Sold by: Asante Cloud
Deployed on AWS
FEMA AFG and SAFER grant-aligned AI platform for Fire and Public Safety. Secure AWS-native AI agents automate non-emergency call intake, recruitment, SOP access, training logs, inspections, reporting, and workflows, with optional Amazon Connect voice integration and Amazon Quick as the intelligence layer.
Overview
The Asante AI Fire & Public Safety Platform helps fire departments, EMS agencies, law enforcement, emergency communications teams, and public safety organizations improve citizen engagement, automate administrative processes, and securely access operational knowledge using AI.
Built on AWS, the platform provides AI-powered Voice, Knowledge, and Workflow Assistants that support non-emergency call intake, recruitment, SOP and policy access, training records, inspections, reporting, and workflow automation. These capabilities help reduce paperwork, improve response to community requests, and support staffing and operational readiness.
The platform integrates with existing public safety systems and can interoperate with approved enterprise applications, data sources, documents, and workflows. Organizations may also integrate with Amazon Connect for intelligent voice interactions and the Asante Intelligence Center powered by Amazon Quick, providing a secure AI workspace across approved documents, operational data, dashboards, and AI-assisted workflows.
Optional department websites provide modern citizen engagement, volunteer recruitment, community information, and AI-powered self-service capabilities that work seamlessly with the platform.
Designed for secure deployment on AWS, the platform includes role-based access controls, audit logging, and governance to support public sector environments. It can be paired with Asante Cloud implementation, integration, managed services, and grant support for FEMA AFG and SAFER-funded initiatives.
Procurement is available through AWS Marketplace, Carahsoft, CarahCloud, and eligible public sector contract vehicles.
For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@asantecloud.com for a private offer.
Highlights
- Call intake, routing, and recruitment with AI-powered voice and workflow assistants that improve response to non-emergency requests and volunteer engagement.
- Grant-Eligible & Easy to Buy: FEMA AFG and SAFER grant eligible solutions, available through AWS Marketplace and CarahCloud, simplifying procurement and aligning to grant funding requirements.
- Reduce paperwork and administrative burden by automating training logs, inspections, reporting, SOP access, approvals, and routine department workflows and improve interoperability across public safety partners
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Asante Fire Department Assistive AI | Access to Asante Fire Department Assistive AI | $20,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Agent Token | Overage for Agent Token use per contract | $0.01 |
Vendor refund policy
Refunds and cancellations are governed by the terms specified in the applicable AWS Private Offer and Statement of Work. Services are delivered on a milestone basis as defined in contract terms. Customers should contact their Asante Cloud account representative for billing or service inquiries.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Asante Cloud provides email-based support for onboarding, configuration, and ongoing use of the product and services as specified in the applicable AWS Private Offer and Statement of Work. Standard support hours are Monday through Friday, 8am to 5pm MST.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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