Sold by: KloudMate
Deployed on AWS
KloudMate is an AI-powered, OpenTelemetry-native observability and Agentic SRE platform unifying APM, logs, metrics, traces, RUM, synthetic and Kubernetes/serverless monitoring in one console. It auto-detects anomalies, finds root cause, and resolves incidents to cut MTTR. Live on AWS in under 15 minutes, flat or pay-as-you-go pricing.
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Overview
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KloudMate is a full-stack observability and SRE-Ops platform for cloud-native, microservices, and serverless environments running on AWS.
What it monitors: Application performance (APM) and distributed tracing, logs, metrics, real user monitoring (RUM), synthetic monitoring, Kubernetes and containers, databases, infrastructure, and network, all in one console, with no separate tools to stitch together.
How it works: The KM-Agent, an OpenTelemetry Collector distribution, deploys as a Kubernetes Deployment or DaemonSet and auto-instruments .NET, Php, Java, Node.js, Python, and Go services with no code changes. Connecting an AWS account brings EC2, EKS, Lambda, API Gateway, DynamoDB, SQS, ECS, and RDS under monitoring in under 15 minutes, with 50+ AWS services supported.
Agentic AI SRE engine: KloudMate's AI layer continuously analyzes telemetry across your stack to detect anomalies, correlate root cause across services, and automatically resolve known incident patterns, reducing on-call load and cutting mean time to resolution (MTTR) without waiting on a human to start triage.
Frontend and pre-production visibility: RUM captures Core Web Vitals (LCP, INP, CLS) and links frontend performance directly to backend traces. Synthetic monitoring runs scheduled checks against endpoints and user journeys to catch failures before customers do.
Database and compliance monitoring: Query-level performance tracking and session-level audit trails for MongoDB, Redis, PostgreSQL, MySQL, MSSQL, and OracleDB, with ML-based access anomaly detection useful for teams that need data lineage visibility for India's DPDP Act.
Deployment options: Run KloudMate as a managed SaaS, or deploy KloudMate Infinity self-hosted on-premises or in a private cloud to keep all telemetry data within your own infrastructure and jurisdiction.
Pricing: Flat, predictable pay-as-you go pricing instead of per-vCPU, per-node, or per-agent billing includes a free tier, startup discounts, and enterprise plans.
Who it's for: Startups running workloads on AWS, mid-market teams operating Kubernetes clusters, and enterprises that need DPDP-compliant, India-resident observability without giving up enterprise-grade monitoring depth.
Highlights
- Agentic AI SRE that finds root cause and auto-resolves incidents: AI engine correlates signals across APM, Kubernetes, serverless, and databases to detect anomalies, pinpoint root cause, and resolve incidents automatically, cutting MTTR by up to 3x versus manual triage.
- Zero-code, full-stack AWS observability live in under 15 minutes: Connect AWS accounts with no agents or code changes to monitor EC2, EKS, Lambda, API Gateway, DynamoDB, SQS, ECS, RDS, and 50+ services, plus Kubernetes, databases, RUM, and synthetic monitoring on one OpenTelemetry-native platform.
- India-first data residency for DPDP compliance: KloudMate keeps telemetry data within Indian jurisdiction by default, with KloudMate Infinity offering fully self-hosted, on-premises, or private-cloud deployment for regulated, data-sovereignty-sensitive teams.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
KloudMate Platform | Monthly KloudMate platform subscription. Includes $99 of usage; overage beyond $99 is billed at the per-unit rates below. | $99.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Logs | Billed per GB of logs ingested beyond the included monthly allowance. | $0.40 |
Traces | Billed per GB of distributed traces ingested beyond the included monthly allowance. | $0.40 |
Metrics | Billed per million metric samples ingested beyond the included monthly allowance. | $0.30 |
Voice calls | Billed per outbound voice call. | $0.10 |
AI Credits | Billed per KloudMate AI Copilot credit consumed. | $0.10 |
Dimensions summary
You start with the KloudMate Platform subscription, billed monthly. It includes $99 of usage that draws down as you send telemetry. Once you pass that included amount, overage is metered against separate usage dimensions. Logs and Traces bill per GB ingested, while Metrics bill per million samples. Voice calls bill per outbound call, and AI Credits bill per KloudMate AI Copilot credit consumed. All usage dimensions are independent add-ons that scale with what you actually send or use. There are no per-user or per-host charges.
Top-of-mind questions for buyers
Logs and traces bill per GB you ingest. Keeping them longer raises their storage cost by a retention multiplier: the default window applies at the base rate, and longer windows scale that cost up. Metrics bill by sample count, so retention length does not change their price.
It depends on what you send. Logs and traces bill per GB ingested, so high telemetry volume drives those charges. Metrics bill per million samples, which grows with monitor count and check frequency. All dimensions bill independently and appear on the same invoice, with overage starting after your included $99 of platform usage.
AI Credits meter KloudMate Assistant usage. A chat message costs 1 credit, and a full investigation costs 2 credits. Your plan includes a monthly credit allowance. Once you use it up, extra credits bill per credit consumed under the AI Credits dimension.
www.kloudmate.com
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Vendor refund policy
Customers may request a refund within 30 days of a charge if they believe there has been a billing error, duplicate charge, or a service issue attributable to KloudMate. Refund requests are reviewed on a case-by-case basis. Usage-based charges, including AI token consumption, log ingestion, metrics, and trace usage, are generally non-refundable once consumed. For refund requests, please contact: Email: billing@kloudmate.com Support: support@kloudmate.com Website: https://www.kloudmate.com
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email: hello@kloudmate.com Support Availability Business Hours Support: Monday: Friday, 9:00 AM to 6:00 PM IST Priority / Critical Issue Support: 24x7 for enterprise customers (if applicable) Support Coverage Buyers can expect assistance with: Product onboarding and setup guidance Configuration and integration support Troubleshooting and issue resolution Performance and usage-related queries Product updates and best practices guidance Response Expectations Initial response for standard queries: Within 4 business hours Critical issue response: Within 2 hours (for eligible support plans) Additional Notes Support is provided via email, chat and remote sessions where required. Documentation and knowledge base resources are also available through the support portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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KloudMate is an AWS Monitoring and observability platform for serverless workloads.
Customer reviews
Marketing and Advertising
Basically a more robust version of Serverless Dashboard
Reviewed on Jun 13, 2023
Review provided by G2
What do you like best about the product?
It is easy to find logs, all CloudFormation applications are aggregated into one stream and it has a great insight monitoring for most AWS services.
What do you dislike about the product?
The product is still in early development process, but the team is very open to feature suggestions and is constantly improving the experience.
What problems is the product solving and how is that benefiting you?
Serverless monitoring.
Divya S.
Seamless serverless observability
Reviewed on Mar 07, 2023
Review provided by G2
What do you like best about the product?
It has seamless functionality.
Easy managing of AWS serverless environments, monitoring performance, identifying issues and rapidly resolve customer-impacting issues.
Easy managing of AWS serverless environments, monitoring performance, identifying issues and rapidly resolve customer-impacting issues.
What do you dislike about the product?
Nothing to be disliked as such observed till date.
What problems is the product solving and how is that benefiting you?
Reducing cloud cost for Database management, seamless observability, open dashboard and good AWS serverless debugging. Nice metrics alarms too.