A modern Customer Communication Management (CCM) platform that simplifies multi-channel communication workflows, isolates notification logic from code, and improves deliverability, observability, and cost-efficiency without engineering overhead.
Fyno is a powerful notification orchestration platform that enables enterprises to manage, monitor, and optimize all customer communications across channels like SMS, WhatsApp, Email, Push, In-app, IVR, and RCS through a single API and no-code UI.
Unlike legacy CPaaS tools or siloed vendor APIs, Fyno decouples notification logic from application code, offering a centralized communication layer that is scalable, secure, and fully observable.
Fyno empowers engineering, product, and compliance teams to:
Route notifications dynamically across vendors and channels.
Configure logic-based workflows visually.
Integrate with internal systems to fetch dynamic data.
Manage templates, consent, preferences, and compliance rules.
Monitor delivery, engagement, and audit trails in real time.
Whether you're a bank looking for high-reliability messaging with regulatory traceability, a lender optimizing collections, or a B2B marketplace scaling onboarding and servicing flows Fyno offers the flexibility and control you need.
Built for modern architectures, Fyno supports:
REST APIs, webhooks, and serverless event triggers
Secure data pipelines with payload transformations
Role-based access, multi-tenancy, and granular logging
Join forward-thinking teams at fintechs, insurers, logistics, and airlines who rely on Fyno for 100% deliverability, compliance-first communication, and lower messaging costs.
Highlights
Single API for Multi Channel Messaging : Route and send notifications via SMS, Email, WhatsApp, Push, IVR, and more from one interface.
Visual Workflow Builder : Design event-driven notification logic using a powerful no-code UI.
Smart Routing & Failover : Dynamically switch between CPaaS vendors and channels to optimize delivery and cost.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one pricing dimension: Enterprise API (Requests). You pay a flat contract fee that guarantees core API access no matter how request volume changes. The fee does not rise or fall with usage spikes, so your cost stays predictable across the term. This single endpoint connects your source systems to communication channels and vendors through one JSON payload. Because pricing is a fixed commitment rather than per-request or per-vendor billing, adding new vendors or channels does not change what you pay under this dimension.
Top-of-mind questions for buyers
What counts as a request under the Enterprise API dimension?
A request is one message your source systems send to the single Fyno endpoint. You submit one JSON payload per request, and Fyno routes it to the right channel and vendor. The same request can reach SMS, WhatsApp, email, push, in-app, voice, or RCS.
Does adding new vendors or channels change what I pay under this dimension?
No. The flat contract fee covers core API access regardless of how many vendors or channels you connect. Adding a new SMS, WhatsApp, email, or push vendor is a configuration change in the dashboard, not a separate contract or per-vendor charge.
Does my cost rise when request volume spikes during the contract term?
No. The Enterprise API fee is a flat commitment that guarantees core access no matter how volume changes. Sudden request spikes do not raise the fee, so your cost stays predictable across the term rather than tracking each message sent.
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Vendor refund policy
Buyers may request a refund within 14 days of billing for unused prepaid services. Usage-based charges are non-refundable. To request a refund, email support@fyno.io with your AWS account ID, product name, billing date, and reason. All requests are reviewed within 5 business days. Refunds, if approved, will be processed through AWS Marketplace.
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