Sold by: Riskified
Deployed on AWS
Riskified's Chargeback Guarantee protects e-commerce merchants from fraud-related chargebacks, covering losses and increasing approval rates, while ensuring a frictionless customer experience.
4.4
Overview
Riskified's Chargeback Guarantee is a comprehensive solution that protects e-commerce merchants from the financial and operational impact of fraud-related chargebacks. Designed to address the complexities of e-commerce fraud while optimizing the customer experience, this solution leverages advanced machine learning algorithms and vast global data to make real-time, accurate decisions on each transaction. By taking on the financial liability for approved transactions, Riskified removes the uncertainty and risk associated with online payments, allowing e-commerce merchants to focus on growth and customer satisfaction. By adopting Riskified's Chargeback Guarantee, e-commerce merchants can unlock new growth opportunities while mitigating the risks traditionally associated with e-commerce fraud. The solution empowers merchants to focus on delivering an exceptional customer experience, knowing that their transactions are secure and their revenue protected. This product is ideal for businesses looking to reduce costs, drive revenue, and expand confidently in the ever-evolving digital landscape.
Highlights
- Increased Approval Rates: Unlike traditional fraud prevention systems that rely heavily on rigid rules, Riskified's machine-learning models adapt in real time, drawing insights from billions of transactions across multiple industries and markets. This leads to higher approval rates, enabling merchants to capture more revenue without compromising on fraud prevention.
- Zero Fraud Liability: With Chargeback Guarantee, Riskified assumes full liability for fraud-related chargebacks on approved orders. This means that any chargeback resulting from a fraudulent transaction is covered by Riskified, relieving merchants of the burden of potentially costly chargeback fees and losses. By shifting this liability, merchants can confidently expand into new markets and serve a broader customer base without fear of fraud impacting their bottom line.
- Enhanced Customer Experience: Riskified's advanced decision-making process minimizes friction during the checkout process, reducing false declines that can frustrate genuine customers. This streamlined experience fosters customer loyalty and supports long-term business growth.
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months | Overage cost |
|---|---|---|
Transaction Fraud Review | $60,000.00 |
Vendor refund policy
No refunds
Legal
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
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Customer reviews
Yasmine H.
Decent for Fraud Detection, Needs Better Data Accuracy
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
I use Riskified for fraud detection, and I like that it works to flag high risk transactions. It's easy to set up as well.
What do you dislike about the product?
The linking data is not correct and not detailed enough; the indicators are not always correct.
What problems is the product solving and how is that benefiting you?
I use Riskified for fraud detection to flag high-risk activities, but while it works, it's not perfect.
Heriberto S.
Accurate AI Decisions, Time Savings, and a User-Friendly Dashboard
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
The AI makes accurate decisions. Riskified saves us a lot of time by not having to manually create rules. The dashboard is easy to use and provides excellent details on metrics. Riskified is constantly evolving and providing new products. They have increased our approval rate significantly since we started using the service leading to an excellent return on investment. Our account manager is great at escalating feedback to their support team and resolving issues in a timely manner.
What do you dislike about the product?
Some of Riskified's metrics at first glance seem a little hard to understand, but they are definitely accurate. Tool Tips with an explanation of each metric would be useful for users just getting familiar with the tool
What problems is the product solving and how is that benefiting you?
Riskified is helping us to not worry about order limits or electronic gift cards. Since they guarantee all orders, we have not had to cap order totals or restrict gift card purchases on the website.
Consumer Goods
Peace of Mind with Guaranteed Transactions When Approved
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
Peace of mind knowing that our transactions are guaranteed when approved.
What do you dislike about the product?
Sometimes the model gets it wrong and declines orders from repeat customers. We also have an overseas sales team that uses a VPN and places orders over the phone, and Riskified seems to factor those IP addresses into its decisions even though we’ve already flagged this to the engineers.
What problems is the product solving and how is that benefiting you?
It relieves us from having to do manual due diligence on transactions, which is especially important since our AOV is quite high.
Financial Services
Reliable fraud protection
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
What I like most about Riskified is that it helps us approve more genuine customers with confidence, instead of being overly cautious and losing good orders. It takes a lot of the manual effort out of fraud review, helps reduce chargebacks and gives us more confidence in scaling without adding unnecessary friction to the customer experience.
What do you dislike about the product?
What I dislike most is that it can feel a bit like a black box at times - when an order is declined, I’d sometimes like more visibility into why. It also seems to be on the pricier side.
What problems is the product solving and how is that benefiting you?
The biggest problem Riskified solves for us is fraud and chargeback exposure. The chargeback guarantee is the main benefit, because it gives us more confidence in approving orders and reduces the financial risk if a fraudulent transaction slips through, while also cutting down the need for manual review.
Valeriia I.
Effortless Integration and Outstanding Support with Riskified
Reviewed on Jan 09, 2026
Review provided by G2
What do you like best about the product?
What I like best about Riskified is how easy it is to use and integrate into daily operations. The implementation process was smooth and straightforward, and the integration with our existing systems was efficient, allowing us to go live quickly without operational complexity.
The platform is intuitive and reliable, which makes it easy to use on a frequent basis and embed into everyday workflows. At the same time, Riskified offers a solid range of features that effectively cover our fraud-prevention needs without feeling overly complex or difficult to manage.
Another key strength is the customer support: the team is responsive, knowledgeable, and proactive, which adds a lot of value both during implementation and in ongoing operations. Overall, Riskified combines ease of use, strong functionality, and excellent support, making it a solution that is easy to adopt, easy to maintain, and highly effective.
The platform is intuitive and reliable, which makes it easy to use on a frequent basis and embed into everyday workflows. At the same time, Riskified offers a solid range of features that effectively cover our fraud-prevention needs without feeling overly complex or difficult to manage.
Another key strength is the customer support: the team is responsive, knowledgeable, and proactive, which adds a lot of value both during implementation and in ongoing operations. Overall, Riskified combines ease of use, strong functionality, and excellent support, making it a solution that is easy to adopt, easy to maintain, and highly effective.
What do you dislike about the product?
Some advanced features and deeper customizations could be made more flexible or more easily configurable without requiring additional support or development effort. In certain cases, having more self-service options within the platform would further enhance efficiency.
What problems is the product solving and how is that benefiting you?
Riskified helps us address the challenge of managing fraud risk while maintaining a seamless customer experience. Without an advanced fraud solution, there is often a trade-off between preventing fraudulent transactions and approving legitimate orders, which can negatively impact revenue and customer satisfaction.
By leveraging advanced fraud detection and automated decision-making, Riskified allows us to confidently approve more genuine orders while effectively blocking fraudulent activity. This reduces chargebacks and operational workload, while at the same time improving approval rates and overall conversion.
In addition, Riskified simplifies fraud management by providing clear decisions, insights, and reliable performance at scale. This enables our teams to focus on growth and strategic priorities rather than manual reviews, ultimately supporting both revenue growth and operational efficiency.
By leveraging advanced fraud detection and automated decision-making, Riskified allows us to confidently approve more genuine orders while effectively blocking fraudulent activity. This reduces chargebacks and operational workload, while at the same time improving approval rates and overall conversion.
In addition, Riskified simplifies fraud management by providing clear decisions, insights, and reliable performance at scale. This enables our teams to focus on growth and strategic priorities rather than manual reviews, ultimately supporting both revenue growth and operational efficiency.