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    Cisco Catalyst Center

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    Deployed on AWS
    Cisco Catalyst Center extends Cisco's industry leading on-premise network controller and network management solution. The virtual form factor allows for a geo-distributable architecture, rapid and agile deployment, and optimized IT spending.
    4.3

    Overview

    Cisco Catalyst Center - Bring Your Own (BYOL) License is a powerful virtual network controller and management dashboard running in the AWS cloud. This Amazon Machine Image (AMI) provides a geo-distributable architecture, allows for rapid and agile deployment, and optimizes your IT costs. Cisco DNA Center provides a rich set of capabilities for the four prominent IT personas: NetOps: Save time and reduce errors by automating the creation and maintenance of networks. AIOps: Leverage AI/ML to monitor, identify, and proactively resolve in real time to changing network and wireless conditions. SecOps: Full featured zero trust capabilities will identify and classify endpoints and users and assign granular access policies. DevOps: Cisco DNA Center supports out-of-box integrations with other Cisco products and 3rd party vendors to simplify and automate the management of the network. A rich set of APIs enable programmability and extensibility. For full product details, see Cisco DNA Center Data Sheet. http://cs.co/dnac_datasheet  To help you place an order, please consult the Cisco Catalyst Center Ordering Guide. http://cs.co/dnac_va_ordering_guide  Reminder - No additional license cost for the DNA Center Virtual Appliance! There is an operational cost for managing the network on AWS and the cost can be estimated using the AWS Calculator (https://calculator.aws/#/addService/ec2-enhancement )

    Highlights

    • Leap in Time to Value: Configure and have visibility of your enterprise network in hours vs days.
    • Operational Flexibility: Cloud manage your networks remotely with worldwide support for AWS regions.
    • Optimization of IT Costs: Reduce your capital infrastructure expenditure. Take advantage of AWS savings programs

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04

    Deployed on AWS
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    Pricing

    Cisco Catalyst Center

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    This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

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    Dimensions summary

    This listing carries no software charge. You pay only for the underlying compute, billed by the hour on a single r5a.8xlarge instance. Pricing scales with runtime, so your cost depends on how many hours you keep the instance running. There are no tiers or add-on dimensions to choose between. You run one instance size, and billing tracks the hours it stays active. This gives you a network management platform you can deploy on-premises or in a public cloud, with software licensing handled separately through the vendor.

    Top-of-mind questions for buyers

    The r5a.8xlarge is a memory-optimized instance type. It provides 32 virtual CPUs and 256 GB of memory. You run one instance of this fixed size. Billing tracks each hour the instance stays active, so you get the same resource specification for every hour you run.
    The software carries no charge, so no software fee accrues at any time. Hourly charges apply only while the instance runs. A fully stopped instance stops accruing compute charges, though stored data may still incur underlying AWS storage fees.
    No. This listing charges only for the underlying compute, billed by the hour. The software itself carries no Marketplace charge. Software licensing for the network management platform is handled separately through the vendor's own subscription and licensing process.
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    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    Use the following Linux command to access the Cisco Catalyst Center CLI: ssh -i key.pem maglev@ip-address -p 2222

    See the Deployment Guide for deployment instructions http://cs.co/dnac_va_deployment_guide_1_3  For most users automated deployment can be utilized

    Manual Deployment is available for advanced deployment options

    Support

    Vendor support

    https://www.cisco.com/c/en/us/support/index.html  BYOL: Cisco TAC provides support based on purchased licenses and a support contract from Cisco or an authorized Cisco Reseller

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.3
    31 ratings
    5 star
    4 star
    3 star
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    1 star
    48%
    52%
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    5 AWS reviews
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    26 external reviews
    External reviews are from PeerSpot .
    Abdulmunafz Mct

    Centralized monitoring has improved disaster response visibility with real-time network health

    Reviewed on Oct 06, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Cisco Catalyst Center in the sandbox is to test APIs and integrate network data into the FloodGaurd project, where I tested device inventory, device health, network health, site health, and activities issues, then displayed the data in our dashboard.

