Listing Thumbnail

    Red River Amazon Connect POC

     Info
    Sold by: Red River Technology LLC 
    Want to see what Amazon Connect can do for your business or government agency? With the Red River Amazon Connect POC, you can try this powerful cloud contact center solution and discover a whole new level of efficiency, scalability, and customer satisfaction. Don't miss out on the opportunity to revolutionize your contact center with Amazon Connect!
    Request private offer
    Listing Thumbnail

    Red River Amazon Connect POC

     Info
    Sold by: Red River Technology LLC 
    Request private offer

    Overview

    Amazon Connect is a cloud-based contact center service provided by Amazon Web Services (AWS) that allows businesses to set up a customer contact center in the cloud without the need for complex on-premises infrastructure. With Amazon Connect, businesses can set up a contact center to handle voice, chat, and email interactions with customers, as well as manage agents and track performance metrics. Amazon Connect also offers a range of features such as natural language processing, automatic call distribution, and interactive voice response, among others, to enhance customer experiences and streamline operations.

    The Red River Amazon Connect POC is a low cost trial of Amazon Connect.

    Based on your needs, this POC could include:

    • Setting up the Amazon Connect environment
    • Integration/federation with directory services
    • Queues and flows setup
    • Agent and supervisor profiles
    • Monitoring, reporting and call recording
    • ITSM integration (e.g. ServiceNow)
    • Agent/supervisor training

    Highlights

    • Experience the future of customer experience with Amazon Connect!
    • Scalable to meet your needs today and in the future
    • Save up to 80% over traditional contact center costs

    Details

    Sold by
    Red River Technology LLC 
    Categories
    Contact Center 
    Implementation 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    Please visit our website at https://redriver.com/expertise/cloud/amazon-web-services-aws-capabilities  or email us at: cloud@redriver.com .