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    Riskified Chargeback Guarantee

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    Sold by: Riskified 
    Deployed on AWS
    Riskified's Chargeback Guarantee protects e-commerce merchants from fraud-related chargebacks, covering losses and increasing approval rates, while ensuring a frictionless customer experience.

    Overview

    Riskified's Chargeback Guarantee is a comprehensive solution that protects e-commerce merchants from the financial and operational impact of fraud-related chargebacks. Designed to address the complexities of e-commerce fraud while optimizing the customer experience, this solution leverages advanced machine learning algorithms and vast global data to make real-time, accurate decisions on each transaction. By taking on the financial liability for approved transactions, Riskified removes the uncertainty and risk associated with online payments, allowing e-commerce merchants to focus on growth and customer satisfaction. By adopting Riskified's Chargeback Guarantee, e-commerce merchants can unlock new growth opportunities while mitigating the risks traditionally associated with e-commerce fraud. The solution empowers merchants to focus on delivering an exceptional customer experience, knowing that their transactions are secure and their revenue protected. This product is ideal for businesses looking to reduce costs, drive revenue, and expand confidently in the ever-evolving digital landscape.

    Highlights

    • Increased Approval Rates: Unlike traditional fraud prevention systems that rely heavily on rigid rules, Riskified's machine-learning models adapt in real time, drawing insights from billions of transactions across multiple industries and markets. This leads to higher approval rates, enabling merchants to capture more revenue without compromising on fraud prevention.
    • Zero Fraud Liability: With Chargeback Guarantee, Riskified assumes full liability for fraud-related chargebacks on approved orders. This means that any chargeback resulting from a fraudulent transaction is covered by Riskified, relieving merchants of the burden of potentially costly chargeback fees and losses. By shifting this liability, merchants can confidently expand into new markets and serve a broader customer base without fear of fraud impacting their bottom line.
    • Enhanced Customer Experience: Riskified's advanced decision-making process minimizes friction during the checkout process, reducing false declines that can frustrate genuine customers. This streamlined experience fosters customer loyalty and supports long-term business growth.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Riskified Chargeback Guarantee

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Cost/12 months
    Overage cost
    Transaction Fraud Review
    $60,000.00

    Vendor refund policy

    No refunds

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Delivery details

    Software as a Service (SaaS)

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    Ratings and reviews

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    219 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Financial Services

    True Partnership and Commitment, But Alignment on Metrics Can Be Challenging

    Reviewed on Oct 22, 2025
    Review provided by G2
    What do you like best about the product?
    They demonstrate a strong commitment and collaborate with you like true partners, making it feel as though they are an extension of your own company.
    What do you dislike about the product?
    At times, it can be difficult to reach agreements with them regarding how we measure the results.
    What problems is the product solving and how is that benefiting you?
    We are outsourcing our fraud management, which helps us strengthen our financial security by including chargeback coverage. This approach gives us greater confidence in managing potential risks.
    Dominic N.

    Excellent Fraud Protection, But Costly and Sometimes Overzealous

    Reviewed on Oct 22, 2025
    Review provided by G2
    What do you like best about the product?
    Riskifield brings a suitable chargeback assurance, where in case there is a fraud case, the payment is cancelled
    The invoice approvals makes sure that all payments are genuine and ideal
    Riskifield has machine learning capabilities that identifies risky transactions or data for business safety
    The program gives us confidence in handling international transactions, more so those that has some risky chances
    Riskifield ensures that false orders are easily declined and no possibilities of making losses
    What do you dislike about the product?
    Riskifield costing model is quite high, and small enterprises find it rough to secure the package
    The program is overzealous in managing orders and declining them, which is a major problem to its reliability
    What problems is the product solving and how is that benefiting you?
    Webuse Riskifield to capture different fraudulent cases, which may put out businesses in to risk
    The program ensures it declines any illegitimate business or order to keep our company more secure and profitable
    The program has high standards on fraud protection, more so on a global scale
    All operations are seamlessly automated, creating high dependability and speedy approvals
    Ifeoma E.

    Strong Fraud Protection, But Needs More Transparent Decision-Making

    Reviewed on Oct 21, 2025
    Review provided by G2
    What do you like best about the product?
    Riskifield helps in matters chargeback, where in case approve and pay an order and some issues happen, a chargeback is a must
    The software has a versatile fraud detection system that collects diverse signals to keep us safe
    The program focuses on improving the legitimacy of approving orders, and this drastically reduces possible fraudulent practices
    The program is focused on global sustainability, where complex e-commerce systems that accept payments globally feel safe
    What do you dislike about the product?
    Often, the program fails to distinguish legitimate and false orders and this results to business failure
    The decision on fraudulent charges is not transparent and this brings high limitations
    What problems is the product solving and how is that benefiting you?
    Riskifield is the approach that helps us in managing risky or fraudulent orders, where in case payments are made, instant chargebacks are assured
    The software assist us in managing losses that could be caused by fraud by having a solid machine leaning option for any risky order
    There is minimal overhead costs, due to the automated fraud detection system
    The global payment complexities are fully addressed by this application, ensuring that our business is always safe
    Katie B.

    A good tool to have in your back pocket

    Reviewed on Oct 06, 2025
    Review provided by G2
    What do you like best about the product?
    Riskified is a really helpful tool to minimise risk on sales orders. It's always clear without deep diving why an order was rejected and gives you the full breakdown to hover over if you need to. It uses a lot of different triggers such as IP, Address, Bank Details to determine a potential outcome. I use this platform daily and it's easily integrated with Shopify.
    What do you dislike about the product?
    It can be a bit slow on performance, it can take a while for the order details to load.
    What problems is the product solving and how is that benefiting you?
    It solves the problem of knowing whether an order is fake or if we're going to lose money or stock by processing an order.
    Mikswen R.

    Riskifield; Robust Fraud Prevention Approach and this Reduces Risk of Fraudulent Transactions

    Reviewed on Sep 24, 2025
    Review provided by G2
    What do you like best about the product?
    Riskifies helps in offering chargebacks when approval process is revoked due to fraud or unclear financial circumstances
    The reviewing of all financial transactions and operations makes it possible easy to determine payments that are not necessarily due
    The software has significantly reduced fraud by ensuring proper financial screening and accountability
    We get clear financial metrics from the app, including the fraud rates and the positive trends
    What do you dislike about the product?
    Costs price for Riskifield are high and the value for money is not well understood by small companies
    Sometimes, the app flags transactions that are secure and rightfully owed for payment
    What problems is the product solving and how is that benefiting you?
    Online merchants makes it easy for companies to detect fraudulent transactions and this makes them conduct immediate chargebacks
    Most of fraudulent errors are identified before they go through the system
    The visibility of financial metrics and information makes our companies remain more informed and transparent
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