    One use case I can mention about Cisco Catalyst Center is in network monitoring during a disaster response operation, where it can give us health and availability of network devices at a site. Along with our FloodGaurd risk information, we can understand whether the supporting network infrastructure is healthy or offline.

    One specific challenge I faced with hybrid and distributed enterprise networks that Cisco Catalyst Center addresses is connectivity in a distributed or hybrid setup. Since it was running in a Cisco sandbox and our FloodGaurd back end was hosted separately, we had to ensure the back end could reach the controller reliably while handling cases like timeouts, controller being unreachable, and the sandbox going offline. We added retries, timeout, caching, and clear offline states in the dashboard.

    How has it helped my organization?

    Cisco Catalyst Center has had a positive impact on my organization because it gave real-time network visibility alongside our FloodGaurd risk information. Instead of only showing the flood prediction, FloodGaurd can also show whether the supporting network infrastructure is healthy or offline, making the dashboard more useful for monitoring and disaster response situations.

    A specific outcome I noticed after integrating Cisco Catalyst Center with my dashboard is that I was successfully able to display live sandbox data in the dashboard, pulling four devices' device health, network health, and all through the APIs while keeping the Cisco credentials completely on the back end.

    In my IT environment or during work integrations, the main improvement Cisco Catalyst Center provides is automation and centralized operation, where we connected it to our FloodGaurd back end so network health and device information could be collected automatically instead of having to check devices manually, making overall operations more reliable and easier to monitor.

    Cisco Catalyst Center optimizes the experience in a hybrid or distributed enterprise setup. In our setup, we optimized the experience by keeping the Cisco integrations on the back end instead of connecting the front end directly to it. We added a 45-second cache, a timeout, retries, and clear offline handlings, which reduced repeated API calls and made the dashboard more stable, especially when the controller or network connection was unavailable.

    The biggest benefit of end-to-end visibility from Cisco Catalyst Center is that it makes troubleshooting much faster. I can see the device health, overall network health, and everything else all in one place, so instead of checking different statuses manually, I can quickly identify where the problem might be and then take action.

    What is most valuable?

    The best feature Cisco Catalyst Center offers is the centralized network health and device visibility, which I could use to get device inventory, device health, network health, site health, and issues through the consistent APIs and bring all of that into our own FloodGaurd dashboard.

    When I talk about centralized network health and device visibility with Cisco Catalyst Center, what I mean is that instead of checking each network device separately, it gives me a centralized view of the whole network. I can see how many devices are connected, their health status, the overall network health, site health, and any issues from one place, allowing us to use that data in our FloodGaurd dashboard to give a quick view of whether the network infrastructure was healthy or offline.

    For an API experience with Cisco Catalyst Center, I found it pretty straightforward once the authentication was set up, as the endpoint structure was consistent and I could easily get device inventory health, network health, and issues.

    My overall impression is that Cisco Catalyst Center gives very good visibility in the network from one place, making it easy to bring device and network health into our dashboard for our project. I think the experience is strong, especially for centralizing monitoring, though the main area I would improve is making the initial sandbox setup and documentation simpler.

    What needs improvement?

    I think Cisco Catalyst Center can be improved overall by making the sandbox setups and documentation more straightforward, as it was a little confusing because the DevNet page documentation, controller URL, and sandbox credentials were separate. I would also like to see more realistic sandboxes with more devices and actual issues on alerts since the small environment made it difficult to test a real-world monitoring scenario.

    For how long have I used the solution?

    I have used Cisco Catalyst Center on a sandbox for around five days, mainly for testing API integrations and building it into our FloodGaurd project.

    What do I think about the stability of the solution?

    Cisco Catalyst Center was stable for what we tested, where the API consistently returned device and network health data, and we were able to integrate it into our dashboard without major issues. Since we only tested the DevNet sandbox with four devices, I haven't validated it on a large-scale production.

    What do I think about the scalability of the solution?

