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    Cisco Catalyst Center

    Cisco Catalyst Center extends Cisco's industry leading on-premise network controller and network management solution. The virtual form factor allows for a geo-distributable architecture, rapid and agile deployment, and optimized IT spending.

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    4.3
    29 ratings
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    Reviews (29)
    Saurabh-Pal

    Reliable switching has delivered smooth vlan routing and clear visibility for lan operations

    Reviewed on Sep 01, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Cisco Catalyst Center use cases include LAN connectivity, and it is sometimes used as a core switch, distribution switch, and access switch.

    What is most valuable?

    Cisco Catalyst Center has the feature where you can configure different ports as a VLAN. You can configure a secondary IP address, which other OEMs generally do not provide.

    DNA is a good feature, and advanced networking and routing features are available there. You can configure MST, and while not much more is a feature you can add, it is good as you can configure different VLANs and different types of MST, which reduces your Spanning Tree timing.

    Its smoothness is very good, and I can add static routing so that if any internal network or internal configuration is required for one VLAN to another VLAN, I can create the route and configure it as required. Port-channel and channel group are also good features.

    Visibility is good. Whenever any problem occurs, I can understand what the problem is. When a problem occurs, I have to identify what the issue is, and if I am able to identify it, then I can solve it.

    What needs improvement?

    I have not seen any feature that needs to be added right now. Cisco Catalyst Center is good for LAN networks with no problems.

    I have not seen any hypothetical improvements at this time.

    For how long have I used the solution?

    I started using Catalyst a long time ago when it came out. I have used it for maybe 10 to 15 years.

    What do I think about the stability of the solution?

    Cisco Catalyst Center is a good, stable product.

    What do I think about the scalability of the solution?

    I can expand Cisco Catalyst Center.

    How are customer service and support?

    Cisco's customer service is very helpful.

    Whenever support is concerned, Cisco is one of the best. Except for Palo Alto, you can get the best features in Cisco.

    I can give support a rating of 9 to 10.

    Which solution did I use previously and why did I switch?

    I have worked for a long time, about 20 to 25 years, and in the meantime, different products have changed and all features have changed.

    I have worked a little with Palo Alto and Fortinet but not with other products.

    How was the initial setup?

    Whenever I procure a device, after that, I can work smoothly and there is no problem working with Cisco. If any feature is required, I can generally get it.

    What was our ROI?

    You can get full advantage as far as price is concerned.

    What's my experience with pricing, setup cost, and licensing?

    Cisco is always expensive.

    Cisco Catalyst Center's price rating is eight.

    Which other solutions did I evaluate?

    Aruba has a good product, but not like Cisco.

    Aruba is also a good product with good features, but I don't think it can be compared with Cisco as Cisco is better than Aruba.

    For Aruba, you cannot provide a secondary IP. This is the main feature that Cisco has. Whenever you require both primary and secondary IP for one interface, Cisco can provide this. Secondly, Cisco can route everything whereas Aruba can only accept a default route.

    I have not worked on Arista products, but for other OEMs, Cisco is quite good.

    What other advice do I have?

    I am actually not working with Meraki products. I have worked with Cisco Firewall.

    I have not used Cisco Intersight for cloud management.

    I have also not used ThousandEyes.

    Price is the only point I would distract on.

    Check Point is not in use here.

    My overall review rating for Cisco Catalyst Center is 9.

    StefaniaSobotova

    Centralized visibility has improved troubleshooting speed and supports strong, responsive TAC

    Reviewed on Sep 01, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Secure Web Gateway is from Cisco. I met a lot of troubles, so I am in touch with TAC. I thought it was a call from some open ticket. I am working on firewalls, FTD, FMC, so these are my daily challenges with firewalls.

    Cisco Catalyst Center is part of the customer's network. Sometimes I check something when I troubleshoot authentication, AAA authentication in Cisco ISE. I need some information and I was surprised how well developed Cisco Catalyst Center is because it is much easier when you can check on Cisco Catalyst Center instead of checking every switch or every router, signing there, and checking some commands and then copying it. When you are in Cisco Catalyst Center, everything is on one page. I am very quick and it is effective. I can compare and check statistics from all devices. Cisco Catalyst Center is a very nice product from Cisco.

    What is most valuable?

    I met Check Point, but it is not in my scope. Sometimes I set something on Cisco ISE when I tested in our customer environment when they have authentication via Cisco ISE for Check Point. From my opinion, it is quite a horrible management when you need the installation of Windows on your computer when you use Mac OS. I think that Palo Alto and Cisco are the best solutions for customers. What I can hear and see when I speak with them is that they are satisfied with these two technologies from the firewalls world. I co-work with NetScout, but it is about DDoS, which is a little bit different. NetScout or Arbor was part of Cisco several years ago, so it is one world of security and networking.

