Overview

Tale of Two Agencies - modernizing debt recovery
This is a story of two debt collection operations, one embracing tech to stay ahead and the other clinging to old habits. While about third-party agencies, it applies to first-party as well.
InterProse ACE is a SaaS platform purpose built for delinquent account recovery efforts. Whether an organization's A/R is still on the books or charged off, ACE can serve as a system of record to manage consumer/customer digital and printed communication, data enrichment or scrubbing, credit reporting, payment processing, consumer self-service, and reporting. Either arm an internal debt collection department or forward to third-party agencies with heavy process automation, meaningful AI integrations and open APIs or batch file transfers.
Highlights
- Process Automation - ACE exposes numerous tools to customers for automating all manner of manual, repeatable tasks with both time-bases job automation and trigger-based event automation. Subjective automation with LLM AI integrations enhance compliance and customer satisfaction even further.
- Self Service Portals - ACE comes standard with a mobile-optimized consumer application that updates the system of record in real time with impressive self-service options that can be guard railed by the customer based on numerous account associations. Similarly, a heavily permissioned Client Portal is also included.
- Enterprise Level Data Security - ACE customers enjoy not only the inherited compliance audits of AWS location security, but InterProse commissions and provides numerous third-party audit certifications on each customers' instance that can be downloaded and presented as their own to internal IT departments, government regulators, or clients.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
ACE | Advanced Collection Environment | Contact Interprose sales for private offer | $0.01 |
Vendor refund policy
Contact sales at sales@interprose.comÂ
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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docs.interprose.com - Online documentation and Support Chat (for customer admins) https://www.interprose.com/support Customer Support for routine inquiries is staff from 5am-5pm Pacific Time with 24/7/365 Down-System Staffed Support included off hours. Standard Support is included with all packages that includes routine questions and answers from InterProse Support staff. Two Hours of Advanced Support come with all package levels as standard and covers the majority of customer needs without requiring additional support hours to be reserved. Customers in need of additional reserved support can do so in two hour discounted blocks to augment the included 2hrs of Advanced Support Customers looking for a dedicated representative and Slack Channel access can engage InterProse's Priority1 Support level which also includes Quarterly Vulnerability Scan Reports and proactive system optimization services.
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