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    Dropbox Business - Standard/Advanced

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    Sold by: Dropbox 
    Dropbox is one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working.
    4.1

    Overview

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    Dropbox helps your organization get better work done faster by bringing your people together - no matter what they're working on, where they're working, or what kind of tools they happen to be using. It enables users to accelerate innovation and efficiency by providing a simple, secure way to share content.

    Whether it's two colleagues digging into a document or 2,000 first-time collaborators contributing to a new product rollout, Dropbox makes collaboration, creation and organization faster and easier than scheduling a call. It's a click-to-cooperate tool that keeps work moving by keeping teams together with seamless integration into your existing workflows and tools.

    Dropbox is a way for you to protect data, manage usage, work efficiently, and mitigate risk, providing superior visibility and control. Request and share large files while robust content controls safeguard your intellectual property.

    Please see below pricing for month to month terms as well as the discounted cost for an annual term.

    For custom pricing, terms, EULA, or a private contract, please contact aws-channel-marketplace@dropbox.com .

    Highlights

    • Protect your company content everywhere - Dropbox is a secure, controlled enterprise platform. Now you can keep your company data, users, and devices safe, even if your team is distributed.
    • Integrate Dropbox into your existing workflows - Finally, all your teams can work together in one place. Seamlessly integrate your existing workflows - only with Dropbox.
    • Do more with Dropbox - From enhanced data governance, to advanced creative tools and premium support, Dropbox has what you need to streamline your workflows.

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    Pricing

    Dropbox Business - Standard/Advanced

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (18)

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    Dimension
    Description
    Cost/month
    Standard
    Standard
    $18.00
    Standard + DG
    Standard + Data Governance
    $28.00
    Standard + EH
    Standard + Extended History
    $24.00
    Standard + CT
    Standard + Creative Tools
    $33.00
    Standard + DG + CT
    Standard + Data Governance + Creative Tools
    $42.60
    Standard + EH + CT
    Standard + Extended History + Creative Tools
    $39.00
    Advanced
    Advanced
    $30.00
    Advanced + DG
    Advanced + Data Governance
    $40.00
    Advanced + EH
    Advanced + Extended History
    $36.00
    Advanced + CT
    Advanced + Creative Tools
    $45.00

    Vendor refund policy

    48 hour full refund with a 2 to14 day cancellation per rata

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS-Channel-Marketplace@dropbox.com  Chat Support | Email support :Support@Dropbox.com  | Request a Call Advanced and Enterprise

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    25
    In Backup & Recovery
    Top
    100
    In Storage
    Top
    25
    In Databases

    Overview

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    AI generated from product descriptions
    Cloud Storage Architecture
    Centralized file storage and synchronization platform supporting cross-device and cross-platform file access
    Content Collaboration Framework
    Enables real-time document collaboration and sharing across distributed teams with seamless workflow integration
    Enterprise Security Model
    Robust content controls with advanced data protection mechanisms for safeguarding intellectual property and managing user access
    Integration Capabilities
    Supports seamless integration with existing enterprise workflows and third-party productivity tools
    Data Governance Infrastructure
    Provides comprehensive visibility, usage management, and risk mitigation features for organizational content management
    Content Synchronization
    Multi-platform file synchronization across Windows, Mac, Linux, iOS, and Android devices with endpoint backup capabilities
    Device Management
    Centralized endpoint device control panel enabling remote device blocking, wiping, notification, and inventory tracking
    Encryption Management
    Customer-managed encryption key selection for enhanced data security and protection
    Compliance Support
    Built-in Compliance Center for managing regulatory requirements including ITAR, GDPR, and HIPAA standards
    Workflow Automation
    Advanced document-based business process automation with workflow capabilities
    File Synchronization
    Open-source platform enabling cross-device file synchronization and sharing
    Content Collaboration
    On-premises content collaboration system with enterprise-grade capabilities
    Privacy Control
    Self-hosted solution providing enhanced data privacy and user-level access management
    Security Framework
    Integrated security mechanisms for protecting sensitive organizational data

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4.1
    26 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    19%
    62%
    15%
    0%
    4%
    1 AWS reviews
    |
    25 external reviews
    External reviews are from PeerSpot .
    NancyHartman

    Family sharing and personal backups have improved how I manage and access my files anywhere

    Reviewed on Jan 21, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I use Dropbox on a personal level and do not use it for work. I know some of our projects do, but I have a personal Dropbox account.

