Breakaway Cloud - Amazon Quick for Energy & Utilities

Breakaway Cloud’s Amazon Quick for Energy & Utilities helps energy providers, utilities, and infrastructure organizations bring scattered operational data into a unified analytics environment built for faster reporting, better visibility, and more informed decision-making.

Built on Amazon Quick and backed by Amazon S3, Lambda, Glue, Lake Formation, and other AWS Services, this accelerator delivers a turnkey analytics environment that connects data from asset systems, field operations, customer platforms, maintenance workflows, regulatory reporting sources, IoT feeds, and internal documents into a secure, interactive view.

Energy and utility teams often rely on disconnected reports, legacy systems, manual workflows, and siloed data to understand asset performance, service reliability, outage trends, workforce activity, customer demand, maintenance needs, and compliance requirements. Breakaway Cloud designed this solution to help organizations reduce reporting burden, improve operational visibility, and create a scalable foundation for AI-assisted analysis while maintaining strong governance, security, and role-based access.

With Breakaway Cloud’s Amazon Quick for Energy & Utilities, teams gain visibility into the metrics that matter most across operations, assets, service areas, customers, and field teams. The solution can support use cases such as asset performance monitoring, outage and incident reporting, workforce planning, maintenance analytics, demand forecasting, customer service insights, regulatory reporting, and executive dashboards.

As energy and utility organizations explore AI, this accelerator also creates a governed foundation for next-generation intelligence, including AI-assisted research, automated reporting, exception flagging, internal knowledge search, operational summaries, and role-specific insights for executives, analysts, field teams, and operations leaders.

The solution includes pre-built AWS components and best-practice configurations:

• Automated Ingestion: AWS Glue pipelines for operational, asset, field, customer, IoT, maintenance, and reporting data sources.

• Secure Storage: Amazon S3 and Lake Formation for structured, governed data lakes with role-based access controls.

• Interactive Analytics: Amazon Quick dashboards that visualize performance across assets, service areas, operations, and customer activity.

• **Automation & Monitoring: **EventBridge scheduling, CloudWatch alerts, and validation logic for consistent, high-quality data.

Quick Services:

• Agents: Custom agents designed with natural language to help users explore approved operational, asset, field, and customer data.

• Spaces: Provide agents access to approved data sources without unnecessary data movement by linking spaces with dashboards, knowledge bases, vector stores, and more.

• Flows: Design specific step-by-step evaluations and processes, allow direct input from users, and connect to integrated technologies like Slack, Teams, Salesforce, and operational workflow systems.

• Research: Deep research across dashboards, data sets, and internal documents to develop strategy plans, identify trends, and summarize key findings with citations to internal sources.

• Quick Automate: Automate end-to-end processes with the assistance of AI. Build, deploy, and manage automations in one place.