    I have been working with Cisco technology such as switches and routers. Our customers are very happy with Cisco technology and they suppose it is the best solution for them. It is a very well-known technology and quite old, making it quite a responsible technology for them. Cisco Catalyst Center is something I started with in my new work. It is not in my scope, but I heard it is a very nice technology too. It cooperates with Cisco ISE. Cisco ISE is within the scope of my work too. I work with switches only a little bit.

    I have experience with SecureX. When SecureX started, I managed it in our company environment. It was a very nice service, but our company, because I changed my work and changed company, was only about twenty people, so we were not able to pay for XDR in the next version. We had to leave this excellent service because we set a lot of notifications about bad behavior in our network. It was a very nice service and very useful. I had a presentation for our customer about SecureX and they were very happy. It sounds very good, but finally, there are universities and they cannot pay such a large amount of money for this service, although they were very happy. I have a little experience with SecureX. I met XDR in some workshops from Cisco company on site and online, so I know a little bit about XDR.

    I am new with Cisco Catalyst Center, and I have been working with it for about the last month. From my first experience, the menu is not very user-friendly for new people because I thought it could not be so hard when I am working with Firewall Management Center and Cisco ISE. I thought it could be some modification from it, but from my first experience, it was completely different. The first time I was a little lost. Nowadays with AI, it is not so hard. I asked where I could find, for example, statistics about a switch, so I could find a way to access the right things that I need because Cisco Catalyst Center is a huge application where you can find a lot of information. From my first view, it was not so easy to find the right way. When I access Secure Web Gateway, I can find everything I need, and it can find me all possibilities how I can access it. From Cisco ISE, it is the same, and I can choose which one and from this offer, I can decide what I need. I am not sure it is the same strategy in Cisco Catalyst Center, but I appreciate it from Cisco ISE and from Secure Web Gateway. It is better from a user view. From Cisco Catalyst Center, it is a very nice statistic when I find a switch that I need, and then it is quite easy to find all information. However, the way from my overview to go to concrete needed information is a long way to access it, so it is not so user-friendly from my view.

    What needs improvement?

    I am new with Cisco Catalyst Center, and I have been working with it for about the last month. From my first experience, the menu is not very user-friendly for new people because I thought it could not be so hard when I am working with Firewall Management Center and Cisco ISE. I thought it could be some modification from it, but from my first experience, it was completely different. The first time I was a little lost. Nowadays with AI, it is not so hard. I asked where I could find, for example, statistics about a switch, so I could find a way to access the right things that I need because Cisco Catalyst Center is a huge application where you can find a lot of information. From my first view, it was not so easy to find the right way. When I access Secure Web Gateway, I can find everything I need, and it can find me all possibilities how I can access it. From Cisco ISE, it is the same, and I can choose which one and from this offer, I can decide what I need. I am not sure it is the same strategy in Cisco Catalyst Center, but I appreciate it from Cisco ISE and from Secure Web Gateway. It is better from a user view. From Cisco Catalyst Center, it is a very nice statistic when I find a switch that I need, and then it is quite easy to find all information. However, the way from my overview to go to concrete needed information is a long way to access it, so it is not so user-friendly from my view.

    I would appreciate some webinars or something for Cisco Catalyst Center because it is new for me. I would also appreciate some unification, or unifying GUI, that would be similar for all Cisco products. I think that would be the best way that when someone new comes to this technology but knows Cisco or some other product, it will be similar and then they can start working with this product very quickly.

    For how long have I used the solution?

    I have been working in this field for more than six years since COVID started, directly in Cisco security. In my past, I was working with monitoring and network monitoring, which is a little bit different, but it has been six years.

    What do I think about the stability of the solution?

    I think Cisco Catalyst Center is quite stable. I assume that Cisco Catalyst Center is better than Cisco ISE. Sometimes Cisco ISE has more troubles than Cisco Catalyst Center.

    How are customer service and support?

    When I need to solve some case, usually there is a very quick response. I can see the location of the engineers, so I can see that they are from Mexico or something. In the past, I had very good experience with people from Mexico or South America and then Krakow. I was very surprised that it was a very experienced engineer. I think Amsterdam or I am not sure which one, but I think it was from Europe. Usually there is a very quick solution. Sometimes I can see a compromise from their side because when I open a ticket with priority number three, it has some response time, but I can see that they are quicker than I sometimes need. In case some customer has some maintenance window and it is priority three, they are quicker than they should be. The solution is found very quickly. For example, when I had some troubles with a customer's Cisco ISE, I created a task at eight p.m. and the customer had a maintenance window at eleven p.m. A TAC engineer called me one hour after creating the ticket. We managed a WebEx and solved everything in twenty minutes. It was very nice and the customer was surprised and could see that it is very good support from Cisco and I was happy for this experience and to show him that it is really excellent support and response time. I had experience from Juniper support, and when I compare these two, Cisco is unbelievably accessible. It is very quick, and I can see that Cisco is on another level from Juniper support. I can recommend Cisco support for everybody because it is really good.

