Advanced and effective protection against threats on endpoints
What do you like best about the product?
The ability to identify and stop advanced threats in real time, preventing them from spreading, is remarkable.
What do you dislike about the product?
The cost of the license is high, which can represent a barrier for medium or small-sized organizations.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon solves the problem of lack of visibility and late threat detection on endpoints. With its real-time monitoring and cloud-based rapid response capability, we are now able to identify and contain incidents much more efficiently.
Crowdstike Falcon EDR: A SOC Analyst 's Hands-On review
What do you like best about the product?
As a SOC Analyst, I really value CrowdStrike Falcon’s real-time threat detection and visibility. The threat graph and behavioral analytics make it easier to investigate incidents and correlate activities quickly. I also like how lightweight the agent is—it doesn’t slow down endpoints, and updates are seamless. The dashboard is intuitive, and the detailed telemetry gives deep insights for hunting and responding to threats.
What do you dislike about the product?
The main drawback is the steep learning curve for new analysts, especially when diving into advanced hunting queries. Some of the alerts can be very noisy, requiring fine-tuning to avoid false positives. The pricing is also on the higher side compared to other EDR solutions, which might be challenging for smaller organizations.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon helps us detect and respond to endpoint threats in real-time. It provides detailed telemetry and behavioral analytics that improve our investigation speed and reduce dwell time. The cloud-based architecture ensures scalability and seamless updates. Overall, it has strengthened our SOC capabilities by giving us better visibility, faster containment, and reduced risk of data breaches.
State-of-Art solution that provides Visibility, Threat Analysis and Response
What do you like best about the product?
Falcon offers visibility, detection and response, and integration within a single agent. It is easy to deploy across different platforms and brings everything together in a unique central management console for threat analysis and orchestration. This setup allows for the creation of automatic and proactive responses to adversaries and other threats.
What do you dislike about the product?
Falcon Crowdstrike Marketplace apps are not updated regularly, which can be frustrating when trying to get a response from vendor integration during a proof of concept. The lack of timely updates sometimes makes the process more challenging than it should be.
What problems is the product solving and how is that benefiting you?
Visibility, integration, and protection are among the key benefits of using FALCON. These features enhance the way threat hunting, data analysis, and extended response are carried out within IT Security Architecture, offering solutions for every layer of security.
CS deployment is very straight forward, they are not only an endpoint but also a top security firm
What do you like best about the product?
The ease of implementation stood out. Deployment was fast with minimal disruption. The interface is intuitive, and the lightweight agent doesn’t impact system performance. Its broad feature set (threat detection, EDR, vulnerability management) is robust, and the frequency of use is daily since it runs seamlessly in the background. Customer support has been responsive and knowledgeable, and integration with other security tools has been straightforward.
What do you dislike about the product?
The cost can be somewhat concerning, particularly when considering the price of additional modules such as IAM and SOAR. I hope they will consider offering free access for at least 50 to 100 devices to allow users to test their features, as this could encourage customers like me to take their product more seriously. Overall, I like their product and believe it is worth the investment.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon addresses the challenge of advanced endpoint protection by detecting and stopping threats that traditional antivirus solutions often overlook. It gives us real-time visibility into attacks, suspicious activities, and vulnerabilities across all our endpoints, whether on-premises or remote.
This has led to a noticeable reduction in security incidents, less downtime, and better compliance with internal and regulatory security standards. Since it is cloud-native, we avoid the need to maintain heavy infrastructure, and updates are applied seamlessly. As a result, our IT and security teams now spend less time responding to incidents and can focus more on proactive defense.
Protect your enterprise network with CrowdStrike Falcon
What do you like best about the product?
Deploying CrowdStrike Falcon Endpoint Protection Platform agents across all computers in the network was easy and fast. CrowdStrike provide end point protection for your devices and ensure no malware gets access to your network.
Integration with Active directory is easy, and you can manage access and users. implementing on new devices with only agents to be installed,
As for the customer support if you have any issue, you can raise ticket with customer support, and they will sort out your issues with top technician.
What do you dislike about the product?
CrowdStrike utilize your device resources, so you need devices with high specs to avoid slowness and unusual performance for the computers.
What problems is the product solving and how is that benefiting you?
CrowdStrike helped our environment by protecting or end users' devices, and it control the access of end points such as USB and CD from Uknown sources.
Powerful and Reliable Endpoint Protection for Modern SOC Operations
What do you like best about the product?
What I like best about CrowdStrike Falcon is how fast and reliable it is when detecting threats. Just recently, it flagged a suspicious PowerShell script running on one of our endpoints. Within minutes, we had a full timeline of the activity, including the parent process and command line details. That helped us respond quickly and avoid any impact.
As a SOC analyst , I also appreciate how easy it is to navigate. The interface is clean, and the alerts are well-organized, which makes it easier to learn and understand real-world attack patterns. It doesn’t just throw alerts—it gives context, which is super helpful when you're still building your skills.
What do you dislike about the product?