    My main use case for Dropbox in general is personal storage, file management, and family sharing with family members.

    What is most valuable?

    I really enjoy Dropbox. I have been using it for probably 15 to 20 years. When they first came out, I jumped on the bandwagon, so I have had them ever since. I do enjoy the family sharing plan, so my entire family can use my one plan and my data storage, and we can have shared files or private areas for their own files. That is great. I love the backup features.

    Dropbox does have reporting capabilities. I do not use them much because I use it on a personal level, but I have seen the reporting and analytics that you can get from Dropbox. It is about on par with other cloud-based services. It gives you the same analytics: who has accessed what and who has shared what files, and your basic analytics.

    What needs improvement?

    I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops.

    When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop.

    Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.

    For how long have I used the solution?

    I have been using it for probably 15 to 20 years.

    How are customer service and support?

    I have not really had to use their customer support, so I suppose that is a good thing. I really have not hit many brick walls where I have had to ask for customer support. But when I have, I want to say that it has been adequate. I do not have any bad memories. I do not have any great memories. They just come in, do what they need to do, and get out.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    Before Dropbox, I used Box. Dropbox, I think, for me was primarily focused on personal accounts and small business for a number of years. They were not really focused on corporate or large company support. They are just now, really in the last two to three years, getting into meeting the needs of business customers more than personal accounts. I see a lot more options for businesses as far as enterprise-level options and add-ons, including signing features similar to what Box offers. That has only come in recently with Dropbox. So they are starting to play catch-up because Box is really working hard to earn large corporation business. I think that Dropbox is losing out to Box. They are fixing that now in the last three to five years. They have been really focusing in on business so that they can be competitive.

    What other advice do I have?

    I would probably give Dropbox Business - Enterprise  an eight. I think that there is still a lot of work to do on it.

    Dropbox Business - Enterprise  is intuitive. I really do believe that it is very intuitive in its use and functionality, so that is a huge thing for me. It is easy to get in and play and try and do things, and you really do not break it that easily. I believe my parents who are in their 80s use my Dropbox account, and it is good for people that are older.

    I think Dropbox Business - Enterprise would be a solid enterprise application for a mid-level company. I am not sure they are quite up for a large top-tier company, but for a mid-level company with 50 to 100 employees or 100 to 200 employees, they would be fine. It would be good. My overall review rating for this product is 8 out of 10.

    Anish Khajuria

    Utilizing seamless file storage and retrieval with robust user management features

    Reviewed on Apr 29, 2025
    Review provided by PeerSpot

    What is our primary use case?

    We normally use Dropbox  for team collaboration and file backup. We use it to store files, share them online, and manage organized groups from our decade-long usage.

    What is most valuable?

    Dropbox  is primarily used for storing and sharing files, along with backing up files. If someone deletes a file, we can retrieve it from Dropbox. It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.

    What needs improvement?

    One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the file from others. It would be useful to have real-time collaboration features in Dropbox.

    For how long have I used the solution?

    I have been working with Dropbox for over a decade.

    How are customer service and support?

    Dropbox offers 24-hour support, both through chat and limited hour calls. They are very helpful, and if initial support does not resolve an issue, they escalate the call to senior staff.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We use a mix of Dropbox and OneDrive. OneDrive is connected to our ID and Microsoft Teams  app for collaboration purposes.

    How was the initial setup?