    I only had my first bad experience maybe one month ago, when I opened a ticket and I could see that the problem could be seen by the engineer on a WebEx meeting and he said that it could not be and he did not have time. The customer was quite angry. But finally, when I pushed from the Cisco Czech Republic side and I escalated this ticket, then it was solved very quickly. The solution was found very quickly after this WebEx meeting. It is only one bad experience. Usually it is very quickly solved, and I can recommend Cisco TAC support for every customer. I usually solve some security problems with Cisco ISE, Firewall Management Center and these topics. From my side, I am very satisfied.

    Which solution did I use previously and why did I switch?

    Palo Alto is the second vendor for me. It is not on as high a level as Cisco because I am working with Cisco for six years now and with Palo Alto only three years. My experience with Cisco is bigger than with Palo Alto. However, I think that every customer has different needs. I think that both technologies are experts in some area, so I cannot recommend only one of them. It depends on customer needs and what they need and how they need access to the internet and what they need from a firewall. It is two different ways how you can check and control your network. Sometimes customers are afraid about only application layer control, so they prefer the traditional L3, L4 control about their network. It depends on experience too.

    What other advice do I have?

    I did not meet Meraki. I only saw this Meraki product on some webinars and some days with Cisco products on site in Cisco Prague branch. I cannot use it in my own hand.

    I am not an expert on servers by Cisco. It is the domain of my colleagues, so I did not work with Cisco servers.

    I am working with a customer on the deployment of Secure Web Gateway at the moment.

    When I do not assume this last bad experience, I would rate the support a ten. Usually it is very quick, and in case an engineer does not have the right information, he asks colleagues or escalates inside of Cisco and from my view, it is solved very quickly.

    Sometimes the best time for presales is when we upgrade something and we speak about some problems. For example, the concurrent vendor is a lot, FortiGate. We discuss if Cisco is able to fix this one or if it has some problems with this. I think that when they can compare in some webinars or maybe some labs, it would be helpful. I recommend to my customers labs in Cisco when they create some workshops for customers. I think that is the best way how they can try it in some environment, and then they can compare their own solution from another vendor and this one. It is very important to take care of customers and help them with installation and setting in their network. I think that this service is very important for them, which can help them take this device as their own. When they cannot set it and they cannot use it, they decide on another solution. I think that service with onboarding services is very important. I appreciate support from Cisco when we have some configuration troubles and sometimes it is something new and we do not know. I appreciate patience from Cisco TAC when they can help us with these configuration things. My overall rating for this review is nine out of ten.

    ArupSanyal

    Centralized control has simplified complex network operations and has improved long-term planning

    Reviewed on Aug 26, 2026
    Review from a verified AWS customer

    What is our primary use case?

    As a customer, the major use case for Cisco Catalyst Center is that it is easy to configure and troubleshoot, which are definitely the advantages of the product. If there are any specific challenges I face with hybrid and distributed networks, Cisco addresses those challenges. My overall impression is that there are optimization and challenges in this enterprise setup.

    What is most valuable?

    Since you mentioned many products and asked which would be the best to discuss now, I think we should concentrate on Cisco Catalyst Center, as I have not been recently working with it this year, at least a couple of months back.

    I am familiar with other products like Nexus 9000 series and 9K series, but not in the current organization. I have Nexus 9K products and was one of the first to install Nexus 9K products in India.

    The biggest challenge is to properly plan the deployment, and I should know my problem statement. Where and how I am going to attack or where to cover, the scope has to be defined very well; otherwise, it will be very difficult.

    What needs improvement?

    There are areas for improvement with Cisco Catalyst Center, and I can discuss what could be improved. Additional features could be added to Cisco Catalyst Center in the future, and it is unclear whether it would be expensive or quite affordable.

    For how long have I used the solution?

    In terms of time, I have been using this solution for more than five years.

    What do I think about the stability of the solution?

    I believe it is very futuristic and capable of what cloud is meant for. I would agree it is actually ninety-nine percent stable and reliable, though sometimes there may be glitches, crashes, or latency.

    How are customer service and support?

    I rated support ten out of ten for the previous product, and I would give the same rating for Cisco Catalyst Center, ten out of ten. As for the operational efficiency of Cisco, that is great. The general rating for the product in that case would be ten, as ten is the best, like the final rating.

    Which solution did I use previously and why did I switch?

    In the previous company, I was working as a Global Head for IT Solutions, but I am now working as a CTO and CISO in the current company.

    How was the initial setup?

    As for comparing Cisco Catalyst Center with anything else on the market, that is fair. I had to ask about the installation of Cisco Catalyst Center, whether it is straightforward or quite complex.

    What about the implementation team?

    I can help you out with some of the certification vouchers, so I can check for my team members if some of my exciting team members who are really performing well; I can give at least one certification voucher.

    What was our ROI?