    In my opinion, Cisco Catalyst Center's integration is scalable since we kept it behind our back end and used caching so the front end doesn't directly hit Cisco for every request. I only tested the DevNet sandbox with the four devices, so I haven't personally validated how it performs on a large enterprise scale, but for our use case, the architecture is ready to scale. I would want to test it in a much larger environment before making a production-scale claim.

    How are customer service and support?

    In our case, we mainly relied on DevNet documentation and sandbox resources rather than using Cisco's paid customer support, so I cannot really judge the enterprise support experience from personal experience. The documentation was enough for us to get the API integration work, although I found initial setup information could have been clearer.

    Which solution did I use previously and why did I switch?

    We did not have a previous commercial network management solution that we replaced with Cisco Catalyst Center; for this project, we chose it because we wanted a proper centralized source for Cisco device and network health data, and its API made it straightforward to integrate the information into our existing FloodGaurd dashboard.

    How was the initial setup?

    There were a few challenges I faced integrating those APIs and displaying the data in my dashboard, where the main one was the self-signed certificate in the sandbox, so I had to disable SSL verification from that environment, and I also had challenges understanding the authentication flow and keeping the Cisco credentials secure.

    What was our ROI?

    For our project, we did not measure a formal ROI in terms of money or hours saved with Cisco Catalyst Center, so I would not give a made-up percentage. The practical benefits were clear, as instead of manually checking individual devices, we could get the device and network health information through the API and see it centrally in our dashboard, which reduces the manual effort involved in monitoring and troubleshooting.

    What's my experience with pricing, setup cost, and licensing?

    We did not purchase Cisco Catalyst Center through the AWS Marketplace as we used the Cisco DevNet always-on sandbox which gave us temporary access to a hosted Catalyst Center environment for testing and integration.

    From our experience with Cisco Catalyst Center, we did not directly purchase it, so I cannot give an accurate opinion on actual licensing or total setup costs since we used the DevNet sandbox for free; however, for a real production deployment, I would want the pricing and licensing to be clearer upfront, including appliance, infrastructure cost, software license, and ongoing support.

    Which other solutions did I evaluate?

    Before choosing Cisco Catalyst Center, we mainly evaluated it based on how well it fit our use case and how easily we could integrate its API, without doing a formal comparison or procurement evaluation against other commercial network management platforms, though I would not claim that we have tested multiple alternatives in depth.

    What other advice do I have?

    I would give Cisco Catalyst Center a rating of eight out of ten.

    I chose an eight out of ten because the APIs were consistent and easy to work with once I understood the authentication flow, and I deducted a couple of points because the sandbox setups and documentation were a little confusing, especially around the different URLs and credentials.

    Regarding Cisco Catalyst Center's approach to security and governance, I would say it has a good approach to security and governance, as in our integration, we kept Catalyst Center credentials and authentication tokens only on the back end and never extended and exposed them to the front end, while also controlling which data was publicly accessible and requiring authentication for sensitive device information.

    Regarding Cisco Catalyst Center's accuracy and reliability, the output were good based on what I tested, where the API consistently returned the device inventory and health information, and our integration handled timeouts and controller unavailable cases properly, though I have not tested it on a large production network.

    In my organization, Cisco Catalyst Center is deployed using the Cisco DevNet always-on sandbox, where it is provided as a hosted controller that I accessed remotely through the sandbox URL, while for production, it can be deployed as a Cisco-managed appliance, virtual appliance in an organization's own environment, rather than being the same type of public sandbox.

    My advice to others looking into using Cisco Catalyst Center would be to start with the DevNet sandbox and get familiar with the authentication flow and basic APIs before doing the full integration, while also keeping the Catalyst Center credentials on the back end and building proper timeout and offline handling from the beginning. I would recommend reading the sandbox instructions carefully because understanding the correct controller URL and sandbox credentials can save quite a bit of setup time.

    Sourav Paul

    Centralized visibility has transformed troubleshooting and now simplifies network management

    Reviewed on Oct 05, 2026
    Review provided by PeerSpot

    What is our primary use case?

