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Overview

If you are experiencing a cybersecurity incident now, call X-Force now to help. (see contact phone numbers in Support Information section below).

Increase your preparedness with IBM’s popular AWS Incident Response Readiness Service. IBM Security X-Force Incident Response (IR) Retainer is an annual digital forensics incident response subscription service aligned to AWS and hybrid cloud. X-Force IR Retainer includes a menu of proactive services to choose from, 24x7x365 phone access to our elite team of IR consultants and 24-48 hour boots on the ground emergency incident support if needed.

Proactive services available with X-Force IR Retainer can include: Active Threat Assessment, Cyber Range Experiences, Cyber Threat Intelligence Assessment, Review or Development of Cybersecurity Incident Response Plan, Dark Web Search Service, Incident Response Playbook Customization, Incident Response Program Assessment, Ransomware Readiness Assessments, Security Incident First Responder Training, Tabletop Exercises, Manual Penetration Testing and Strategic Threat Assessment.

X-Force IR Retainer includes access to an autonomous team of veteran IR professionals within IBM Security. IR teams have deep experience in AWS, hybrid and multi-cloud environments including cloud native security services.

X-Force IR Retainer is a component of industry-leading IBM Security X-Force Threat Management Services (XFTM), which provides end-to-end threat management and recovery designed for AWS. XFTM supports AWS native security and centralizes visibility for hybrid cloud environments.

Indicative Pricing from IBM Security: X-Force IR Retainer comes in a variety of sizes to cater to every need. Every IR Retainer includes a kick-off workshop, quarterly reviews, and a 24x7 hotline. The IR Retainer starts at $37,000/yr and goes up to $105,000/year, depending on retainer hours and Proactive Service Units purchased.

IBM Security is a leader in comprehensive AWS Level 1 MSSP services including Digital Forensics Incident Response Specialization. X-Force IR Retainer is among a broad set of IBM Security Level 1 MSSP capabilities for AWS.

X-Force IR Retainer can be extended with IBM Security Managed Detection and Response Services. IBM supports many EDR technologies including ReaQta and Crowdstrike. For Managed Detect and Respond service, you may Bring Your Own License or purchase your licenses from the technology provider. In either case, IBM Security will guide you through onboarding, setup and optimization of the MDR services, so that you can gain value from the results as quickly as possible.

Are you prepared for a data breach or cybersecurity incident?

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Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

If you are currently experiencing a cybersecurity incident, contact X-Force to help.

  • US Hotline: 1-888-241-9812

  • Global Hotline: (+001) 312-212-8034

For Sales Support:

  • Call IBM Security sales at 1 877-426-3774 Priority code: Security

  • OR...Contact us by email at "msspaws@ibm.com"

  • OR...Click on the “Continue” button in the orange box above to the right.