    As I mentioned earlier, we used to look at ROI from five to seven years. Now we have started looking at the product, the platform, and the stability, and we are already in a way of changing the overall ROI to shift it to seven to ten years.

    Which other solutions did I evaluate?

    I have not deployed Cisco Catalyst Center on AWS cloud, as I have used the cloud for firewall and network OS but not for Cisco Catalyst Center. I did not purchase it from AWS Marketplace, but I did purchase a Cisco Firewall from AWS Marketplace.

    What other advice do I have?

    When it comes to Catalyst switches, Cisco Catalyst Center, or Catalyst SD-WAN, those are there today, but Cisco is having a very big job to phase-wise replace those switches as they are getting into end of life, and we are planning phase-wise replacements through 9200 or something like that.

    AadishBahati

    Unified automation has transformed network operations and simplifies multi‑site management

    Reviewed on Aug 25, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My focus is mostly campus and data center. I am working with technologies like Cisco ACI, Nexus, Catalyst, SD-Access, and VMware. I also work with ACI, VXLAN, and similar technologies.

    I am involved as both partner and reseller.

    My work mostly deals with regular enterprise core switches. Cisco provides the ability to manage multiple switches with standard templates, so people tend to use Cisco Catalyst Center because it offers better visibility and monitoring capabilities in one place for their hundreds or thousands of switches across branches and campuses. Cisco Catalyst Center gives them one single place to check their devices rather than maintaining a whole list of SSH sessions in SecureCRT or PuTTY and SSHing into each one individually. They get full visibility of the entire network from one location.

    Mostly I am dealing with clients who are in colo and hybrid environments. There is a very minimal footprint on the cloud because most of the companies I am working with are medium and large-scale companies. Cloud is very expensive for big companies, so they prefer to have their own setup in either their own data centers or co-locations such as NextDC or Equinix.

    What is most valuable?

    I would say that the out-of-the-box orchestration and automation benefits that Cisco Catalyst Center provides are really good, plus it is all one Cisco environment. There are multiple orchestration tools and software outside in the market, but because it is all Cisco, Cisco knows its own infrastructure, environment, technologies, and protocols better than anyone outside. The ease of operation is something that is really good with them.

    The most notable benefit includes the reusability of policies and the template structure for any organization, which is a common benefit included in Cisco Catalyst Center as well as other organization software and tools.

    I think over time many challenges have been addressed. In the last decade, things have changed drastically in regular networks. Everywhere now it is majorly not regular Layer 2 Spanning Tree Layer 2 dominated network architectures. It is all leaf-and-spine based, whether it is data center or enterprise. They are focusing on leaf-and-spine, Clos network architecture. Cisco has been a pioneer in those fronts and keeps bringing new technology while managing the learning curve under control and not overwhelming users. When compared with VMware's NSX and Cisco's ACI, NSX is too much software-driven and has a very steep learning curve. The learning curve is steep for Cisco products as well, but it is not as big or as steep as for other software. Cisco provides so many features while keeping the user interface and user experience simple. This is important because people like me do Cisco technologies frequently, so we are very well-versed in the technologies. Once we do the projects, it is the operations team who has to manage their networks, so it should be easy for them to learn something new.

    The leaf-and-spine technology and architecture is the biggest optimization that has happened. Besides that, Cisco Catalyst Center and all the different orchestrators come with built-in security and general network day-to-day hardening and best practices from Day 1. Rather than configuring everything manually, they configure all those best practices, so you do not have to worry about that. These are the things which save time so much and do things which are supposed to be done either way, so they do not ask you to do it. The boxes do it. That is the part of the real optimization. You just have to worry about the business intent and the real architecture you want to build.

    Cisco Catalyst Center and Cisco ACI bring something great regardless of whether it is one site, two sites, 10 sites, or any number of sites. They have brought the whole management plane and monitoring plane in one UI. You can monitor thousands of devices in one window.

    Absolutely, and not just troubleshoot, but also identify possible areas of concern and alarms very quickly, rather than relying on other syslog and SNMP servers, which used to happen traditionally. Those types of third-party integrations with the network for monitoring and troubleshooting are becoming redundant now with Cisco's own portfolios.

    What needs improvement?

    The learning curve is better with Cisco compared to other products. Everyone has a learning curve because everyone is bringing new technologies, new interfaces, and new ways of doing things. The other products have a steeper learning curve. When comparing Cisco with VMware, I am not comparing Cisco with Arista, Juniper, or HP because those are companies which are doing a very basic level of automation. Cisco is doing way more advanced things. In terms of advanced handling and the advanced orchestration and advanced management plane control that Cisco is delivering, the only competitiveness in advancement is VMware NSX. However, it is really complex. Cisco's platforms are much easier to understand and learn compared to VMware.

    The only disadvantage with Cisco would be their services and licensing, which is a bit complex and a bit too expensive. Because their services are so expensive, companies end up buying Cisco, but they end up not buying Cisco services to do it. When they turn to external partners, not many people outside know the technology as well as Cisco does. People deploy it, but they do not get the right resources to deploy it.

