CrowdStrike Falcon Endpoint Protection

What do you like best about the product?

As a SOC Analyst, I really value CrowdStrike Falcon’s real-time threat detection and visibility. The threat graph and behavioral analytics make it easier to investigate incidents and correlate activities quickly. I also like how lightweight the agent is—it doesn’t slow down endpoints, and updates are seamless. The dashboard is intuitive, and the detailed telemetry gives deep insights for hunting and responding to threats.

What do you dislike about the product?

The main drawback is the steep learning curve for new analysts, especially when diving into advanced hunting queries. Some of the alerts can be very noisy, requiring fine-tuning to avoid false positives. The pricing is also on the higher side compared to other EDR solutions, which might be challenging for smaller organizations.

What problems is the product solving and how is that benefiting you?

CrowdStrike Falcon helps us detect and respond to endpoint threats in real-time. It provides detailed telemetry and behavioral analytics that improve our investigation speed and reduce dwell time. The cloud-based architecture ensures scalability and seamless updates. Overall, it has strengthened our SOC capabilities by giving us better visibility, faster containment, and reduced risk of data breaches.

What do you like best about the product?

Falcon offers visibility, detection and response, and integration within a single agent. It is easy to deploy across different platforms and brings everything together in a unique central management console for threat analysis and orchestration. This setup allows for the creation of automatic and proactive responses to adversaries and other threats.

What do you dislike about the product?

Falcon Crowdstrike Marketplace apps are not updated regularly, which can be frustrating when trying to get a response from vendor integration during a proof of concept. The lack of timely updates sometimes makes the process more challenging than it should be.

What problems is the product solving and how is that benefiting you?

Visibility, integration, and protection are among the key benefits of using FALCON. These features enhance the way threat hunting, data analysis, and extended response are carried out within IT Security Architecture, offering solutions for every layer of security.

What do you like best about the product?

The ease of implementation stood out. Deployment was fast with minimal disruption. The interface is intuitive, and the lightweight agent doesn’t impact system performance. Its broad feature set (threat detection, EDR, vulnerability management) is robust, and the frequency of use is daily since it runs seamlessly in the background. Customer support has been responsive and knowledgeable, and integration with other security tools has been straightforward.

What do you dislike about the product?

The cost can be somewhat concerning, particularly when considering the price of additional modules such as IAM and SOAR. I hope they will consider offering free access for at least 50 to 100 devices to allow users to test their features, as this could encourage customers like me to take their product more seriously. Overall, I like their product and believe it is worth the investment.

What problems is the product solving and how is that benefiting you?

CrowdStrike Falcon addresses the challenge of advanced endpoint protection by detecting and stopping threats that traditional antivirus solutions often overlook. It gives us real-time visibility into attacks, suspicious activities, and vulnerabilities across all our endpoints, whether on-premises or remote.
This has led to a noticeable reduction in security incidents, less downtime, and better compliance with internal and regulatory security standards. Since it is cloud-native, we avoid the need to maintain heavy infrastructure, and updates are applied seamlessly. As a result, our IT and security teams now spend less time responding to incidents and can focus more on proactive defense.

What do you like best about the product?

Deploying CrowdStrike Falcon Endpoint Protection Platform agents across all computers in the network was easy and fast. CrowdStrike provide end point protection for your devices and ensure no malware gets access to your network.
Integration with Active directory is easy, and you can manage access and users. implementing on new devices with only agents to be installed,
As for the customer support if you have any issue, you can raise ticket with customer support, and they will sort out your issues with top technician.

What do you dislike about the product?

CrowdStrike utilize your device resources, so you need devices with high specs to avoid slowness and unusual performance for the computers.

What problems is the product solving and how is that benefiting you?

CrowdStrike helped our environment by protecting or end users' devices, and it control the access of end points such as USB and CD from Uknown sources.

We are using CrowdStrike Falcon  because it has very low surface impact and minimal consumption of our resources, and we mainly use it for our endpoint protection.

CrowdStrike Falcon  helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions.

We find it very unique that CrowdStrike Falcon, which we deployed in many countries wherever our offices are, can be installed very quickly, maintained on a single console, single panel of console, and it's really easy to use and deploy. We primarily use it for endpoint protection.

The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful.

CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.

I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does.

We have been using CrowdStrike Falcon for the past seven years.

CrowdStrike Falcon is stable; I have not had any issues with reliability or downtime.

For scalability, CrowdStrike Falcon deserves a perfect score of ten out of ten.

Regarding customer support, our experience has been really positive as they are very quick to assist us.

The customer support deserves a rating of ten out of ten.

Positive

We were previously using Symantec Endpoint because we were not getting proper quotations, pricing, or support, particularly in India, which is why we wanted to switch.

In terms of return on investment, we find that CrowdStrike Falcon has ROI covered because less manpower is required. It's very easy to deploy without many IT admins, saving time, and while I cannot specify the money saved, the time saved is money in terms of manpower. This makes it very useful, quick to run, quick to install, easy to manage, and easy to deploy.

We do not find any price challenges or setup costs with CrowdStrike Falcon; everything is smooth.

We evaluated three products, which were Sophos, CrowdStrike Falcon, and Trend Micro, before choosing CrowdStrike Falcon.

In some cases, we have Excel files with VBA code inside, and CrowdStrike Falcon detects that it's a bit risky for us. When people download EXE files that are threats to our organization, it detects them very quickly. It also detects threats under ZIP files and can show us the path from where it came and where it goes, allowing us to easily see where the infection is and where it has spread.

My advice for others looking into using CrowdStrike Falcon is that as an endpoint protection solution, Falcon  is always reliable, and I can recommend that this is the product you can deploy and forget all the worries.

We are an end user customer of CrowdStrike Falcon; we are not a partner or reseller, and we are not receiving any gift card or incentive for this review. We are just sharing our experience as an end user and as an IT Manager.

I rate CrowdStrike Falcon 9 out of 10.

On-premises