While CrowdStrike Falcon is a powerful and reliable platform, some features can be a bit overwhelming for new users. It takes time to get used to the interface and understand how to use all the modules effectively. Also, the filtering options in the investigation tab could be improved—sometimes it's hard to narrow down alerts quickly when you're dealing with a large volume.
A helpful improvement would be to make the search and filtering more flexible and user-friendly, especially in the event timeline and process tree views. That would make investigations faster and smoother, especially for SOC teams handling multiple incidents.
What problems is the product solving and how is that benefiting you?
CrowdStrike Falcon helps us solve one of the biggest challenges in cybersecurity: detecting and responding to threats in real time across multiple endpoints. Before using Falcon, it was hard to get visibility into what was happening on devices, especially during suspicious activity. Now, we can track everything—from process execution to network connections—with detailed timelines and context.
As a SOC analyst trainee, this has been a huge benefit. It allows me to learn from real incidents while contributing to investigations. The platform also helps reduce false positives, so we can focus on actual threats instead of wasting time chasing noise. Overall, it’s made our team faster, more efficient, and more confident in our response.
Efficient threat detection and seamless deployment improve overall security
What is our primary use case?
We are using CrowdStrike Falcon because it has very low surface impact and minimal consumption of our resources, and we mainly use it for our endpoint protection.
CrowdStrike Falcon helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions.
We find it very unique that CrowdStrike Falcon, which we deployed in many countries wherever our offices are, can be installed very quickly, maintained on a single console, single panel of console, and it's really easy to use and deploy. We primarily use it for endpoint protection.
What is most valuable?
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful.
CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.
What needs improvement?
I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does.
For how long have I used the solution?
We have been using CrowdStrike Falcon for the past seven years.
What do I think about the stability of the solution?
CrowdStrike Falcon is stable; I have not had any issues with reliability or downtime.
What do I think about the scalability of the solution?
For scalability, CrowdStrike Falcon deserves a perfect score of ten out of ten.
How are customer service and support?
Regarding customer support, our experience has been really positive as they are very quick to assist us.
The customer support deserves a rating of ten out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were previously using Symantec Endpoint because we were not getting proper quotations, pricing, or support, particularly in India, which is why we wanted to switch.
What was our ROI?
In terms of return on investment, we find that CrowdStrike Falcon has ROI covered because less manpower is required. It's very easy to deploy without many IT admins, saving time, and while I cannot specify the money saved, the time saved is money in terms of manpower. This makes it very useful, quick to run, quick to install, easy to manage, and easy to deploy.
What's my experience with pricing, setup cost, and licensing?
We do not find any price challenges or setup costs with CrowdStrike Falcon; everything is smooth.
Which other solutions did I evaluate?
We evaluated three products, which were Sophos, CrowdStrike Falcon, and Trend Micro, before choosing CrowdStrike Falcon.
What other advice do I have?
In some cases, we have Excel files with VBA code inside, and CrowdStrike Falcon detects that it's a bit risky for us. When people download EXE files that are threats to our organization, it detects them very quickly. It also detects threats under ZIP files and can show us the path from where it came and where it goes, allowing us to easily see where the infection is and where it has spread.
My advice for others looking into using CrowdStrike Falcon is that as an endpoint protection solution, Falcon is always reliable, and I can recommend that this is the product you can deploy and forget all the worries.
We are an end user customer of CrowdStrike Falcon; we are not a partner or reseller, and we are not receiving any gift card or incentive for this review. We are just sharing our experience as an end user and as an IT Manager.
I rate CrowdStrike Falcon 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Provides comprehensive threat protection and seamless integration with third-party tools
What is our primary use case?
I am a customer of CrowdStrike Falcon through a consultant, and our company is headquartered in India, while our consultant is a sister company also located in India.
We use CrowdStrike Falcon internally in our company.
I am using CrowdStrike Falcon for its purpose, which is to save the company from any attacks, viruses, or whatever threats are available.
What is most valuable?
The most useful feature of CrowdStrike Falcon is protection, though it cannot be described in one word.
Protection is the main purpose of CrowdStrike Falcon.
CrowdStrike Falcon has positively impacted my organization by providing good protection, logs, and reports, which I find very good.
What needs improvement?
One area for improvement in CrowdStrike Falcon could be the user interface and reports; it requires some improvements to be easily handled.
For the reporting in CrowdStrike Falcon, I need specific data because in most reports, some of the data is not with that importance for the collector, so the reports need to be more specific for each purpose.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for around three years.
What do I think about the stability of the solution?
Regarding stability and reliability, I find CrowdStrike Falcon to be stable; nothing has happened since we installed it, and there are no bugs or issues from the software.
What do I think about the scalability of the solution?
I can say that CrowdStrike Falcon is sufficient in terms of scalability from my point of view; it is capable of working with our current infrastructure or setup, and I believe it's sufficient.
How are customer service and support?
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for my issue.
Based on my experience, I would rate the technical support for CrowdStrike Falcon an eight.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before CrowdStrike Falcon, I used an application called Kaspersky, but not for the same purposes.
Which other solutions did I evaluate?
I did not evaluate other options before choosing CrowdStrike Falcon because it was a forced decision from our headquarters, from the mother company.