    For how long have I used the solution?

    I started working with it about one and a half years ago.

    How are customer service and support?

    Cisco's Technical Assistance Center, the TAC, is probably the best in the market. That is probably one of the best reasons why people choose Cisco: because of the services and the post-sale support that they offer, and the quality of support that they are providing. That is one big reason why people prefer Cisco even if they feel it is too expensive or too complex. They feel that Cisco support team will handle it, so they go with that confidence.

    How was the initial setup?

    It is definitely very easy because initially we used to have to connect to the console and build so many CLI configs and go into each of the devices and set it up. Now there is something called Zero Touch Provisioning that Cisco does. For that matter, most vendors are doing that now, but Cisco was a leading pioneer in Zero Touch Provisioning of the devices. If you have 100 devices, you just connect the physical cable and Cisco Catalyst Center will automatically detect those devices and configure them. It is easy and you do not have to do anything.

    That is exactly one of our major points. It is plug-and-play. Even if you have 10 more sites adding up and you want to deploy a similar setup to an existing branch, you just use the same templates over there. Your 10 sites are up.

    What was our ROI?

    It definitely is value for money. The return on investment is definitely better because it is not just about the licensing being expensive. It is all about when you deploy the network, when you set up the network, how well your business operations are able to run that infrastructure, and how much less they are working on just identifying the baseline of an issue. Imagine if you are troubleshooting an issue where traditionally it would take one hour and out of that one hour, 15 to 20 minutes was just to identify the area of concern rather than the issue itself, checking the exact problem. That 20 minutes has reduced now. That 20 minutes of downtime is really significant.

    Operational efficiency is definitely better because everything is managed from one single plane. The visibility and monitoring is top-notch. The smart fault handling and event handling are so nice. If one fault happens, it immediately connects all the dots. If a fault has happened, it shows what could be the reason behind it. Sometimes the fault is a repercussion of some other event. People keep checking for the fault and then end up realizing that the fault was not really the fault. The fault was something else. This was just an after-effect. All of that guessing work has finished. Day 2 operation is definitely way better.

    What other advice do I have?

    I am still heavily working with Cisco technologies.

    Cisco Catalyst Center appliances are mostly preferred to be put in the management zone within the data center because it is part of the network which has to be very secure. People do not prefer to put it on the cloud. Although Cisco does provide an option to do that, I have not seen anyone doing that.

    Cisco ACI, the virtual APIC, is something I bought a long time ago, but I do not remember the details.

    I cannot comment on that exact number, but that is what I have seen.

    Operational efficiency is definitely better because everything is managed from one single plane. The visibility and monitoring is top-notch. The smart fault handling and event handling are so nice. If one fault happens, it immediately connects all the dots. If a fault has happened, it shows what could be the reason behind it. Sometimes the fault is a repercussion of some other event. People keep checking for the fault and then end up realizing that the fault was not really the fault. The fault was something else. This was just an after-effect. All of that guessing work has finished. Day 2 operation is definitely way better.

    It is definitely very easy because initially we used to have to connect to the console and build so many CLI configs and go into each of the devices and set it up. Now there is something called Zero Touch Provisioning that Cisco does. For that matter, most vendors are doing that now, but Cisco was a leading pioneer in Zero Touch Provisioning of the devices. If you have 100 devices, you just connect the physical cable and Cisco Catalyst Center will automatically detect those devices and configure them. It is easy and you do not have to do anything.

    That is exactly one of our major points. It is plug-and-play. Even if you have 10 more sites adding up and you want to deploy a similar setup to an existing branch, you just use the same templates over there. Your 10 sites are up.

    I cannot think of anything else right now. They are doing pretty much so many things, and a lot of things we are not even using because customers and clients are not comfortable using them. I do not think of any feature that I can think of. My overall review rating for Cisco Catalyst Center is 9 out of 10.

    reviewer2848353

    Centralized management has reduced downtime and now provides fast visibility into switch issues

    Reviewed on Jun 02, 2026
    Review provided by PeerSpot

    What is our primary use case?

    The main use case for us is to centralize managing our switches in one spot. We have a lot of switches to manage, so it's very easy to find that useful.

    What is most valuable?

    I appreciate that Cisco Catalyst Center gives you notifications when the switches go down. When there's downtime for a switch, we get updates very fast.

    I work in the manufacturing industry, so any downtime is losing money. Whenever something goes down, it's easy for us to look into a problem. We won't know that we have to fix the problem unless we've identified it. Before even teammates reach out to us saying they're not getting to the internet or whatever, we already know there's a problem because of Cisco Catalyst Center. So it's very useful and helps us have less downtime.

    I think Cisco Catalyst Center addresses the challenges we face with hybrid and distributed enterprise networks pretty well because now I can bring a switch out of the box and configure it through Catalyst instead of manually spending time doing it. So it saves me a lot of time, and I can focus on something more important.

