TechTouch is the Digital Adoption Platform that allows you to implement navigation on the product screen without any coding. With TechTouch a customer success manager can implement the contents directly on the screen which customers want, implement customers requests for each company, and implement modals without any development. So, You can raise customer support efficiency and improve the churn rate with us.
#Unrivaled domestic expertise in Japan, and consulting proposals beyond expectation
The most difficult part of navigation is building solutions. With vast and broad experiences, we provide extensive and thorough consulting, from customer success to UX and CX.
#Easy implementation and easy maintenance
Even complex scenarios can be easily implemented without any code. Thanks to our unique technology, You do not need to maintain and modify navigations even though your system UI has changed.
#system stability, and trusted security.
Can it reliably follow complex operations that span tabs and windows? Does it not make users feel uncomfortable on responsive screens? And most importantly, does it not adversely affect your system?
We commit security, and we do not store any sensitive information in our servers.
We have also obtained ISMAP and AWS certifications."
This product is Japanese customers only. For customers outside Japan, please contact partner@techtouch.co.jp
Highlights
-Help_Improved input data accuracy by displaying business rules
-Guide_Eliminate mistakes with operation guidance
-Analysis_Visualizing System Utilization for more effective use of the system
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses a single contract dimension based on the number of users. You commit to a set count of users who can access the Techtouch account over a one-year term. Pricing scales with the number of users you include. There are no separate tiers or add-on dimensions to choose from. Your total depends on the user count you commit to for the year. This product is available to Japanese customers only.
Top-of-mind questions for buyers
What counts as one user for billing over the year?
A user is any person who had access to the Techtouch account during the year. The count reflects everyone granted access, not just active daily users. You commit to this user count for the one-year term, and pricing scales with that number.
Can I limit which users or systems see the operation guides?
Yes. Through data integration, you can target guides by company unit, contract plan, or individual user. This lets you control who sees guidance without changing your committed user count. The user count for billing still covers everyone who had account access.
What kinds of systems does this product apply to?
It applies to any system that runs in a browser. The product uses a no-code design and is built to avoid negative effects on your existing systems. Access and guidance work across supported browser-based systems within your committed user scope.
techtouch.jp
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Vendor refund policy
You can get a refund within 7 days after the contract date.
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Support
Vendor support
We provide below ONLY in Japanese
-help site
-human chat support
-technical support
-customer success consulting
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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