Sold by: Concentrix
Concentrix AI Data Services helps enterprises build, evaluate, and improve AI systems with high-quality human-in-the-loop data services. We support GenAI, LLM, RLHF, speech, vision, multimodal, and trust and safety workflows through managed teams, multilingual expertise, quality governance, and scalable delivery operations, including AI and machine-learning workflows built using AWS services.
Overview
AI Data Services by Concentrix Concentrix AI Data Services provides enterprise-grade human-in-the-loop services for organisations building, fine-tuning, evaluating and operating AI systems. We support complex generative AI, LLM, speech, vision, multimodal and trust and safety workflows where quality, judgement, governance and scale are critical.
Our services combine operational scale, experienced delivery management, multilingual capability, quality assurance and governance controls to help customers produce reliable data and evaluation outputs. Delivery can be configured for pilots, rapid mobilisation, ongoing managed services or specialised expert review.
For sensitive or high-complexity AI programmes, Concentrix can provide secure facilities, controlled operating environments, access-managed teams and a leading wellbeing programme for contributors working on complex, sensitive or policy-intensive tasks.
Core capabilities include data collection and annotation, LLM and generative AI evaluation, AI safety and red teaming, multilingual review, quality governance, calibration, audit sampling, error analysis and managed delivery operations.
Concentrix can support the human data and evaluation requirements of AI and machine-learning workflows built using AWS services including Amazon SageMaker AI, Amazon Bedrock, Amazon Rekognition, Amazon Comprehend and Amazon Textract.
We support customers across the AI lifecycle, from early data strategy and pilot design through production delivery, quality monitoring and continuous model improvement. Our approach is suited to enterprise AI teams requiring scalable human judgement, secure operating practices, multilingual reach and repeatable delivery controls.
Typical use cases include LLM response evaluation, RLHF and preference ranking, prompt and answer review, speech and audio annotation, image and video annotation, search relevance, content moderation, synthetic data validation, benchmark dataset support and human review of AI-assisted workflows.
Pricing is customised based on scope, data type, language coverage, complexity, volume, service levels, tooling requirements and delivery location.
Highlights
- Accelerate GenAI & LLM Performance: Optimize your frontier models with precision human feedback. Concentrix delivers specialized capabilities like prompt/response review, Reinforcement Learning from Human Feedback (RLHF), expert red teaming, and detailed error analysis. With flexible, tailored pricing and expert review teams fluent in multiple languages, we transform raw multimodal data into high-quality benchmark datasets, ensuring your AI-assisted workflows remain top-tier.
- Deliver Secure, Governed AI Operations: Run sensitive and high-complexity programs with controlled environments, access-managed teams, calibration, audit sampling, and repeatable quality controls. Concentrix supports reliable delivery at scale while protecting data, contributors, and customer standards.
- Scale Multimodal Data Operations: Build high-quality datasets across text, image, video, and speech. Concentrix combines multilingual reach, specialist contributor sourcing, rigorous quality assurance, and managed delivery to support rapid pilots, complex requirements, and scaled production programs.
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For support, implementation questions, or private offer enquiries, please contact the Concentrix AI Data Services team. Support email: alex.moore@concentrix.com & michael.frame@concentrix.com . Support URL: AI Support & Data Services - Concentrix Support availability: Monday to Friday during standard business hours, with custom support coverage and escalation paths available for active engagements. Concentrix provides support through dedicated engagement management, delivery operations leads, and quality governance contacts. For active projects, support may include onboarding coordination, workflow setup, issue triage, delivery status updates, quality reporting, escalation management, and regular business reviews. Custom SLAs, response times, reporting schedules, and support models can be defined as part of the private offer or statement of work.