    What needs improvement?

    I would say Cisco Catalyst Center's PNP functionality is not as good as it could be. When the switches come out of the box and we try to configure it, the onboarding is kind of hard where I assign it an IP address and it loses connection right away. So that could be improved. I don't think our Catalyst is absolutely up-to-date. It's pretty up-to-date, but I don't think it's the latest version, so maybe it's already fixed.

    For how long have I used the solution?

    I have been using Cisco Catalyst Center for about a year to a year and a half.

    What do I think about the stability of the solution?

    My experience with deploying Cisco Catalyst Center had one challenge where we couldn't find enough documentation because one of our nodes went down. So we had to rebuild our entire Catalyst. That was hard. We figured it out, but it took us a long time. The good part about that was we called a Cisco rep, and they helped us throughout the process. We were back and forth with emails and calls with them. So that was helpful. But I found it hard to find any good documentation for building a DNA.

    How are customer service and support?

    I would evaluate customer service and tech support as great. I would give that a nine out of ten. It's very good.

    Which solution did I use previously and why did I switch?

    Prior to adopting Cisco Catalyst Center, we were not using anything to address similar needs.

    What other advice do I have?

    The operational efficiency of Cisco in my IT environment is pretty good. There have been a few problems with hardware, like one of the nodes stops working, but I don't expect it to run perfectly. I would say it gives us overall good visibility, so that's how I would assess it. It's good visibility for what we have out there.

    My impression of the end-to-end visibility is that it's great. I'm able to build agents and use Cisco Catalyst Center to give me a lot of information. So now I don't even have to log into Catalyst. I get better visibility if something goes down, like if an endpoint goes down, I can identify the switch, or it will identify it for me and give me troubleshooting tips and advice through Catalyst. So the visibility is very good in that regard.

    I rate Cisco Catalyst Center overall as an eight out of ten.

    Damon Smith

    Centralized monitoring has improved switch oversight and simplified configuration recovery

    Reviewed on Jun 02, 2026
    Review provided by PeerSpot

    What is our primary use case?

    For Cisco Catalyst Center, my main use cases involve monitoring switches, access points, and performance.

    What is most valuable?

    The most important features for me that I prefer are switch monitoring and configuration backup.

    Storing the configs with Cisco Catalyst Center benefits my organization because if there is a failure, I can restore directly from it.

    What needs improvement?

    My impression of the end-to-end visibility offered by Cisco is that it is somewhat clunky; it is not in a single dashboard and is not easily visible, especially from a time-sensitive standpoint.

    To improve Cisco Catalyst Center, I would prefer to see better integration with Meraki and visibility into both Meraki and traditional Catalyst product lines on the same interface, achieving end-to-end visibility from a single pane of glass and ensuring that all metrics are included, as sometimes there are blanks and information is missing.

    For how long have I used the solution?

    I have been using Cisco Catalyst Center for three years.

    What do I think about the stability of the solution?

    I assess the stability and reliability of Cisco Catalyst Center as mostly reliable; I have had to restart it a couple of times when it was hanging, but other than that, it has been quite stable.

    What do I think about the scalability of the solution?

    Cisco Catalyst Center scales with the growing needs of my organization, but I have really only scaled with the amount of equipment, adding more access points and more switches, while my Catalyst switch count is going down as I migrate to Meraki switches, and because there is not a tight integration between the two yet, I do not have visibility in Cisco Catalyst Center for that, so I am actually scaling down instead of scaling up.

    How are customer service and support?

    I evaluate customer service and tech support as sometimes being questionable; if it is not labeled as a high priority, it is not treated as such, so if it does not require a very fast response, I can go weeks without hearing anything on a ticket, and I sometimes have to put things in as higher priority to get an initial response, but it always gets changed down to a lower priority.

    Which solution did I use previously and why did I switch?

    Before adopting Cisco Catalyst Center, I was using Prime Infrastructure, but I considered a change because Cisco stopped putting development into Prime Infrastructure and moved to Cisco Catalyst Center, with all new devices coming with at least Essentials level Catalyst Center licensing required upon purchase when I buy the equipment.

    How was the initial setup?

    My experience with deploying Cisco Catalyst Center is that the deployment was simple, as getting all of my devices to join was straightforward, but there were some features that were supposed to function, especially when it came to adding in Meraki Dashboard; devices were not populating, and although it was advertised as being able to do that, when I talked to Cisco TAC, they said that was not possible.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that licensing is always a pain, as everything involves levels of licensing, so when there are specific features I am looking for, they are usually bundled with a more expensive license that includes features I do not need, and trying to determine which license is needed can sometimes be difficult.

    Which other solutions did I evaluate?

    I did not consider any other solutions before selecting Cisco Catalyst Center.

    What other advice do I have?

