- Sold by GeekFeed Co.,Ltd.
Sylphina provides various features that enable contact centers to enhance operational efficiency and analyze performance using Amazon Connect.
GeekFeed provides IT consulting and software development by a small team of elite professionals utilizing AWS and open source software based on our desire to "create innovation and make use of our GEEK skills for the benefit of the world". We are able to provide consistent total support from proposal to operation and maintenance, and are highly regarded not only for our technical skills but also for our light footwork and problem-solving abilities. We have over 10 years of experience in the voice communications and contact center industry, including our own service, YouWire.
Sylphina provides various features that enable contact centers to enhance operational efficiency and analyze performance using Amazon Connect.
YouWire centrally manages audio data acquired from landline phones, mobile phones, face-to-face meetings, and web conferences in the cloud. Furthermore, by linking generation AI, it is possible to improve business operations such as summarizing meeting contents and creating minutes.
YouWire is a service that allows you to record and play back any business audio. With YouWire Assessment & Implementation, you can record office calls and mobile phone calls and manage them on YouWire's AWS cloud servers.
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