    The major use case for my client with Cisco Catalyst Center is that most of my work depends on it. For configuring the device and every organization architecture, I am creating means site-wise, such as country, state, city, building, and floor. We can map and put the DWG or PNG file image as your floor plan. Accordingly, we can put the switch and access points on the floor so we can check the health status of the user. For any user, we can work as per license. If we have the client with the analytical license, then we can do many things from Cisco Catalyst Center. We can upgrade the image, configure devices, and perform many other functions.

    How has it helped my organization?

    Cisco optimizes the experience in an enterprise setup by primarily optimizing most of the Cisco devices. It supports a few other vendors, but client-side, they are normally managing only Cisco devices from Cisco Catalyst Center. For multiple segments, it configures standard configurations or the same configuration to every device. It helps with OS upgradation, health-related issues, and optimizing any current issues with devices. If any access point or WLC has issues, it provides ideas on those. It can give you the location of any AP that has an issue and recommends steps. If connected with ServiceNow, it can trigger a ticket for you as well.

    The visibility does affect my troubleshooting capability. Troubleshooting is much easier nowadays with Cisco Catalyst Center. It is easier because it gives you the exact issue of what happened. For example, suppose if any switch in a network with more than four thousand or five thousand Cisco switches has high memory utilization, there is a common bug for Cisco's switches or access points may have high memory utilization. Cisco Catalyst Center gives you the pop-up or notification about devices with high memory utilization so you need to check, and it provides recommendations. It can indicate other issues such as STP issues or MAC flooding occurring from a port, and you can receive those notifications.

    What is most valuable?

    The benefits and advantages I see in Cisco Catalyst Center that really stand out to me is its ability to access all devices from here. I can say it is everything for me. It is a monitoring device, and we can do configuration from it and monitor any issue. It has the features to help solve those problems including suggestions and records. It can indicate how critical an issue is, whether it is a P1 case or P2, and it can provide data for any reports, traffic data, or client-wise information.

    If a Wi-Fi user tells me that their signal is low, the data from Cisco Catalyst Center allows me to provide information when its signal is low, what the speed is, and everything else I can give them.

    The end-to-end visibility that Cisco provides is good for me. As per licensing, the price is a bit higher, but it is good.

    What needs improvement?

    There is a disadvantage in Cisco Catalyst Center that I see, which is the same as Cisco's disadvantage, being a bug issue. That is the only thing, and this disadvantage is that every feature requires different licensing.

    The types of bugs I see here include one I forgot to mention last time when a bug happened. We upgraded Cisco Catalyst Center for generating reports, and it gave false monitoring alarms a few times.

    For how long have I used the solution?

    I have been working with Cisco Catalyst Center for seven to eight years.

    What do I think about the stability of the solution?

    Cisco Catalyst Center is stable enough.

    What do I think about the scalability of the solution?

    Scaling Cisco Catalyst Center is a tough question for me. I have never tried to scale those. For me, it is good, but there are a few parts that are complicated for Cisco Catalyst Center. The upgradation part is much easier than others, but a few things are much complicated. Overall, I can say it is good scalable.

    How are customer service and support?

    I rated technical support for Cisco switches as eight points out of ten, and I would give the same rating for Cisco Catalyst Center, but I can say it is the same, yet Cisco Catalyst Center is much better.

    The support is much better for Cisco Catalyst Center overall.

    Support is better because they associate with much more senior people in the Cisco Catalyst Center case. The people handling those tickets, maybe that is why they are more knowledgeable about everything.

    How was the initial setup?

    Regarding the experience with deployment, Cisco Catalyst Center is not straightforward. It is quite complicated. There are many challenges because the control plane is different. There are many aspects, and if you have complicated cases, if you install your Cisco Catalyst Center without proper configuration and saving, then after restart, such as during a power issue, everything will be gone, and you need to manually re-enter your commands.

    I usually deploy Cisco Catalyst Center both on-prem and in a hybrid environment. I work with both physical devices and virtual devices such as Hyper-V and ESXi.

