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    EngageLab SendCloud Global SMS Service

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    Sold by: EngageLab 
    EngageLab converges and connects globle numerous SMS service channels, achieving a wide communication range of more than 220 countries and regions and ensuring stable and effective messaging via intelligent routing, with an average SMS delivery rate of 98%.

    Overview

    EngageLab inteligently chooses optimized messaging channels to reduce sevice costs while guaranteeing high delivery rate. The platform charges by actual messaging usage, supporting granular expense detail inquiry on certain cellphone numbers with transparency. It offers high-quality SMS channels for message delivery within 5 seconds and a 99% delivery rate. It helps you reach your customers at lower costs and more efficiently through intelligent sending strategies.

    Highlights

    • Provide real-time SMS delivery and status record, and access transparent billing information
    • High-quality SMS channels for message delivery within 5 seconds and a 99% delivery rate
    • Provide extensive SMS channel resources, an intelligent operation and maintenance system, and automatic switching between multiple channels ensure the stability of SMS deliveries.

    Details

    Delivery method

    Deployed on AWS
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    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    EngageLab SendCloud Global SMS Service

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (9)

     Info
    Dimension
    Description
    Cost/month
    Top up $10 to SMS Service
    Top up $10 to EngageLab SMS service for message sending.
    $10.30
    Top up $50 to SMS Service
    Top up $50 to EngageLab SMS service for message sending.
    $51.50
    Top up $100 to SMS Service
    Top up $100 to EngageLab SMS service for message sending.
    $103.00
    Top up $300 to SMS Service
    Top up $300 to EngageLab SMS service for message sending.
    $309.00
    Top up $500 to SMS Service
    Top up $500 to EngageLab SMS service for message sending.
    $515.00
    Top up $1000 to SMS Service
    Top up $1000 to EngageLab SMS service for message sending.
    $1,030.00
    Top up $2000 to SMS Service
    Top up $2000 to EngageLab SMS service for message sending.
    $2,060.00
    Top up $5000 to SMS Service
    Top up $5000 to EngageLab SMS service for message sending.
    $5,150.00
    Top up $10000 to SMS Service
    Top up $10000 to EngageLab SMS service for message sending.
    $10,300.00

    Vendor refund policy

    EngageLab does not currently support refunds for AWS Customers at this time, but you can cancel at any time.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Product support content: product introduction, question answering, testing, exception handling, product upgrading, complaint handling, etc Time: 9:00-18:00 (5 days x 8 hours) (GMT+08:00) Services: Poppy, Niki Hotline: +86-400-006-9990 Email Address: Popya.liu@engagelab.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Continuous Integration and Continuous Delivery
    Top
    10
    In High Performance Computing, Application Stacks

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Overview

     Info
    AI generated from product descriptions
    Global Coverage
    Supports SMS delivery across more than 220 countries and regions through converged and connected multiple SMS service channels.
    Delivery Speed and Reliability
    Delivers messages within 5 seconds with a 99% delivery rate through high-quality SMS channels.
    Intelligent Routing
    Utilizes intelligent routing mechanisms to optimize messaging channels, reduce service costs, and ensure stable and effective message delivery.
    Real-time Delivery Tracking
    Provides real-time SMS delivery status records and transparent billing information with granular expense detail inquiry capabilities at the individual phone number level.
    Multi-channel Failover System
    Implements automatic switching between multiple SMS channels with an intelligent operation and maintenance system to ensure delivery stability.
    Email Delivery Infrastructure
    Distributed and reliable architecture capable of sending over 100 billion emails per month with 1.9 median sendtime
    API Integration and Language Support
    RESTful APIs with support for multiple programming languages including C#, Node.js, Ruby, Python, and Java
    Email Template Management
    UI-based email template management with automatic display of latest content through simple API calls
    Security and Compliance
    Opportunistic TLS 1.2 with enforced TLS option, SSL/HTTPS click tracking, Two-Factor Authentication, SOC II Type 2, GDPR, and CSA compliance
    Threat Detection and Monitoring
    AI-powered phishing detection with dedicated 24x7x365 compliance team support
    Multi-Channel Notification Delivery
    Unified API for delivering notifications across push notifications, email, SMS, chat, in-app messaging, and direct messaging platforms like Slack and Facebook Messenger through a single integration point.
    Visual Notification Designer
    Drag-and-drop notification template builder with consistent rendering across email clients, content reusability across channels, and support for both visual design interface and JSON-based template configuration.
    Intelligent Message Routing Engine
    Rules-based delivery system enabling drag-and-drop channel prioritization, configurable always-send settings, and best-of channel selection to route messages to optimal notification channels.
    Comprehensive Analytics and Logging
    Detailed event logging and performance metrics across all channels and providers, including deliverability comparison, channel effectiveness analysis, and per-user channel tracking.
    Managed Infrastructure and Scalability
    Fully-managed and automated notification infrastructure platform designed to handle development, scaling, and management of notifications with reduced resource requirements.

    Contract

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    Standard contract
    No
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