Sold by: GremlinÂ
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Downtime is expensive and can hurt your brand. Gremlin provides engineers with the framework to safely, securely, and easily simulate real outages through the practice of Reliability Engineering. As organizations build more and more cloud-native systems, it's critical for these organizations to be able to fully understand and provide data points on what will happen to their systems if they experience any sort of degradation. This may include situations such as a spike in CPU, added latency on a service, a service being completely unreachable or other situations that result in a poor user experience or unplanned outage.
4.1
Overview
Gremlin's Reliability Management Platform builds upon the practice of Chaos Engineering. By giving teams a more guided and product-led way to achieve reliability goals, Gremlin's Reliability Management Platform let's you easily define services, integrate them to your Golden Signals in your APM tool, run a series of Reliability Tests, and receive a Reliability Score for your defined service. These efforts help groups approach their reliability efforts in a safe, secure, scalable and standardized way.
Highlights
- Use Reliability Engineering to proactively get ahead of any infrastructure related issues in your environment
- Use Reliability Scoring to get a comprehensive view of where your services rank from a reliability perspective
- Don't let velocity conflict with reliability. Build a regression set of Reliability tests to understand how changes to your applications and infrastructure impact your underlying microservices and infrastructure
Details
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Dimension | Description | Cost/12 months |
|---|---|---|
Reliability Management: 50 Agents | Reliability Management Platform - Unlimited Reliability Testing & Scoring, Fault Injection, Failure Flags - 50 Agents | $45,000.00 |
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No refunds.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email support is offered during 8am - 8pm PST, Monday - Friday. support@gremlin.com or by Zendesk widget in App
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gremlin
By Nobl9
By BMC Software Distribution B.V.
Top
25
In Testing, Network Infrastructure
Top
50
In Compliance and Auditing, Monitoring and Observability
Top
10
In Hybrid Monitoring
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
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Negative reviews
AI generated from product descriptions
Chaos Engineering Framework
Provides a structured approach to simulate infrastructure failures and test system resilience through controlled experiments
Service Reliability Testing
Enables running comprehensive reliability tests across defined services with integration to Application Performance Monitoring (APM) tools
Reliability Scoring Mechanism
Generates quantitative reliability metrics to assess and rank service performance and potential failure points
Infrastructure Failure Simulation
Supports simulating various infrastructure degradation scenarios including CPU spikes, service latency, and service unavailability
Microservices Reliability Assessment
Offers capabilities to evaluate and understand potential impact of changes on microservices and underlying infrastructure
Data Source Integration
Connects to existing observability data sources without requiring additional tooling
Service Level Objective Management
Supports flexible Error Budgets, Occurrences & Time-slices, and SLOs-as-code with OpenSLO compatibility
Reliability Monitoring
Provides intuitive reliability burndown reports and customizable webhooks for proactive incident response
Annotation and Tracking
Enables automated and manual annotations, SLO tagging, and Composite SLOs for comprehensive reliability tracking
Performance Analysis
Offers SLI Analyzer to define Service Level Objectives based on historical metrics and performance data
Service Discovery
Discover IT assets and relationships dynamically using lightweight, agentless technology with comprehensive mapping of infrastructure, applications, and software components
Machine Learning Root Cause Analysis
Utilize causal AI and machine learning to isolate root causes, correlate events across services, and provide human-readable summaries with visual impact diagrams
Predictive Performance Monitoring
Observe service performance using heat maps and predict future service behavior based on historical data to prevent potential incidents
Intelligent Automation
Automate repetitive tasks and corrective actions with generative AI-powered recommendations, including code template generation for remediation
Anomaly Detection
Detect single time-series and policy-based anomalies with configurable sensitivity and adjustable notification triggers across infrastructure and application resources
Standard contract
No
No
Customer reviews
reviewer2783910
Platform has improved reliability metrics but still raises questions about overall value
Reviewed on Dec 03, 2025
Review from a verified AWS customer
What is our primary use case?
The Enterprise Reliability Platform serves as my main use case for the next question.
A quick specific example of how I use The Enterprise Reliability Platform to maintain reliability and efficiency is that we have our own internal system to track and maintain the reliability and efficiency.
What is most valuable?
The Enterprise Reliability Platform has positively impacted my organization as it has significantly increased the efficiency and reliability of our systems.
I measured that increase in efficiency, and I can share that the metrics I noticed include latency and the SLOs, error budget, and not burning through the error budgets.
What needs improvement?
I have no recommendations for how The Enterprise Reliability Platform can be improved.
For how long have I used the solution?
I have been using The Enterprise Reliability Platform for one year.
What other advice do I have?
I have no answer regarding the best features The Enterprise Reliability Platform offers.
I would provide no advice to others looking into using The Enterprise Reliability Platform.
My company does not have a business relationship with this vendor other than being a customer.
I was not offered a gift card or incentive for this review.
I do not have any additional thoughts about The Enterprise Reliability Platform before we wrap up.
I gave this review a rating of 6.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Computer Software
Feature-full graph traversal language
Reviewed on Mar 09, 2022
Review provided by G2
What do you like best about the product?
Gremlin is quite easy to learn and use. I like that it supports both graph traversals and graph pattern matching (aka declarative traversals). In many cases, I would prefer the Gremlin syntax to the SPARQL syntax.
What do you dislike about the product?
I would be interested to see inferencing support (materialized on not) in the future. Mixing features like declarative and non-declarative traversals could be a bit cumbersome.
What problems is the product solving and how is that benefiting you?
There are many use cases where the property graph data model and graph traversals with Gremlin can be very useful. I used Gremlin to solve problems related to fraud detection, real-time recommendations and customer 360.
Pranav S.
Gremlin is one of the few good Chaos Engineering Provider with continuous improvements
Reviewed on Feb 16, 2022
Review provided by G2
What do you like best about the product?
Support for Chaos Engineering on Cloud Platforms for testing weak points in infra availability, resilience & security. Support is good for new implementations.
What do you dislike about the product?
The only thing I can think is that providing support to new technologies like Serverless on cloud continuos updates are required as Cloud Platforms change. So a maturity model is quite tough to maintain for such Chaos products.
What problems is the product solving and how is that benefiting you?
Try to find How the system will behave under inevitable failures like a specific Service or VM is down, how much time to recovery(MTTR), how resilient architecture handles random failures.
Emulating black holes service to simulate different service failures helps understand cascading failures, which you might not expect in design earlier. How interconnected services will behave/misbehave in dependency failure & prevent data loss with middleware failures
Emulating black holes service to simulate different service failures helps understand cascading failures, which you might not expect in design earlier. How interconnected services will behave/misbehave in dependency failure & prevent data loss with middleware failures
Reuben Rajan G.
Go to solution to get started with Chaos Engineering
Reviewed on Feb 02, 2022
Review provided by G2
What do you like best about the product?
Easy to use chaos engineering tool, minimal installation, great for entrants in chaos engineering concepts. Easy cloud integration. Lots of documentation to get started quickly.
What do you dislike about the product?
Has limited support for on-premise chaos injection, and it requires a subscription to run multi-point chaos experiments. Open-source version of the product is not available,
What problems is the product solving and how is that benefiting you?
We use Gremlin to run chaos tests against our K8 workloads hosted on AWS. Our teams can get quickly onboarded with the chaos engineering concepts. Great tool for our new joiners.