The Industrial Cloud Platform that transforms your operations by harnessing the power of Industrial AI and Digital Twins to drive actionable improvement in your industrial operations quality, efficiency, throughput, asset reliability and energy intensity.
TwinThread's Industrial Cloud Platform was built to address the productivity challenges industrial companies face today, like aging infrastructure and accelerating skills gaps.
Our Platform leverages your existing data and legacy systems, empowering your teams to innovate rapidly.
Using the Pre-built Predictive Operations Center, your teams harness the power of Industrial AI and Digital Twins, increasing productivity, reducing downtime, and improving efficiency at a single site or across global operations.
Serving a variety of industries, TwinThread enables the world's leading companies to transform operations, demonstrating significant ROI, scale, and delivering value continuously with millions of deployed sensors, digital twins, and AI models.
Highlights
With TwinThread, you can create a Virtual Operations Center that harnesses the power of Industrial AI and Digital Twins to increase productivity, reduce downtime, and improve energy efficiency at a single site or across your global operations.
Our Industrial Cloud Platforms prebuilt solutions and flexible deployment architecture means any site can improve performance and innovate quickly, regardless of its digital maturity.
TwinThread's Industrial AI delivers powerful prescriptive recommendations, enabling you to proactively resolve production issues, operationalize solutions, and optimize your industrial processes.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This contract pricing bills you by two consumption units: Standard Items and Advanced Items. Each represents an input fed into the platform, such as a sensor or a model input. You pay for the quantity of each unit type you actually use. Standard Items and Advanced Items are priced separately, so your total scales with how many of each you consume. This lets you start with a smaller set of inputs and add more over the contract term as your deployment grows.
Top-of-mind questions for buyers
What counts as a Standard Item or an Advanced Item for billing?
Both units are inputs fed into the platform. An input is typically a sensor or a data point that feeds a model. Standard Items cover common inputs, while Advanced Items cover inputs tied to advanced data sources. You pay based on the number of each input in use.
Which unit drives more of my cost, Standard Items or Advanced Items?
Both units bill independently and appear together on the same invoice. Advanced Items carry a higher per-unit rate than Standard Items, so deployments using many advanced data source inputs see Advanced Items weigh heavier. Sensor-heavy setups using common inputs lean more on Standard Items.
What happens to my cost if I turn off a use case?
You pay for the inputs actually in use. If a use case is not delivering results, you can turn it off, which stops the associated inputs from being counted. Your bill scales down as the number of Standard Items and Advanced Items in use drops.
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Vendor refund policy
TwinThreads refund policy for purchases made through the AWS marketplace is as follows. Refunds will be granted only as required by law. For additional details, please refer to the TwinThread Terms of Use, a copy of which will be made available upon request. For more information on AWS Marketplace's general refund policies and processes, you can refer to the AWS Refund Policy.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Our Customer Success team is built on a foundation of years of industrial experience and expertise in control systems engineering, process engineering, industrial consulting, and IT. Advanced support services go beyond standard support, and include on-line training and consultative support. Their mission is simple: your success. Whether you are self-provisioning your first solution or rolling it out across your enterprise, this team has seen it all and is here to support you at every step. We offer different support tiers tailored to the type of relationship we have with your organization. Additionally, we have highly experienced partners who are experts in combining OT and IT to help you drive operational transformation with confidence. The links below offer different methods of connecting with our support staff. You may receive additional contact information once you become an official TwinThread customer. Support Email: support@twinthread.com Submit a Support Ticket (TwinThread App Login Required): https://www.twinthread.com/support Knowledge Base:
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
TwinThread Professional Services help you quickly implement, configure, and optimize the TwinThread Industrial AI Platform for your operations. Our team connects your data sources, builds digital twins, configures predictive and prescriptive models, and trains your users to adopt AI-driven workflows. This engagement accelerates time-to-value and ensures measurable improvements in reliability, quality, and efficiency.
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