    I have not faced any specific challenges with hybrid and distributed enterprise networks that Cisco addresses.

    Since I am all Cisco, I assess the operational efficiency in my IT environment as being at the same level.

    I provide an overall review rating of 8 for Cisco Catalyst Center.

    Sylas Sloan

    Centralized automation has reduced travel time and now provides live visibility across all sites

    Reviewed on Jun 02, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I use Cisco Catalyst Center to automate patching schedules for all switches and firewalls on the network, and I will soon be using it to build out layer two and three network maps and topology maps.

    We are switching to a hybrid setup with Cisco Catalyst Center, and many of our VMs are moving to the cloud, which is providing a challenge from a routing perspective.

    What is most valuable?

    My favorite feature of Cisco Catalyst Center is the automated patching because previously I had been manually updating equipment at each site.

    Cisco Catalyst Center has significantly reduced travel time for our organization, which has approximately 60 locations across our state. The farthest location from me is about three hours away. If something goes wrong, I previously had to physically travel there to fix it, but now I can resolve it through Cisco Catalyst Center, which is extremely convenient.

    My impression of the end-to-end visibility offered by Cisco Catalyst Center is 10 out of 10. This was the primary reason we wanted Cisco Catalyst Center, so we could have a live view of all nodes on our network.

    What needs improvement?

    To improve Cisco Catalyst Center, I think the dashboard and UI experience is inferior to what I used previously with Ubiquiti equipment. The Ubiquiti equipment I used and configured was extremely easy to get up and running, and then on the backend, I could see what was going on. Cisco Catalyst Center is very nice, but I feel I need a degree in Cisco Catalyst Center to use it, and that is the primary downside so far. Cisco appears to be built for an engineer's mindset, whereas Ubiquiti's approach was more accessible.

    For how long have I used the solution?

    I have been using Cisco Catalyst Center for approximately two months.

    What do I think about the stability of the solution?

    I assess the stability and reliability of Cisco Catalyst Center as solid so far; I have not experienced any issues.

    I have not experienced any downtime, crashes, or other problems with Cisco Catalyst Center, and any issues that have occurred were on our end.

    How are customer service and support?

    On a scale from 1 to 10, I would rate customer service and technical support as 10 out of 10. I have not needed to use it yet, but we have a representative who has been extremely helpful. I have not had any issues, and any issues I have brought to him are handled promptly.

    The response time from Cisco Catalyst Center support is very quick.

    Which solution did I use previously and why did I switch?

    Prior to adopting Cisco Catalyst Center, I used SolarWinds Orion for a long time, and it worked fairly well. However, I wanted something that, since I use Cisco products, would make it easier to replace and integrate Cisco software into my setup.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for Cisco Catalyst Center was not too bad, but with supply chain issues, it has become significantly more expensive. Our main core switch is a 9300 48-port switch, and the cost increased from 8,000-9,000 to almost 14,000. Because of this price increase, I have considered not using Cisco everywhere and instead switching to Cisco for just firewall and routing while using another vendor for switching.

    What other advice do I have?

    Cisco Catalyst Center might optimize the experience in a hybrid or distributed enterprise setup; I just have not used it long enough to determine that. My overall review rating for Cisco Catalyst Center is 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    reviewer2848017

    Network management has become smoother for switch upgrades but needs better integration options

    Reviewed on Jun 02, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use is just managing our switches.

    What is most valuable?

    What I like the most about it is probably just the ease of access.

    Cisco Catalyst Center has been pretty smooth with scaling the growing needs of my organization, and it is scaling; we are about to replace all of our switches, so we are anticipating that it will help a lot with that.

    What needs improvement?

    It is a loaded question about how Cisco Catalyst Center can be improved; I probably just want to see more interactions with Meraki in the future.

    For how long have I used the solution?

    I have been using Cisco Catalyst Center for probably two years now.

    What do I think about the stability of the solution?

    I would assess the stability and the reliability of Cisco Catalyst Center as really good.

    What do I think about the scalability of the solution?

    Cisco Catalyst Center has been pretty smooth with scaling the growing needs of my organization, and it is scaling; we are about to replace all of our switches, so we are anticipating that it will help a lot with that.

    How are customer service and support?

    I would evaluate customer service and support at a scale of 1 to 10 as an 8.

    The reason for that is that the people we have worked with have been pretty reactive to issues.

    Which solution did I use previously and why did I switch?

    Prior to adopting Cisco Catalyst Center, I have used another solution.

    We used SolarWinds, and we used another solution, but I can't even remember the old one now.

    What was our ROI?

    I would say that I have seen net neutral ROI on that one.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup costs, and licensing is that the hardware is probably a good price, but it feels like the license is always too expensive.

    What other advice do I have?

    I have not really faced any specific challenges with hybrid and being distributed to the enterprise networks that Cisco Catalyst Center addresses.

    Cisco Catalyst Center optimizes the experience in a hybrid distributed enterprise setup.

