Sold by: Touchstream
Deployed on AWS
The Touchstream OTT Operations Hub is a cloud-native monitoring platform that unifies stream monitoring, CDN health diagnostics, and video quality analysis into a single real-time dashboard. Built for OTT operations teams, it delivers end-to-end visibility, smart alerts and deep diagnostics, helping you reduce downtime and maintain flawless stream quality.
Overview
The Touchstream OTT Operations Hub brings all the disparate pieces of your video delivery workflow, from encoding and CDN distribution to playback, into a single, unified, cloud-based monitoring platform. By integrating stream monitoring, CDN health diagnostics and video quality analysis, the Hub provides a complete, real-time view of your entire OTT workflow. This unified approach replaces silos and disparate tools with a centralised operations centre, enabling your team to track uptime, MTTD, MTTR and overall stream health across geographies and content formats (HLS / HSS / DASH).
With rich dashboards, API-ready automation logs, incident archives and drill-down graphs, you get not only a high-level overview but also the ability to inspect issues deeply, from CDN edge problems to encoding glitches, buffer events or playback anomalies. The built-in video-quality analysis (VQA) instantly detects black-screens, freezes or audio loss, using encoder-native CMSD metrics and ML-based anomaly detection, all without probes or DRM sharing, and fully cloud-native.
The Hub also supports robust alerting and automation: custom alerts (via Email, SMS, Slack, PagerDuty or Webhooks), full API integration into your existing ops stack, and noise-free intelligent alerting. That way, your team is notified only when it matters, enabling faster incident response, proactive troubleshooting, and a higher quality of service (QoS) for viewers. The result: fewer disruptions, better viewer experience, and improved operational efficiency for OTT providers.
Highlights
- Unified, end-to-end monitoring: one cloud-native dashboard for streams, CDN health and video quality.
- Proactive video-quality and CDN issue detection: spot black-screens, freezes, audio loss and CDN failures in real time.
- Smart, noise-free alerts: custom alerts and automated workflows for faster incident response.
Details
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Deployed on AWS
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Dimension | Description | Cost/month |
|---|---|---|
ott_hub_1 | OTT Operations Hub - 1 integration | $2,000.00 |
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Support is accessible directly from the Touchstream SaaS dashboard in product, or at support@touchstream.media
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