    What was our ROI?

    Even though I say the solution is quite pricey, it is a value for money because I actually love this product much.

    Value for money means clients do not need many resources to manage their network. They have much visibility on their network, understanding what is going on, including stability, reports on any side, which side consumes much bandwidth, and which side consumes much data. Everything can be checked easily with just a click.

    Which other solutions did I evaluate?

    In comparison to similar tools on the market, I have never worked with Cisco Catalyst Center compared to others. I have worked with Cisco Prime, which is the earlier version of Cisco Catalyst Center. It has some features that are free and are not available on Cisco Catalyst Center, but we need a subscription and license for those.

    What other advice do I have?

    My final rating for Cisco Catalyst Center is eight points, with two points deducted for licensing being complicated. I gave this solution an overall review rating of eight points.

    Saurabh-Pal

    Reliable switching has delivered smooth vlan routing and clear visibility for lan operations

    Reviewed on Sep 01, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Cisco Catalyst Center use cases include LAN connectivity, and it is sometimes used as a core switch, distribution switch, and access switch.

    What is most valuable?

    Cisco Catalyst Center has the feature where you can configure different ports as a VLAN. You can configure a secondary IP address, which other OEMs generally do not provide.

    DNA is a good feature, and advanced networking and routing features are available there. You can configure MST, and while not much more is a feature you can add, it is good as you can configure different VLANs and different types of MST, which reduces your Spanning Tree timing.

    Its smoothness is very good, and I can add static routing so that if any internal network or internal configuration is required for one VLAN to another VLAN, I can create the route and configure it as required. Port-channel and channel group are also good features.

    Visibility is good. Whenever any problem occurs, I can understand what the problem is. When a problem occurs, I have to identify what the issue is, and if I am able to identify it, then I can solve it.

    What needs improvement?

    I have not seen any feature that needs to be added right now. Cisco Catalyst Center is good for LAN networks with no problems.

    I have not seen any hypothetical improvements at this time.

    For how long have I used the solution?

    I started using Catalyst a long time ago when it came out. I have used it for maybe 10 to 15 years.

    What do I think about the stability of the solution?

    Cisco Catalyst Center is a good, stable product.

    What do I think about the scalability of the solution?

    I can expand Cisco Catalyst Center.

    How are customer service and support?

    Cisco's customer service is very helpful.

    Whenever support is concerned, Cisco is one of the best. Except for Palo Alto, you can get the best features in Cisco.

    I can give support a rating of 9 to 10.

    Which solution did I use previously and why did I switch?

    I have worked for a long time, about 20 to 25 years, and in the meantime, different products have changed and all features have changed.

    I have worked a little with Palo Alto and Fortinet but not with other products.

    How was the initial setup?

    Whenever I procure a device, after that, I can work smoothly and there is no problem working with Cisco. If any feature is required, I can generally get it.

    What was our ROI?

    You can get full advantage as far as price is concerned.

    What's my experience with pricing, setup cost, and licensing?

    Cisco is always expensive.

    Cisco Catalyst Center's price rating is eight.

    Which other solutions did I evaluate?

    Aruba has a good product, but not like Cisco.

    Aruba is also a good product with good features, but I don't think it can be compared with Cisco as Cisco is better than Aruba.

    For Aruba, you cannot provide a secondary IP. This is the main feature that Cisco has. Whenever you require both primary and secondary IP for one interface, Cisco can provide this. Secondly, Cisco can route everything whereas Aruba can only accept a default route.

    I have not worked on Arista products, but for other OEMs, Cisco is quite good.

    What other advice do I have?

    I am actually not working with Meraki products. I have worked with Cisco Firewall.

    I have not used Cisco Intersight for cloud management.

    I have also not used ThousandEyes.

    Price is the only point I would distract on.

    Check Point is not in use here.

    My overall review rating for Cisco Catalyst Center is 9.

