Sold by: Span
Span is the developer intelligence platform for leaders raising the standard of how engineering teams operate. Ramp, Vanta, Duolingo, and Fin use Span to focus engineering effort and measure whether AI is producing better outcomes.By connecting full agent traces, code, tickets, and org structure into the engineering work graph, Span gives leaders prompt-to-prod visibility to quantify AI effectiveness and identify the practices and environments producing stronger results.
4.6
Overview
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Measure and optimize your AI investment
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Prioritized recommendations for agent performance
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Research-grade answers to every question
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See where time really goes
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Developer intelligence platform for AI outcomes
Span is the developer intelligence platform for leaders raising the standard of how engineering teams operate.
Engineering teams at Ramp, Vanta, Duolingo, Fin, and more use Span to focus engineering effort, measure whether AI is producing better outcomes, and improve the systems around how people and agents build.
Span connects agent traces, code, pull requests, tickets, organizational context, token spend, and delivery outcomes in a living Engineering Work Graph. Structured evaluations show how AI-assisted work happened, where agents encountered friction, and which practices and environments produced stronger results. This prompt-to-prod visibility helps leaders quantify AI effectiveness across teams, tools, and time.
The same connected context helps leaders understand where engineering effort goes, investigate delivery bottlenecks, connect developer sentiment with operational evidence, and automate engineering finance workflows. Span makes these conclusions inspectable against the underlying work, providing verifiable evidence for better decisions about AI, operations, and investment.
Highlights
- Measure whether AI is producing better outcomes: Connect agent activity, tools, and token spend to shipped pull requests and meaningful engineering outcomes.
- Improve how people and agents build: Identify the practices, workflows, and development environments that produce stronger results and reduce agent friction.
- Run engineering with connected, verifiable evidence: Understand engineering effort, delivery, developer sentiment, and investment to operate with rigor.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Paid User: Active Contributor | Active Contributor: A current employee who has made at least one code commit in the past 30 days and is designated as a Contributor in Span. | $540.00 |
Vendor refund policy
Subscription fees are non-refundable, and subscriptions may not be canceled during the committed subscription term, except as required by applicable law or AWS Marketplace policies.
Refund requests related to duplicate charges, billing errors, or other exceptional circumstances will be reviewed on a case-by-case basis. To submit a request, contact support@span.app
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Span provides high-touch onboarding and ongoing support for every customer. A dedicated Customer Success Manager guides implementation, data validation, administrator training, rollout planning, and role-based enablement. After launch, customers continue to receive support with adoption, new use cases, and interpreting Span data.
Our Support Engineering team is available via Slack from 9 a.m. to 5 p.m. ET for product questions, troubleshooting, and technical assistance, with escalation to Span's engineering and product teams as needed.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Construction
Easy Access to the Underlying Data Catalog
Reviewed on Jul 03, 2026
Review provided by G2
What do you like best about the product?
Having access to the underlying data catalog
What do you dislike about the product?
I'm not able to set up custom goals for my team
What problems is the product solving and how is that benefiting you?
Consolidation of metrics from disparate tools. I have a centralized view and reduces time to value for analysis
Anthony K.
Easy to Use, Reliable Integrations, and Fast Issue Resolution
Reviewed on Jun 24, 2026
Review provided by G2
What do you like best about the product?
The product is easy to use and straightforward to navigate. Our contacts are highly responsive, and any issues we report are taken seriously and resolved quickly. The survey platform is also very helpful for our sentiment surveys, and it eliminates many of the manual processes we previously had to handle. Span integrates with all our work tracking software and services and we have never noticed any downtime.
What do you dislike about the product?
The way the platform calculates its metrics can feel a bit too opaque, which sometimes raises questions about accuracy. In addition, the service integrations can be somewhat difficult to configure, and the setup process isn’t always as straightforward as I’d expect.
What problems is the product solving and how is that benefiting you?
Span has helped us track DORA metrics and identify SDLC bottlenecks we can address. It’s also been very useful for monitoring AI usage across our engineering teams and for spotting trends over time.
Jeff W.
Span is Great for Resource Reporting
Reviewed on Feb 06, 2025
Review provided by G2
What do you like best about the product?
As our company's VP of Finance, it's hard for me to know what EXACTLY my engineers and product teams are working on. Through Span, I'm able to tag what projects each individual employee is working on and apply their own respective compensation rate against that project. After aggregrating all of the employees, I can then see I have 8 FTEs working on project X which cost me $Y. I have 11 FTEs working on project B costing me $C. It's a great tool giving me visibility into managing our company's labor resources against our critical projects/goals.
It also helps that the Span team is incredibly responsive. Any feature requests that I have are met with genuine curiousity as to my use case and with a plesant attitude. I love their team.
It also helps that the Span team is incredibly responsive. Any feature requests that I have are met with genuine curiousity as to my use case and with a plesant attitude. I love their team.
What do you dislike about the product?
I've only been using the platform for 2 months now, but haven't found anything material that bothers me. As mentioned before, anything that I've wanted, they've addressed for me personally.
What problems is the product solving and how is that benefiting you?
Resource allocation management. It gives me, a finance exec, visibility into what my R&D teams are working on.
Computer & Network Security
I actively Recommend Span to Engineering Colleagues
Reviewed on Feb 06, 2025
Review provided by G2
What do you like best about the product?
The tool is easy to use, the team is incredibly responsive, and the data we get is invaluable. We use it across our organization to inform allocation, velocity, and performance. Getting it set up was way easier than other tools and the intrgrations we have with JIRA, Github, and Gcal helped to illuminate areas of the company that we didn't have before.
What do you dislike about the product?
When I have something I dislike about Span, I raise it as a product feature. Sometimes they don't do it, sometimes they can and do. But I always know.
What problems is the product solving and how is that benefiting you?
We've been able to understand areas of the organization and how we are progressing. For the first time, we know how we are spending our time with a level of accuracy that we didn't have ever before. AND we can take action to improve it.
Chris F.
User-friendly tool that provides valuable insights to gauge how we doing and identify opportunities
Reviewed on Jan 28, 2025
Review provided by G2
What do you like best about the product?
The SPAN team is kind, very collaborative, receptive our our needs and eager to address any concerns. They care about their product and their customers.
Some of things I've come to appreciate about the tool so far include the following :
- Easy and intuitive
- One stop shop for key Jira metrics I care about
-Saving on time previously spent creating queries and dashboards to extract the desired metrics
-Allows leadership to gain insights that can lead to meaningful conversations on ways we can improve our processes and practices
-It has helped provide some light on patterns we had not noticed
-The ability to customize the Teams to suit our needs
Some of things I've come to appreciate about the tool so far include the following :
- Easy and intuitive
- One stop shop for key Jira metrics I care about
-Saving on time previously spent creating queries and dashboards to extract the desired metrics
-Allows leadership to gain insights that can lead to meaningful conversations on ways we can improve our processes and practices
-It has helped provide some light on patterns we had not noticed
-The ability to customize the Teams to suit our needs
What do you dislike about the product?
Nothing meaningful to add here. As a new user, I'm still tinkering with it and continuing to explore it's potential for our team. However, the SPAN team has been very receptive the issues and requests we've raised so far so nothing to add at this time.
What problems is the product solving and how is that benefiting you?
Like the saying goes "if you can't measure it, you can't improve it" . Having visibility to the meaningful metrics will help us determine if have can contribute to faster delivery and quality of our product.