Unstructured Data Analysis using AWS Bedrock

This solution unlocks the potential hidden within your unstructured customer feedback by deploying a custom, AI-powered solution directly into your secure AWS environment. We begin with a diagnostic of your data sources and analytical pain points to design and build a generative AI analytics engine that is tailored to your unique business terminology. The solution maintains complete data governance by ensuring sensitive information never leaves your cloud and you are in full control of the AI services you use. This engine automatically categorizes theme, sentiment, and intent, drastically reducing manual analysis time and freeing your teams to focus on high-value strategic action.

Impact:

• Maintain Data Security and AI Governance: by connecting any unstructured data source residing in your cloud environment, ensuring sensitive information never leaves your cloud and ensure you have full control over AI services used.
• Reduce Manual Analysis Time and Cost: freeing your CX, research, and product teams from spreadsheets to focus on high-value strategic action and innovation.
• Add Structure to Your Unstructured Data: enrich all feedback with automated text categorization and activating "chat with your data" capabilities for on-demand summarization, thematic exploration, and prompt-driven root cause analysis.

What's Included:

• Unstructured Data & Pain Point Diagnostic: A review of your existing unstructured data sources (e.g., surveys, support tickets, reviews, research notes) and a gap analysis of your current analytical pain points and business objectives.
• Custom Generative AI Analytics Engine: The design, build, and deployment of a secure, tailored analytics model in your AWS environment (leveraging services like AWS Bedrock) to accurately categorize theme, sentiment, and intent based on your unique business terminology.
• Insight & Action Visualization: Development of interactive dashboards (via Quicksight) and/or a custom web application that allows teams to easily explore data, filter by topic, and understand key trends at a glance.
• Deployment & Solution Handoff: A fully deployed and integrated solution within your AWS ecosystem, complete with technical documentation and business user training to ensure widespread adoption and self-sufficiency.

Timeline: 2-4 months depending on requirements.