    StefaniaSobotova

    Centralized visibility has improved troubleshooting speed and supports strong, responsive TAC

    Reviewed on Sep 01, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Secure Web Gateway is from Cisco. I met a lot of troubles, so I am in touch with TAC. I thought it was a call from some open ticket. I am working on firewalls, FTD, FMC, so these are my daily challenges with firewalls.

    Cisco Catalyst Center is part of the customer's network. Sometimes I check something when I troubleshoot authentication, AAA authentication in Cisco ISE. I need some information and I was surprised how well developed Cisco Catalyst Center is because it is much easier when you can check on Cisco Catalyst Center instead of checking every switch or every router, signing there, and checking some commands and then copying it. When you are in Cisco Catalyst Center, everything is on one page. I am very quick and it is effective. I can compare and check statistics from all devices. Cisco Catalyst Center is a very nice product from Cisco.

    What is most valuable?

    I met Check Point, but it is not in my scope. Sometimes I set something on Cisco ISE when I tested in our customer environment when they have authentication via Cisco ISE for Check Point. From my opinion, it is quite a horrible management when you need the installation of Windows on your computer when you use Mac OS. I think that Palo Alto and Cisco are the best solutions for customers. What I can hear and see when I speak with them is that they are satisfied with these two technologies from the firewalls world. I co-work with NetScout, but it is about DDoS, which is a little bit different. NetScout or Arbor was part of Cisco several years ago, so it is one world of security and networking.

    I have been working with Cisco technology such as switches and routers. Our customers are very happy with Cisco technology and they suppose it is the best solution for them. It is a very well-known technology and quite old, making it quite a responsible technology for them. Cisco Catalyst Center is something I started with in my new work. It is not in my scope, but I heard it is a very nice technology too. It cooperates with Cisco ISE. Cisco ISE is within the scope of my work too. I work with switches only a little bit.

    I have experience with SecureX. When SecureX started, I managed it in our company environment. It was a very nice service, but our company, because I changed my work and changed company, was only about twenty people, so we were not able to pay for XDR in the next version. We had to leave this excellent service because we set a lot of notifications about bad behavior in our network. It was a very nice service and very useful. I had a presentation for our customer about SecureX and they were very happy. It sounds very good, but finally, there are universities and they cannot pay such a large amount of money for this service, although they were very happy. I have a little experience with SecureX. I met XDR in some workshops from Cisco company on site and online, so I know a little bit about XDR.

    I am new with Cisco Catalyst Center, and I have been working with it for about the last month. From my first experience, the menu is not very user-friendly for new people because I thought it could not be so hard when I am working with Firewall Management Center and Cisco ISE. I thought it could be some modification from it, but from my first experience, it was completely different. The first time I was a little lost. Nowadays with AI, it is not so hard. I asked where I could find, for example, statistics about a switch, so I could find a way to access the right things that I need because Cisco Catalyst Center is a huge application where you can find a lot of information. From my first view, it was not so easy to find the right way. When I access Secure Web Gateway, I can find everything I need, and it can find me all possibilities how I can access it. From Cisco ISE, it is the same, and I can choose which one and from this offer, I can decide what I need. I am not sure it is the same strategy in Cisco Catalyst Center, but I appreciate it from Cisco ISE and from Secure Web Gateway. It is better from a user view. From Cisco Catalyst Center, it is a very nice statistic when I find a switch that I need, and then it is quite easy to find all information. However, the way from my overview to go to concrete needed information is a long way to access it, so it is not so user-friendly from my view.

    What needs improvement?

    I am new with Cisco Catalyst Center, and I have been working with it for about the last month. From my first experience, the menu is not very user-friendly for new people because I thought it could not be so hard when I am working with Firewall Management Center and Cisco ISE. I thought it could be some modification from it, but from my first experience, it was completely different. The first time I was a little lost. Nowadays with AI, it is not so hard. I asked where I could find, for example, statistics about a switch, so I could find a way to access the right things that I need because Cisco Catalyst Center is a huge application where you can find a lot of information. From my first view, it was not so easy to find the right way. When I access Secure Web Gateway, I can find everything I need, and it can find me all possibilities how I can access it. From Cisco ISE, it is the same, and I can choose which one and from this offer, I can decide what I need. I am not sure it is the same strategy in Cisco Catalyst Center, but I appreciate it from Cisco ISE and from Secure Web Gateway. It is better from a user view. From Cisco Catalyst Center, it is a very nice statistic when I find a switch that I need, and then it is quite easy to find all information. However, the way from my overview to go to concrete needed information is a long way to access it, so it is not so user-friendly from my view.

