows, audit trails, and continuous monitoring to ensure data accuracy, compliance, and lineage.

    AWS-Native Architecture

    Matchbook services are designed to integrate seamlessly with AWS services, including:

    • Amazon S3 for scalable data storage

    • Amazon Redshift for analytics and warehousing

    • AWS Glue for data integration and transformation

    • Amazon Kinesis / EventBridge for real-time data processing

    • AWS Lambda for event-driven workflows

    • Amazon Cognito for identity management, authentication, federation, and access control

    This ensures organizations can operationalize high-quality data and identity systems within their existing AWS environments.

    Business Outcomes

    • Establish a single source of truth for enterprise data and identities

    • Improve data quality, consistency, and trust across systems

    • Enable secure identity and access management frameworks

    • Accelerate analytics, AI, and digital transformation initiatives

    • Strengthen compliance, KYC, AML, and regulatory reporting

    • Reduce operational costs associated with manual data handling

    Common Use Cases

    • Customer 360 and identity unification

    • Identity and access management modernization

    • Supplier and vendor data mastering

    • Data lake cleansing and governance

    • Compliance (KYC, AML, fraud detection)

    • M&A data integration and harmonization

    Delivery Model

    Matchbook offers flexible engagement models tailored to customer needs:

    • Advisory and architecture design

    • Implementation and integration services

    • Managed data and identity operations

    • Ongoing optimization and support

    All services are delivered with a focus on scalability, security, and rapid time-to-value on AWS.

    Highlights

    • Unified Data & Identity Management on AWS: Combine data mastering with identity lifecycle management powered by Amazon Cognito to create a single trusted view across systems and users.
    • AI-Powered Entity Resolution Accurately match, deduplicate, and unify records and identities at scale using advanced AI-driven techniques.
    • Secure & Scalable AWS-Native Architecture Built on AWS with seamless integration across S3, Redshift, and Cognito for secure, scalable, and real-time data and identity workflows.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Support & Maintenance Coverage Includes:

    •  24x7 platform monitoring, incident response, and performance optimization
    • Infrastructure and hosting support with high availability and multi-zone resilience
    • Security monitoring, vulnerability management, and compliance support (aligned with standards such as FedRAMP and HITRUST)
    •  Application maintenance including bug fixes, updates, and feature enhancements
    •  Backup, disaster recovery, and business continuity management
    •  Governance, reporting, and operational reviews

    Standard Support (Included):

    •  24x7 support for critical (P1) issues
    •  Business hours support for P2–P4 issues
    •  Email and web-based support channels
    •  Quarterly business reviews and reporting

    Premium Support (Optional):

    •  Extended support hours and faster response SLAs
    •  Dedicated support channels and integration assistance
    •  Shared Technical Account Manager (TAM)

    Enterprise Support (Optional):

    •  24x7 full support coverage for all issue levels
    •  Dedicated Technical Account Manager and Customer Success Manager
    •  Priority response and escalation handling
    •  Dedicated communication channels (including Slack and phone support)
    •  Strategic planning and executive-level engagement

    Response SLAs:

    •  Critical (P1): 15–30 minutes
    •  High (P2): 1–2 hours
    •  Medium (P3): 2–24 hours
    •  Low (P4): 1–2 business days

    Support Contacts



    Email: support@matchbookai.com 



    Sales: sales@matchbookai.com 



    Phone: +1-310-643-4596

    Website: