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The OpenIAM Customer IAM (CIAM) Jumpstart Service is a six-week engagement where OpenIAM team members will work closely with the customer to implement critical, previously defined, use cases and deliver a solution into production. The scope of the Jumpstart can be customized to include a combination of the items described under Deliverables.


  • Requirements definition
  • Migration or bulk loading of existing users for a source system supported by the current list of connectors
  • Configure a Self-registration or other user-on boarding methods
  • Implement self-service portal branding requirements
  • Configure consent management
  • Implement authentication policies including MFA based on SMS or E-mail based OTP or FIDO 2 compliant device.
  • Request / approval functionality for selected target systems
  • Configure UAR for either the selected applications or imported users for the authoritative source system
  • SSO for up to five (5) applications using either SAML 2, oAuth 2 or OIDC
  • Self-service forgot password with password sync for the selected applications
  • Configure up to five (5) business roles
  • Configure up to fine (5) business rules using the OpenIAM business rules engine
  • User Acceptance Testing
  • Go-live


  • The integration options are limited to the connectors listed in the connector section (Custom connector development is not part of the Jump-start service)
  • The duration of this service is normally 6 to 8 weeks. The scope of the service can be expanded to include additional applications which may in turn impact the duration and cost of the service.


  • Customer should have an OpenIAM instance running on AWS from the AWS Catalog
Sold by OpenIAM
Fulfillment method Professional Services

Pricing Information

Dimension Cost
Statement of Work Contact seller for rate


Support for the OpenIAM Platform will be provided through the OpenIAM portal. Professional services assistance will be provided through the dedicated IAM engineer(s) for the project. The scope of the involvement will be limited to the activities described in the SOW and/or the service description provided here.