    I would appreciate some webinars or something for Cisco Catalyst Center because it is new for me. I would also appreciate some unification, or unifying GUI, that would be similar for all Cisco products. I think that would be the best way that when someone new comes to this technology but knows Cisco or some other product, it will be similar and then they can start working with this product very quickly.

    For how long have I used the solution?

    I have been working in this field for more than six years since COVID started, directly in Cisco security. In my past, I was working with monitoring and network monitoring, which is a little bit different, but it has been six years.

    What do I think about the stability of the solution?

    I think Cisco Catalyst Center is quite stable. I assume that Cisco Catalyst Center is better than Cisco ISE. Sometimes Cisco ISE has more troubles than Cisco Catalyst Center.

    How are customer service and support?

    When I need to solve some case, usually there is a very quick response. I can see the location of the engineers, so I can see that they are from Mexico or something. In the past, I had very good experience with people from Mexico or South America and then Krakow. I was very surprised that it was a very experienced engineer. I think Amsterdam or I am not sure which one, but I think it was from Europe. Usually there is a very quick solution. Sometimes I can see a compromise from their side because when I open a ticket with priority number three, it has some response time, but I can see that they are quicker than I sometimes need. In case some customer has some maintenance window and it is priority three, they are quicker than they should be. The solution is found very quickly. For example, when I had some troubles with a customer's Cisco ISE, I created a task at eight p.m. and the customer had a maintenance window at eleven p.m. A TAC engineer called me one hour after creating the ticket. We managed a WebEx and solved everything in twenty minutes. It was very nice and the customer was surprised and could see that it is very good support from Cisco and I was happy for this experience and to show him that it is really excellent support and response time. I had experience from Juniper support, and when I compare these two, Cisco is unbelievably accessible. It is very quick, and I can see that Cisco is on another level from Juniper support. I can recommend Cisco support for everybody because it is really good.

    I only had my first bad experience maybe one month ago, when I opened a ticket and I could see that the problem could be seen by the engineer on a WebEx meeting and he said that it could not be and he did not have time. The customer was quite angry. But finally, when I pushed from the Cisco Czech Republic side and I escalated this ticket, then it was solved very quickly. The solution was found very quickly after this WebEx meeting. It is only one bad experience. Usually it is very quickly solved, and I can recommend Cisco TAC support for every customer. I usually solve some security problems with Cisco ISE, Firewall Management Center and these topics. From my side, I am very satisfied.

    Which solution did I use previously and why did I switch?

    Palo Alto is the second vendor for me. It is not on as high a level as Cisco because I am working with Cisco for six years now and with Palo Alto only three years. My experience with Cisco is bigger than with Palo Alto. However, I think that every customer has different needs. I think that both technologies are experts in some area, so I cannot recommend only one of them. It depends on customer needs and what they need and how they need access to the internet and what they need from a firewall. It is two different ways how you can check and control your network. Sometimes customers are afraid about only application layer control, so they prefer the traditional L3, L4 control about their network. It depends on experience too.

    What other advice do I have?

    I did not meet Meraki. I only saw this Meraki product on some webinars and some days with Cisco products on site in Cisco Prague branch. I cannot use it in my own hand.

    I am not an expert on servers by Cisco. It is the domain of my colleagues, so I did not work with Cisco servers.

    I am working with a customer on the deployment of Secure Web Gateway at the moment.

    When I do not assume this last bad experience, I would rate the support a ten. Usually it is very quick, and in case an engineer does not have the right information, he asks colleagues or escalates inside of Cisco and from my view, it is solved very quickly.

