Riskified Chargeback Guarantee
RiskifiedReviews from AWS customer
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A good tool to have in your back pocket
What do you like best about the product?
Riskified is a really helpful tool to minimise risk on sales orders. It's always clear without deep diving why an order was rejected and gives you the full breakdown to hover over if you need to. It uses a lot of different triggers such as IP, Address, Bank Details to determine a potential outcome. I use this platform daily and it's easily integrated with Shopify.
What do you dislike about the product?
It can be a bit slow on performance, it can take a while for the order details to load.
What problems is the product solving and how is that benefiting you?
It solves the problem of knowing whether an order is fake or if we're going to lose money or stock by processing an order.
Riskifield; Robust Fraud Prevention Approach and this Reduces Risk of Fraudulent Transactions
What do you like best about the product?
Riskifies helps in offering chargebacks when approval process is revoked due to fraud or unclear financial circumstances
The reviewing of all financial transactions and operations makes it possible easy to determine payments that are not necessarily due
The software has significantly reduced fraud by ensuring proper financial screening and accountability
We get clear financial metrics from the app, including the fraud rates and the positive trends
The reviewing of all financial transactions and operations makes it possible easy to determine payments that are not necessarily due
The software has significantly reduced fraud by ensuring proper financial screening and accountability
We get clear financial metrics from the app, including the fraud rates and the positive trends
What do you dislike about the product?
Costs price for Riskifield are high and the value for money is not well understood by small companies
Sometimes, the app flags transactions that are secure and rightfully owed for payment
Sometimes, the app flags transactions that are secure and rightfully owed for payment
What problems is the product solving and how is that benefiting you?
Online merchants makes it easy for companies to detect fraudulent transactions and this makes them conduct immediate chargebacks
Most of fraudulent errors are identified before they go through the system
The visibility of financial metrics and information makes our companies remain more informed and transparent
Most of fraudulent errors are identified before they go through the system
The visibility of financial metrics and information makes our companies remain more informed and transparent
Riskifield; Insights Concerning Fraud Detection and Compliance, Merits and Hiccups
What do you like best about the product?
Riskifield is brilliant in learning or identifying transactions that are fraudulent and illegitimate
The tool declines merchants that issue false information or statements
We get specialized financial protection from Riskifield
We get a powerful approval from the app on all transactions
The tool declines merchants that issue false information or statements
We get specialized financial protection from Riskifield
We get a powerful approval from the app on all transactions
What do you dislike about the product?
Riskifiled has a pricey model that some firms can struggle to maintain
Sometimes, Riskifield issues us opaque options or decisions due to high AI optimization
Sometimes, Riskifield issues us opaque options or decisions due to high AI optimization
What problems is the product solving and how is that benefiting you?
We use Riskifield to help us curb all fraudulent transactions that appears in our company
The software helps us adopt mechanisms that evaluate and screen all transactions for quality verification
The program has a chargeback guarantee, which keeps our merchants protected financially
We set brilliant policies that helps us identify abusive behaviors in our company
The software helps us adopt mechanisms that evaluate and screen all transactions for quality verification
The program has a chargeback guarantee, which keeps our merchants protected financially
We set brilliant policies that helps us identify abusive behaviors in our company
Great experience with Riskified
What do you like best about the product?
Thanks to Riskified, the monitoring of fraud payment is simple and the efficiency of the machine learning had a great impact on the KPI's. The webapp is user friendly as well, and the relationship with our account manager is great.
What do you dislike about the product?
I think the Asian market isn't yet well managed by Riskified. Besides, it could be intersting to be notified if there is a change in the algorithm.
What problems is the product solving and how is that benefiting you?
The first issue was the fraudulent chargebacks that was reduced by Riskified, which helped the authorization rate to increase. The review is now automatic, there is no need to review manually 30% of the orders.
Disputing chargebacks is also time saver.
Disputing chargebacks is also time saver.
It’s a relationship - you’ll get what you put in
What do you like best about the product?
Riskified has a strong analytics team which can provide great insight on risk vectors that may have been undetectable by your organization.
They have a very strong modelling team which are constantly looking at and revising their models to apply to current day trends.
They have a very strong modelling team which are constantly looking at and revising their models to apply to current day trends.
What do you dislike about the product?
If you have a very niche product, you will need to provide continuous feedback in order to have the model trained to accommodate your customer base and reduce false declines.
What problems is the product solving and how is that benefiting you?
They have a large team dedicated to risk mitigation so we don't have the build this team in-house. They're also experts in the industry which can be hard to hire for therefore having them do this has saved us time and effort
Really positive Experience
What do you like best about the product?
Platform is ricj in details and enable the user to proceed with a deeper analisys. Also apart of the filters, the portal is really intuitive and help on the end user trainning.
What do you dislike about the product?
Portal is quite slow sometimes, Also the filtering on Portal could be more user friendly, The initial end time does not aplly the local timezone, then leads the user to incorrect filters.
What problems is the product solving and how is that benefiting you?
Fraud issues, High levels of Chargebacks.
Good performance and fast solutions
What do you like best about the product?
It is easy to use. Very friendly-tool.
The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool.
And the dashboards are easy to use.
The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool.
And the dashboards are easy to use.
What do you dislike about the product?
We are having some problems with the Second Look option (but they are quickly managing it to solve it)
What problems is the product solving and how is that benefiting you?
The tool has been able to decrease the rate of chargebacks we had in the Japanese market and increase the approval rate.
Excellent Machine Learning tool
What do you like best about the product?
I have worked in the E-commerce Fraud industry for the last 9 years, working with different fraud solutions. I can 100 % say that Riskified is the best one so far. The accuracy of the decisions is impeccable, the dashboards and the tool are very user-friendly. Their chargeback guarantee model is revolutionary. From the implementation team to the account management their services are exceptional. Is a great partner to work with. It is not only a fraud tool, but also a transversal tool that will impact many areas of your company, from sales to customers' experience in the checkout.
I will highly recommend this tool to any company that wants to accurately fight fraud.
I will highly recommend this tool to any company that wants to accurately fight fraud.
What do you dislike about the product?
There is nothing bad I will say about Riskified.
What problems is the product solving and how is that benefiting you?
Riskified has reduced our Fraud Chargeback rate to the minimum as well as increased sales. It has also removed friction for the customers in the checkout by removing 3DS.
Review
What do you like best about the product?
The links it creates between oders for bettwe assesment.
What do you dislike about the product?
Sometimes there is no information why the order was decloined.
What problems is the product solving and how is that benefiting you?
Orders that may be fraud
The account executive is very dedicated and engaged
What do you like best about the product?
What I like most is the close relationship with the account executive who tries to understand the particularities of the company, sector and country. Compared to the competitor we use in part of the operation (Clearsale) this point of quality is very similar as both companies offer excellent local service
What do you dislike about the product?
The fact that they did not want to include a flow of manual validations of orders with a data verification team, seeking a path fully automated by artificial intelligence that will not always be able to map the real risk of operations
What problems is the product solving and how is that benefiting you?
Riskified helps me analyze fraud in orders on my marketplace channel. The main benefit is the attempt to improve the identification of fraud patterns, but still leaving something to be desired in the understanding of the particularities of the operation and country
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