Overview
DXP on AWS architectural diagram
Iron Mountain InSight Digital Experience Platform (DXP) is an intelligent, scalable software-as-a-service (SaaS) platform that transforms your information into your competitive advantage.
By unifying your digital and physical information and integrating with your core business systems, InSight DXP delivers the single pane of glass view needed for strategic oversight. The platform utilizes the latest advances in AI to activate the wealth of information within your documents, adding critical context to your data. This leads to improved information governance (IG) and fuels better, more informed decisions. With customizable workflows and insightful dashboards, InSight DXP delivers the process transparency and actionable insights that power your business.
If you have physical documents you'd like to ingest into InSight DXP, Iron Mountain brings more than 20 years of experience in document scanning and classifying with an extensive digitization network of 135 imaging sites across 46 countries.
Highlights
- Govern information intelligently and compliantly: Automatically apply retention and data privacy policies to all information, digital or physical. AI-driven workflows clean up data, reduce risk, detect and redact sensitive information, providing privacy compliance. Manage information lifecycles with tools for legal holds, version control, audit trails, and destruction approvals.
- Streamline manual document and data processes: Our unified platform automates document processing with templated or customizable workflows and case management. Pre-built connectors and APIs integrate enriched data into your core systems. AI agents automate tasks like data validation, approval routing, and report summarization, freeing your team for higher-value work. The platform flags discrepancies for human review, combining AI speed with human oversight.
- Unlock actionable insights from unstructured data: Our AI platform provides a centralized hub for discovering information across all digital and physical assets. It rapidly processes, structures, and enriches information using intelligent document processing and advanced AI. Specialized AI agents automate information gathering and analysis. The platform also cleans data, removing old and duplicate files across systems through smart, automated workflows.
Details
Unlock automation with AI agent solutions

Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
InSight Base | Content management for your business | $12,600.00 |
InSight Plus | Streamlined content control | $15,600.00 |
InSight Pro | AI content platform for industries | $33,600.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Additional Object Processed | $1.00 |
Vendor refund policy
N/A
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
The Iron Mountain InSight Support team is available 24/7/365. Please visit our InSight Help Center page and click on Contact Support tab for a listing of our global support contact information. All business critical incidents or issues should be communicated by telephone by calling our toll free number, appropriate for your region. The Iron Mountain InSight Customer Care team will escalate the issue to the Support team who will keep you updated on the status and resolution of the incident.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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