HowdyGo - Interactive Product Demos

What do you like best about the product?

I really appreciate how easy it is to set up HowdyGo. The ability to record a demo in a matter of minutes without needing complex steps is fantastic. You simply install an extension and start recording. The enormous value lies in its UI editing capability, which allows me to customize walkthroughs effectively during onboarding and training. This feature enables me to present our product at its best, showing off Sked without needing a demo environment and maintaining them over time. I love how it saves us time and reduces the cumbersome process of creating videos and demos. The clickable walkthroughs we deploy are incredibly beneficial; they provide a hands-on experience for users either before they start a trial on our marketing site or for exploring advanced features when they are still in the early stages of their lifecycle. This offers them a guided experience encouraging them to complete their setup. These walkthroughs are not only high-quality and editable but also save us from the struggle of managing sandbox environments and the risk of real data exposure. I would purchase HowdyGo again due to these features and benefits, which significantly enhance our user onboarding and training processes.

What do you dislike about the product?

I'd love to see some basic aggregated usage insights for management reporting, so I can prove its value to the team with some basic week-on-week metrics.

What problems is the product solving and how is that benefiting you?

I find HowdyGo saves time by enabling me to create customizable, editable demos without a demo environment. It simplifies updating, allowing users to engage interactively and accelerates onboarding by showcasing features effectively.

What do you like best about the product?

Our team relies on Howdy Go to support our digital loan product presentations, and the experience has truly been exceptional. The platform is intuitive, visually appealing, and constantly improving, which clearly shows the company's commitment to innovation and customer satisfaction.

What do you dislike about the product?

I have no complaints about the product, as any challenges I face during use or when making modifications are always addressed quickly and professionally by Umberto.

What problems is the product solving and how is that benefiting you?

Since we started using Howdy Go, we've noticed clear improvements in both engagement and how our partners perceive us. It has truly enhanced the way we showcase our product.

What do you like best about the product?

HowdyGo is an incredibly easy system to use for recording demos and facilitating presentations. Our company for years was using an internal test environment that would go down due to updates - that's when we reached out to HowdyGo for a professional demo system. I can record our entire website flow and then edit it down in HowdyGo. What I love is the editing tools in HowdyGo make it easy to remove, change, or edit parts of a page. They also continue to add new features so it is always getting better!

Our company uses HowdyGo ever day with presentations or sharing our demos with partners. These demos have text that HowdyGo allows you to add which walk the user through our website. It has been so easy to use for our sales calls or add to our after-call emails with links to our interactive HowdyGo demos for our potential partners.

Customer support is also fantastic! The HowdyGo reps requently have reached out to ask about our experience. More importantly - I requested a feature that was implemented within a few weeks. I was amazed at their response to my feedback and how quickly they took action. That new feature (being able to delete elements) has made our demos so much better than before!

Overall, I can't see us engaging with new partners or sales teams as effectively without using HowdyGo.

What do you dislike about the product?

Sometimes it will not record the loading screens on our webpages. I am unsure if this is due to our website or their system, but there has been a time when I wanted to record the loading page, and it did not record.

What problems is the product solving and how is that benefiting you?

HowdyGo solved our problem of providing a stable demo tool. Previously, we used a test environement that was also going down or showing information about WIP features we didn't want to show clients. HowdyGo is not only a fantastic tool for providing a demo, but the customization tools really allow us to take the demos to the next level.

What do you like best about the product?

We trialed several interactive demo tools, but ultimately chose HowdyGo for the following reasons:

- It was the only product that accurately captured operations on Salesforce and AppExchange applications.

- Despite capturing in HTML format, it can still replay dynamic actions like drag-and-drop using video.

- It offers outstanding cost performance.

What do you dislike about the product?

We’d love to see future enhancements in annotation editing and user management features.
The HowdyGo development team is open to hearing new feature ideas, which we really appreciate.

What problems is the product solving and how is that benefiting you?

HowdyGo is incredibly helpful in scenarios where we need to show users how to use our application, such as:

- Publishing actual step-by-step guides on our manual site.

- Sharing instructions with customers to resolve issues via customer support.

- Introducing new features and demonstrating how to use them in release announcements.

What do you like best about the product?

I like that I can use HowdyGo in many aspect of my business. I can use it to build demos, I can use it to build engaging content and I can use it for training and knowledge base article. All in one tool creating artefacts that I can reuse.

Setup was easy and customer support is excellent. I use HowdyGo almost everyday and my team is starting to use it as well.

What do you dislike about the product?

I have not found any downside of using HowdyGo. I have a small list of improvements I would like them to make to bring the application to the next level but seriously nothing to complain about.

What problems is the product solving and how is that benefiting you?

As previously stated, I can use it to build sales demos, I can use it to build engaging content and I can use it for training and knowledge base article.