    I would probably assess the optimal efficiency of Cisco Catalyst Center in my IT environment as above average.

    I am not really sure on the end-to-end visibility offered by Cisco Catalyst Center.

    The deployment model for Cisco Catalyst Center is on-premises.

    For my cloud provider, we use Amazon Web Services and Azure.

    I would rate this review a 7.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Raymond Asejo

    Centralized management has simplified compliance checks and improved security visibility

    Reviewed on Jun 01, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Cisco Catalyst Center will be used for deployment, scalability, and compliance.

    What is most valuable?

    The features I appreciate most with Cisco Catalyst Center are the net operations and security operations, or SecOps.

    Mostly, it is the compliance portion of Cisco Catalyst Center that stands out. The traditional way I managed switches required me to configure them individually. With Cisco Catalyst Center, it is now controlled in one location and I can easily manage them, ensuring they are all up to date with compliance checks and other requirements. This makes the process much simpler for me.

    One of the considerations that led us to change prior to adopting Cisco Catalyst Center was the management approach. Because it is easier, and as I mentioned before, we had to configure switches individually. With Cisco Catalyst Center, it has made my life significantly easier.

    What needs improvement?

    When I first installed Cisco Catalyst Center, it required a lot of hardware resources during the installation process. It does not use that much after installation, but it seems to use a considerable amount in my virtual environment. Perhaps there will be a lighter version in the near future.

    For how long have I used the solution?

    I have been in the IT industry since 2004.

    What do I think about the scalability of the solution?

    Cisco Catalyst Center scales with the growing needs of my organization at a level of 10.

    How are customer service and support?

    I have not contacted tech support yet. However, based on my previous experience with other switches, I would rate customer service and tech support at 10. They are very helpful and supportive.

    Which solution did I use previously and why did I switch?

    We always used CLI before, so Cisco Catalyst Center is a fairly new solution for us to manage switches.

    How was the initial setup?

    We just started implementing Cisco Catalyst Center last year, so this is fairly new to us. I had the great opportunity to install and configure it for the first time, and I am learning quite a lot, especially from attending Cisco Live.

    What's my experience with pricing, setup cost, and licensing?

    Regarding pricing, setup cost, and licensing, my boss would know those details. I do not have that information as it does not really apply to me. I am simply the person he tells to go ahead and configure it. I do not know the details on the price.

    What other advice do I have?

    In my type of environment regarding hybrid and distributed enterprise networks, I do not work with a hybrid type of environment, so I do not have any challenges in that area.

    Cisco Catalyst Center addresses a lot of my security concerns, especially in the world of cybersecurity where there is a lot of risk. It does address many of those concerns.

    My impression of the end-to-end visibility is that it is excellent. The new implementation of AI has made it easier, and it can find things that I could not see on my own. I have given this product a review rating of 10.

    Thomas Colberg

    Centralized management has improved network assurance and supported reliable daily operations

    Reviewed on Jun 01, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I have been using Cisco Catalyst Center since 2018. My main uses for Cisco Catalyst Center are SDA and assurance only.

    What is most valuable?

    My main uses for Cisco Catalyst Center are SDA and assurance only. What I appreciate most about Cisco Catalyst Center is that it is a product which I am deploying to work.

    What needs improvement?

    Cisco Catalyst Center can be improved by having actual developers with real development expertise. In the next release, I want to see more developers and a better working cluster, as the clustering is not exactly functioning correctly.

    For how long have I used the solution?

    I have been in my current field for six years.

    What do I think about the stability of the solution?

    I would assess the stability and reliability of Cisco Catalyst Center as very unreliable. I have experienced plenty of downtime and crashes.

    What do I think about the scalability of the solution?

    How well Cisco Catalyst Center scales with the growing needs of my organization depends on the use case.

    How are customer service and support?

    On a scale of one to ten, with ten being the best, I think customer support and customer service are actually good. I would rate them at eight or nine.

    Which solution did I use previously and why did I switch?

    Prior to adopting Cisco Catalyst Center, there was a legacy system that was a Cisco parent product.

    What was our ROI?

    Regarding return on investment, I do not see a clear ROI because I am not part of that assessment.

    What's my experience with pricing, setup cost, and licensing?

    My experience with setup, pricing, licensing, and cost is that I am not part of the licensing and pricing decisions.

    What other advice do I have?

    I face no specific challenges with hybrid or distributed products. I would prefer not to assess the operational efficiency of Cisco Catalyst Center in my IT environment. My impression of end to end visibility offered by Cisco Catalyst Center is not positive. I would say there is no effect from end to end visibility from Cisco Catalyst Center on my organization's troubleshooting and capabilities. We came to Cisco Catalyst Center because we were already using it as there is always a single vendor in use. What stood out to me the most when using Cisco Catalyst Center is that the company was always using that product with no second vendor. There is no negative impact. My overall rating for this review is eight.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)