Sold by: HappyRobot
HappyRobot is an AI workforce platform that automates business communications and operational workflows for logistics and operations teams.
Overview
HappyRobot helps enterprises like DHL & Naturgy put agents to work in complex environments. Agents are autonomous AI workers capable of communication and coordination. To put them to work means deploying at scale across core business functions, from lead qualification to payment collection and service request to technician dispatch.
HappyRobot's platform captures context and gets smarter from every agent interaction, enabling enterprises to develop a highly competitive and differentiated operating system.
Highlights
- Deploy AI workers that autonomously handle inbound and outbound calls, emails, and texts, booking loads, negotiating rates, running check calls, and collecting documents around the clock.
- Integrate directly with your TMS, load boards, and telephony so AI workers act on live data in real time, logging every conversation and updating your systems automatically.
- Cut resolution times from days to minutes while your team focuses on judgment and relationships, AI workers surface exceptions and escalate complex cases to human operators when needed.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
HappyRobot Platform | Base platform subscription fee | $10,000,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
action | Per_action usage credit | $10,000,000.00 |
Dimensions summary
This listing combines two pricing dimensions under a contract. You pay a base platform subscription fee to access the HappyRobot platform. On top of that, you pay per-action usage credits. Each action an agent takes during a workflow draws from these credits. This means your costs have two parts: a fixed subscription for platform access and a variable component that scales with how many actions your agents perform. The more your agents work, the more usage credits you consume.
Top-of-mind questions for buyers
An action is a task an agent performs during a workflow. This includes sending a message across channels, reading a document with OCR, retrieving knowledge, querying a database, writing to a system, or delegating to an external agent. Each such step draws from your usage credits.
The base platform subscription fee is fixed, so it stays constant regardless of activity. The per-action usage credits vary with how many actions your agents take. For busy deployments running many workflows, the action credits grow and can outweigh the fixed subscription. Both charges apply together on the same invoice.
Yes. The base platform subscription fee stays the same. But each action an agent takes during a workflow consumes usage credits. More conversations, tool calls, and workflow steps mean more actions and higher credit consumption. Your variable cost scales directly with agent activity.
www.happyrobot.ai+1
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Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
HappyRobot provides customer support for onboarding, product usage, and technical questions. Customers can contact the HappyRobot support team through the company website or their assigned customer success contact. Support includes assistance with platform setup, workflow configuration, integrations, and troubleshooting.
Contact support: rafael.ordonez@happyrobot.ai
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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