Sold by: Juvare
Juvare Unified Command Platform (UCP) is a Battle-Tested Workflow and Notification Solution Designed Exclusively for United States Federal Agencies and the Department of Defense.
Overview
Juvare Unified Command Platform (UCP) is a whole-of-government solution created exclusively for U.S. federal and defense agencies. Hosted on the Juvare Federal Cloud (JFC), which has been granted a FedRAMP® High impact level authorization, Juvare UCP combines unparalleled data and metadata security with the flexibility and scalability of an off-premises hosting architecture.
Juvare UCP expands upon the same principles and expertise that have made Juvares WebEOC platform the worlds most trusted emergency management and enterprise resilience solution for over two decades to meet the heightened security standards and unparalleled scale required by the U.S. government. With Juvare UCP, federal and defense agencies can maintain total situational awareness during times of activation, automate daily operations, aggregate data from disparate sources, collaborate with other government agencies, visualize information, model possible outcomes, and communicate critical updates and instructions to internal and external stakeholders through secure multi-channel notifications.
Highlights
- FedRAMP High Authorized Alerting: Automate notifications from workflows & send to internal and external contacts. Streamline contact management and communication procedures. Multi-Agency Collaboration: Retain total control over what agency data is shared. Facilitate effective and secure peer-to-peer collaboration. Chat with colleagues inside the solution in real time. Create custom workflows for your specific daily or mission use cases.
- Rapid Form Creation and Distribution: Develop and publish forms and process form submissions. Transfer form input data to system workflows and dashboards. Create and deploy new forms quickly and easily. Powerful Mapping with ArcGIS: Create and view multiple overlapping maps. Add location-specific annotations and custom icons. Embed maps in solution workflows and dashboards.
- Intuitive Dashboards for High-Level Visibility: Synthesize data into high-level overviews. Share information with senior decision-makers. Create custom dashboard displays in moments. Configurable Data Integration: Automate the flow of information into and out of the solution. Collect, analyze, and report on incident-specific data. Consolidate and standardize data from external sources. Maintain data integrity and compliance with security protocols.
Details
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Juvare UCP Users | UCP offers a per user license agreement, starting at 50 users. | $1,500,000.00 |
Dimensions summary
You buy access to the Unified Command Platform (UCP) through a single per-user license. Pricing scales with the number of users, starting at a minimum of 50 users. There are no separate tiers or instance sizes to choose from. As you add users, your cost grows in line with that user count. Security, hosting, and support come with the license, so you do not pay separately for them. To add more users, you adjust the licensed quantity under your contract.
Top-of-mind questions for buyers
A user is an active account that logs into your UCP system. Billing tracks the number of active accounts, not devices or logins. The license starts at a minimum of 50 users, so your smallest contract covers 50 accounts.
You increase the licensed user quantity under your contract. Cost grows in line with the added user count, since pricing scales per active user. There are no separate tiers or instance sizes to select, so the adjustment applies directly to your user total.
Security, hosting, and support come with the license. You do not pay separate fees for them. UCP runs on FedRAMP and DoD IL5 authorized infrastructure, with encryption, continuous monitoring, and support included in the per-user price.
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Vendor refund policy
Juvare does not offer a refund policy for software solutions.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Each Account is assigned a Customer Success Manager and a IT Support Specialist to assure everything is installed and working properly. Juvare offers support 24 hours a day, 7 days a week, and 365 days a year. Support Number: 877.771.0911. Support email: support@juvare.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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