ProPhoenix Public Safety Software [CAD, RMS, Mobile, Jail, Fire]

ProPhoenix is a leading provider of fully integrated, browser-based public safety software for law enforcement, fire, and corrections agencies. Since 2001, we've been dedicated to developing in-house solutions that seamlessly share data across Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Mobile, Jail, and Fire modules. This unified platform eliminates data silos, improves situational awareness, and empowers first responders to make faster, more informed decisions.

Key Capabilities

• CAD (Computer-Aided Dispatch): Real-time incident tracking, intelligent call routing, and GIS mapping for rapid, accurate dispatch decisions. Integrated with RMS and mobile systems to provide full incident context to responders.
• RMS (Records Management System): Comprehensive case, incident, and property management with built-in NIBRS compliance and powerful search tools.
• Mobile: Secure field access to CAD and RMS, enabling officers, firefighters, and medics to work from anywhere with real-time updates.
• Phoenix MugMatch (AI Facial Recognition): Advanced AI algorithms match suspects from mugshots, bodycam footage, and surveillance videos, aiding in faster identifications and investigations.
• Jail Management: Inmate booking, tracking, and release management with automated workflows.
• Fire: NERIS-compliant reporting, personnel and apparatus management, and incident tracking.

Why ProPhoenix?

• Unified Platform: All modules are designed, built, and supported in-house, ensuring seamless interoperability and a consistent user experience.
• Cloud-Ready: Deploy on AWS for scalability, security, and lower total cost of ownership, or choose on-premises installation to meet agency needs.
• Configurable & Scalable: Flexible workflows, role-based access, and configurable interfaces allow customization to your agency's exact requirements.
• CJIS Compliant: Meets rigorous criminal justice security standards to safeguard sensitive data.
• Proven Track Record: Trusted by agencies across the United States for more than two decades.

Whether you're looking to modernize outdated systems, improve officer safety, or increase operational efficiency, ProPhoenix delivers a proven, integrated solution that helps you protect and serve more effectively.