What other advice do I have?
Currently, I do not remember exactly what version of CrowdStrike Falcon we are using because I'm managing the team, but I can check the right version later.
We are using the latest version of CrowdStrike Falcon.
CrowdStrike Falcon has not helped me predict and prevent potential breaches by itself, but with support from other applications such as Splunk and Windows Defender, it has contributed.
I integrate CrowdStrike Falcon with third-party tools.
I have to integrate CrowdStrike Falcon with other applications to get the most protection, and the integration is smooth and everything works well.
I am using the lightweight agent.
For the system performance, the lightweight agent is fine; it has not affected performance too much, and generally it's acceptable.
I rate CrowdStrike Falcon eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Single-agent architecture enhances security while minimizing complexity and costs
What is our primary use case?
The main use cases for CrowdStrike Falcon from my customers are the lightweight agent, which is very easy to use, and it will protect the complete environment in a single dashboard.
A specific use case from my customers for CrowdStrike Falcon is that the SaaS-based single agent can protect all the platforms.
What is most valuable?
The best features of CrowdStrike Falcon are the single agent and the fact that there is no daily signature update.
There is no daily signature update because it operates as a signatureless solution.
Regarding the lightweight agent, all other solutions have multiple agents, which degrade system performance; however, this single agent has multiple features that increase system performance.
The elimination of on-prem infrastructure through CrowdStrike Falcon's cloud-native architecture has impacted my customers by reducing both cost and complexity, as they are now using the cloud-native solution.
What needs improvement?
I recommend that some deep-dive trainings are required for the NG SIEM, specifically for their next-generation SIEM module, as they need some basic trainings for that.
To clarify, deep-dive trainings are required specifically for the NG SIEM or next-gen SIEM.
For how long have I used the solution?
I have been working with CrowdStrike Falcon for six years.
How are customer service and support?
For technical support, I would rate it as a nine out of ten.
There are no complaints about the support.
How would you rate customer service and support?
How was the initial setup?
It is easy to set up CrowdStrike Falcon.
What was our ROI?
My customers have seen a return on investment with CrowdStrike Falcon.
While I do not have specific details currently available, those who purchased are very happy with the solution.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable when comparing it to other tools.
The license cost is typically per device.
Based on the modules customers purchase, the cost will increase, as they have more than 28 to 32 modules.
What other advice do I have?
The feature called Threat Graph for threat hunting helps in terms of security to predict and prevent breaches by showing how threats are evolving and how we can protect the customer environment, which helps us build better security.
I have integrated CrowdStrike Falcon with existing SIEM solutions and security frameworks.
It helps to streamline incident response processes because it is very easy to integrate with SIEM solutions like IBM QRadar and HPE ArcSight; for the incident response, it helps us correlate with other solutions.
My customers using CrowdStrike Falcon are mainly from all industries, including ITES, finance, marketing, manufacturing, and health.
I recommend that those planning to use CrowdStrike Falcon should migrate from their old traditional antivirus to next-gen antivirus, which will help them protect their environment.
The biggest advantage of this solution for my customers is that it is a single solution that fulfills most of their security concerns while being easy to manage.
I rate CrowdStrike Falcon ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Robust cybersecurity platform with excellent real-time threat detection capabilities
What do you like best about the product?
Advanced threat detection and response: The platform leverages artificial intelligence and machine learning to detect sophisticated threats, including zero-day attacks and fileless malware. Its behavioral analysis is particularly effective against ransomware and advanced persistent threats.
Cloud-native architecture with lightweight agent: Single lightweight agent deployment provides rapid scalability without significant endpoint performance impact. Real-time visibility across the entire environment is exceptional, enabling quick incident response.
Integrated threat intelligence: Access to one of the industry's most comprehensive threat intelligence databases with constant updates on emerging attack campaigns and adversary tactics, techniques, and procedures (TTPs).
What do you dislike about the product?
Premium pricing structure: The platform comes with a high price point that can be prohibitive for small to medium-sized organizations, especially when considering additional modules like Falcon OverWatch or specialized industry packages.
Initial complexity and learning curve: Organizations without prior EDR experience may find the volume of alerts and configuration options overwhelming initially, requiring specialized training and potential consulting services to optimize effectiveness.
Internet connectivity dependency: Being fully cloud-based requires consistent internet connectivity for complete functionality, which can be limiting in air-gapped environments or locations with unreliable network infrastructure.
What problems is the product solving and how is that benefiting you?
Advanced Persistent Threat Detection: Falcon identifies sophisticated, multi-stage attacks that traditional antivirus solutions miss, significantly reducing our mean time to detection (MTTD) from days to minutes. This has prevented several potential data breaches.
Centralized Security Visibility: The unified console provides comprehensive visibility across all endpoints, eliminating security blind spots and reducing the complexity of managing multiple security tools. This has improved our security team's efficiency by 40%.
Automated Threat Response: Real-time automated containment and remediation capabilities have reduced our incident response time dramatically, allowing us to isolate compromised endpoints within seconds rather than hours.
