Splio Customer Platform

Splio Customer Platform is a comprehensive CRM marketing solution designed for retail, e-commerce, and hospitality sectors. It empowers marketing and CRM teams to automate, personalize, and optimize customer engagement across multiple channels using advanced data analytics and AI-driven tools. This platform helps brands increase customer acquisition, retention, and sales by delivering tailored experiences throughout the entire customer journey.

• Automate and personalize campaigns via email, SMS, push notifications, mobile wallets, and WhatsApp for seamless omnichannel communication

• Centralize customer data from online and offline sources to gain actionable insights with the integrated Customer Data Platform

• Build and manage flexible loyalty programs with real-time rewards and communications to boost customer loyalty

• Leverage predictive and generative AI for audience segmentation, campaign content creation, and multilingual translations

• Create dynamic customer segments and multi-branch automated journeys without coding, enhancing marketing efficiency

• Control communication frequency to protect brand reputation and reduce unsubscribes with pressure marketing management

• Monitor campaign performance and ROI through real-time dashboards and analytics

• Integrate easily with retail ecosystem tools such as CMS, PoS, customer review platforms, and activate audiences on major ad platforms like Meta, Google, TikTok, and Snapchat

• Benefit from data hosting in France with built-in GDPR compliance and dedicated customer success support

Splio Customer Platform offers a scalable, user-friendly interface with deep retail and e-commerce expertise, enabling teams to onboard quickly and deliver impactful marketing campaigns that drive measurable business growth.