    Sometimes the best time for presales is when we upgrade something and we speak about some problems. For example, the concurrent vendor is a lot, FortiGate. We discuss if Cisco is able to fix this one or if it has some problems with this. I think that when they can compare in some webinars or maybe some labs, it would be helpful. I recommend to my customers labs in Cisco when they create some workshops for customers. I think that is the best way how they can try it in some environment, and then they can compare their own solution from another vendor and this one. It is very important to take care of customers and help them with installation and setting in their network. I think that this service is very important for them, which can help them take this device as their own. When they cannot set it and they cannot use it, they decide on another solution. I think that service with onboarding services is very important. I appreciate support from Cisco when we have some configuration troubles and sometimes it is something new and we do not know. I appreciate patience from Cisco TAC when they can help us with these configuration things. My overall rating for this review is nine out of ten.

    ArupSanyal

    Centralized control has simplified complex network operations and has improved long-term planning

    Reviewed on Aug 26, 2026
    Review from a verified AWS customer

    What is our primary use case?

    As a customer, the major use case for Cisco Catalyst Center is that it is easy to configure and troubleshoot, which are definitely the advantages of the product. If there are any specific challenges I face with hybrid and distributed networks, Cisco addresses those challenges. My overall impression is that there are optimization and challenges in this enterprise setup.

    What is most valuable?

    Since you mentioned many products and asked which would be the best to discuss now, I think we should concentrate on Cisco Catalyst Center, as I have not been recently working with it this year, at least a couple of months back.

    I am familiar with other products like Nexus 9000 series and 9K series, but not in the current organization. I have Nexus 9K products and was one of the first to install Nexus 9K products in India.

    The biggest challenge is to properly plan the deployment, and I should know my problem statement. Where and how I am going to attack or where to cover, the scope has to be defined very well; otherwise, it will be very difficult.

    What needs improvement?

    There are areas for improvement with Cisco Catalyst Center, and I can discuss what could be improved. Additional features could be added to Cisco Catalyst Center in the future, and it is unclear whether it would be expensive or quite affordable.

    For how long have I used the solution?

    In terms of time, I have been using this solution for more than five years.

    What do I think about the stability of the solution?

    I believe it is very futuristic and capable of what cloud is meant for. I would agree it is actually ninety-nine percent stable and reliable, though sometimes there may be glitches, crashes, or latency.

    How are customer service and support?

    I rated support ten out of ten for the previous product, and I would give the same rating for Cisco Catalyst Center, ten out of ten. As for the operational efficiency of Cisco, that is great. The general rating for the product in that case would be ten, as ten is the best, like the final rating.

    Which solution did I use previously and why did I switch?

    In the previous company, I was working as a Global Head for IT Solutions, but I am now working as a CTO and CISO in the current company.

    How was the initial setup?

    As for comparing Cisco Catalyst Center with anything else on the market, that is fair. I had to ask about the installation of Cisco Catalyst Center, whether it is straightforward or quite complex.

    What about the implementation team?

    I can help you out with some of the certification vouchers, so I can check for my team members if some of my exciting team members who are really performing well; I can give at least one certification voucher.

    What was our ROI?

    As I mentioned earlier, we used to look at ROI from five to seven years. Now we have started looking at the product, the platform, and the stability, and we are already in a way of changing the overall ROI to shift it to seven to ten years.

    Which other solutions did I evaluate?

    I have not deployed Cisco Catalyst Center on AWS cloud, as I have used the cloud for firewall and network OS but not for Cisco Catalyst Center. I did not purchase it from AWS Marketplace, but I did purchase a Cisco Firewall from AWS Marketplace.

    What other advice do I have?

    When it comes to Catalyst switches, Cisco Catalyst Center, or Catalyst SD-WAN, those are there today, but Cisco is having a very big job to phase-wise replace those switches as they are getting into end of life, and we are planning phase-wise replacements through 9200 or something like that.

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