Sold by: GeekFeed Co.,Ltd.
Visualize and analyze Amazon Connect data with Amazon Quick. We provide comprehensive support from KPI design to construction, realizing data-driven decision making and business improvement.
Overview
Problems
Are you effectively utilizing the vast amount of data accumulated in your contact center?
Solutions
In this service, we integrate data output from systems such as Amazon Connect into Amazon Quick and build an analysis dashboard that can be grasped intuitively.
Expected Effects
By visualizing important KPIs such as response rate, call time, and customer satisfaction in real time, data-driven quick decision making and business improvement become possible. Engineers with AWS expertise support everything from requirement definition to data linkage and dashboard creation, contributing to the advancement of your contact center operations.
Highlights
- Rapid grasp of the current situation and issue discovery through real-time data visualization
- Construction of a flexible and highly scalable dashboard utilizing Amazon Quick
- Fully customized support tailored to your unique KPIs
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Email: alliance@geekfeed.co.jp