    Setting up Dropbox is simple. New users are guided through the process with pop-ups explaining how to add files.

    What other advice do I have?

    In our use case, Dropbox provides more control and security. I rate the overall solution eight out of ten. Improvements, such as real-time collaboration capability, could make it even more beneficial.
    Edgar Paez

    Work from anywhere and backup easily while being practical

    Reviewed on Jan 03, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I use it just as a backup system on the cloud for my personal documents and pictures.

    What is most valuable?

    It is very practical and so easy to upload and download files and carry on without my computer. I can work anywhere, and that's correct.

    What needs improvement?

    I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would be nice.

    For how long have I used the solution?

    I have used it for maybe five years, yet only in a personal mode.

    How are customer service and support?

    The support is provided by a special area inside of the company. These are people who have the skills for technology issues. They try to configure and teach other people how to use it. We provide the support ourselves and do not have any support straight from Dropbox.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I used SharePoint and ShareFile maybe five years ago for a specific project. I was only a user, not an administrator of the environment.

    How was the initial setup?

    It is difficult to set up. I'd rate the solution maybe a six or seven out of ten.

    What about the implementation team?

    Many of our employees are not technical people. They work in energy and are field workers. We have two main groups of people. One is for administrative issues, and the other, which is 70% of the company, consists of field workers. That is about 60 or 70 people, with maybe 12% needing to work with it.

    Which other solutions did I evaluate?

    I would like to know how to use all of its features or used other options.

    What other advice do I have?

    I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation.

    Overall, I would rate Dropbox an eight out of ten.

    Tulanun Jiangpradit

    Great file management and search functionality with room for better collaboration

    Reviewed on Sep 23, 2024
    Review provided by PeerSpot

    What is our primary use case?

    We use Dropbox  primarily for file storage and management.

    What is most valuable?

    The search functionality and the ability to preview images are quite good. It's similar to managing files on my computer.

    What needs improvement?

    Dropbox  needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features related to folder structure recommendations and enhanced encryption.

    For how long have I used the solution?

    I have used the solution for around two years.

    Which solution did I use previously and why did I switch?

    We are considering switching from Dropbox to Google Suite because Google Suite offers better collaboration features.

    What's my experience with pricing, setup cost, and licensing?

    We are using the free version of Dropbox.

    Which other solutions did I evaluate?

    I am considering switching to Google Suite.

    What other advice do I have?

    I'd rate the solution seven out of ten.

    Thozamile Futshane

    User-friendly and can be used to store and share files

    Reviewed on Jul 24, 2024
    Review provided by PeerSpot

    What is our primary use case?

    I use the solution to store and share my files. It is used for my personal use.

    What is most valuable?

    The most valuable feature of the solution is that it is user-friendly.

    What needs improvement?

    The scalability of the product is an area with certain shortcomings where improvements are required.

    I don't know if the product has an AI assistant-type functionality. In the future, I would want the product to have AI.

    For how long have I used the solution?

    I have been using Dropbox for five years.

    What do I think about the stability of the solution?

    The tool's stability is good. Stability-wise, I rate the solution an eight out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a seven out of ten.

    There is only one person who uses the product.

    How are customer service and support?

    I have not contacted the solution's technical support team.

    Which solution did I use previously and why did I switch?

    I have experience with Google Drive.

    How was the initial setup?

    The product's initial setup phase was straightforward.

    The solution can be deployed in a couple of minutes.

    What about the implementation team?

    The solution can be deployed by myself.

    What was our ROI?

    There were no measurable benefits from the use of the product.

    What's my experience with pricing, setup cost, and licensing?

    I was using the free version of the product.

    What other advice do I have?

    I have not tried the integration features associated with the product.

    I haven't had a problem with the security features of Dropbox to meet our company's data protection needs.

    I recommend the product to others who plan to use it.

    I would tell others that Dropbox is a good tool to use since it is stable and reliable.

    I rate the tool an eight out of ten.

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