Sold by: InterProse
Deployed on AWS
InterProse ACE is a SaaS platform purpose built for delinquent debt recovery efforts. Suitable for an internal debt collection department or third-party agencies, get process automation, meaningful AI integrations and open APIs or automated batch file transfers.
Overview
InterProse ACE is a SaaS platform purpose built for delinquent account recovery efforts. Whether an organization's A/R is still on the books or charged off, ACE can serve as a system of record to manage consumer/customer digital and printed communication, data enrichment or scrubbing, credit reporting, payment processing, consumer self-service, and reporting. Either arm an internal debt collection department or forward to third-party agencies with heavy process automation, meaningful AI integrations and open APIs or batch file transfers.
Highlights
- Process Automation - ACE exposes numerous tools to customers for automating all manner of manual, repeatable tasks with both time-bases job automation and trigger-based event automation. Subjective automation with LLM AI integrations enhance compliance and customer satisfaction even further.
- Self Service Portals - ACE comes standard with a mobile-optimized consumer application that updates the system of record in real time with impressive self-service options that can be guard railed by the customer based on numerous account associations. Similarly, a heavily permissioned Client Portal is also included.
- Enterprise Level Data Security - ACE customers enjoy not only the inherited compliance audits of AWS location security, but InterProse commissions and provides numerous third-party audit certifications on each customers' instance that can be downloaded and presented as their own to internal IT departments, government regulators, or clients.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
ACE | Advanced Collection Environment | Contact Interprose sales for private offer | $0.01 |
Vendor refund policy
Contact sales at sales@interprose.com
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
docs.interprose.com - Online documentation and Support Chat (for customer admins) https://www.interprose.com/support Customer Support for routine inquiries is staff from 5am-5pm Pacific Time with 24/7/365 Down-System Staffed Support included off hours. Standard Support is included with all packages that includes routine questions and answers from InterProse Support staff. Two Hours of Advanced Support come with all package levels as standard and covers the majority of customer needs without requiring additional support hours to be reserved. Customers in need of additional reserved support can do so in two hour discounted blocks to augment the included 2hrs of Advanced Support Customers looking for a dedicated representative and Slack Channel access can engage InterProse's Priority1 Support level which also includes Quarterly Vulnerability Scan Reports and proactive system optimization services.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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