Overview
This solution will analyze customer feedback at scale for enterprise organizations. The solution uses a 'best-in-class', NLP-based engine to analyze customer feedback, assign the feedback to customer-specific topics, determine the sentiment, and then visualize the information.
Highlights
- Ability to analyze complex comments and decompose into individual sub-comments allowing each subcomment to be analyzed independently.
- Industry-specific model for assigning comments to topics which can be customized by client.
- Ability to analyze customer feedback from multiple channels including internal CSAT and social (Twitter, Facebook, Google Reviews, etc.).
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/unit |
|---|---|
Comments Processed Successfully<25k | $0.05 |
Comments Processed Successfully>25k | $0.025 |
Vendor refund policy
Please contact us at ai_support@wavicledata.com for refund requests.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Architecture Diagram
AWS Reference Architecture for ActiveInsights which specifies the AWS resources which are created as a result of installing ActiveInsights
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Version release notes
First Release
Additional details
Usage instructions
Download via Amazon Marketplace and utilze CloudFormation scripts and accompanying documentation
Resources
Support
Vendor support
Please allow 1 business day to respond. Please include contact name, e-mail address, and phone number. ai_support@wavicledata.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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