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    Red Canary Managed Detection and Response

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    Sold by: Red Canary 
    Vendor Insights
    Red Canary detects and stops threats 24x7 across your endpoints, network, cloud, identities and SaaS applications.
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    Red Canary Managed Detection and Response

     Info
    Sold by: Red Canary 

    Overview

    Red Canary gives customers the confidence they need with unmatched, actionable intelligence and 24x7 expert response to stay ahead of adversarial threats. With customer-validated 99% threat detection accuracy, security teams can focus on the threats that matter instead of wasting time on noise. With a combination of actionable threat profiles, intel-driven analytics, and specific response and remediation recommendations, your team can make better decisions and prioritize resources according to the most relevant threats to your organization. Features:

    • 24/7/365 expert investigation of potential threats
    • Advanced threat detection
    • Global threat intelligence team
    • Continuous threat hunting
    • Proactive response and remediation

    Highlights

    • Unmatched threat detection accuracy, Red Canary helps protect your endpoints, network, cloud, identity and SaaS applciations.
    • Actionable threat intelligence with on-demand adversary insights and expert collaboration so you can stay ahead of threats.
    • Guided, automated or human-led 24/7 expert response so you can focus on your business objectives instead of the next cybersecurity event.

    Details

    Delivery method

    Features and programs

    Vendor Insights

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    Skip the manual risk assessment. Get verified and regularly updated security info on this product with Vendor Insights.
    Security credentials achieved
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    Financing for AWS Marketplace purchases

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    Pricing

    Red Canary Managed Detection and Response

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (4)

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    Dimension
    Description
    Cost/12 months
    Overage cost
    Endpoint
    Computer or instance running Windows, MacOS, or Linux
    $120.00
    Account
    User account
    $100.00
    Resource
    Cloud resource
    $250.00
    Network
    Network coverage
    $20.00

    Vendor refund policy

    No refunds

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    97 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Legal Services

    Effective and reliable MDR service provider, a partner you can trust

    Reviewed on Feb 03, 2025
    Review provided by G2
    What do you like best about the product?
    Red Canary is quick and effective at detecting genuine threats and executing your automations to contain the threat.
    We have been using Red Canary for a few years and have found comfort in their reliable and timely 24x7 detections. They often publish intelligence reports that helps reassure us they're on top of threat actors and attack trends.
    When we ask about detection coverage for a current or emerging threat actor and their TTPs, they're already on top of it.
    We've swapped EDR tools and with the Red Canary team's help, it was a seamless transition with no downtime or lapse in detection coverage.
    Their threat hunting and engineering team is readily accessible and our account manager Matt Tauaese has been very proactive and engaged in helping make sure we get the most out of our service.
    What do you dislike about the product?
    Their services are gradually becoming more expensive and its harder toignore their competition which are providing a full service offering a fully managed SOC offering at lower costs. Red Canary remains a top pick for MDR, but as organisations find the need to consolidate tools and optimise processes, their narrow offering may be a disadvantage in future.
    What problems is the product solving and how is that benefiting you?
    We needed 24x7 monitoring of our Endpoint Detection & Response tool, detection engineering capabilities backed by reliable and accurate threat intelligence, and effective automations to rapidly contain threats and minimise collateral damage.
    Red Canary has been able to provide us with this service and comfort over the past few years that we've been a customer. With their MDR service, we can refocus our team on other prioirities.
    Adam G.

    Red Canary Customer Review

    Reviewed on Feb 01, 2025
    Review provided by G2
    What do you like best about the product?
    The partnership and collaborative approach that we are not treated like just another customer, and that when we have ideas for ways to improve our customer experience and make suggestions on improvements to the product and services that Red Canary provides an environment of active listening to our concerns and feedback.
    What do you dislike about the product?
    If I had one complaint I think it would be related to cost as this is my most expensive reoccuring subscription.
    What problems is the product solving and how is that benefiting you?
    The alerts of potential incidents and the real time reporting so my team can reduce our MTTR from days to hours is one of the biggest benefits.
    Consumer Services

    Good solution to get you started on Managed Detection and Response

    Reviewed on Jan 31, 2025
    Review provided by G2
    What do you like best about the product?
    The Active Remediation add on is extremely useful
    What do you dislike about the product?
    Lack of account maintenance follow up after the intial setup
    What problems is the product solving and how is that benefiting you?
    24/7/365 coverage in place of a three person SOC
    Transportation/Trucking/Railroad

    Great Partner!

    Reviewed on Jan 31, 2025
    Review provided by G2
    What do you like best about the product?
    The support from our account team has been top notch and the product has really helped the security of our company. Implementation was real easy.
    What do you dislike about the product?
    No negatives to report. We have been very happy
    What problems is the product solving and how is that benefiting you?
    We are not large enough to keep a full time security person so this fills our need.
    Legal Services

    Feedback on Red Canary

    Reviewed on Jan 30, 2025
    Review provided by G2
    What do you like best about the product?
    Good customer service, easy to use, decent threat intelligence and threat detection capability. Playbook automation helps with timely response to threats. The 24*7 service is a great addition to the in house SOC team.
    What do you dislike about the product?
    We cannot solely rely on RC as it primarily focuses on EDR and identity security log monitoring. It does not allow custom detect engineering either.
    What problems is the product solving and how is that benefiting you?
    24*7 security monitoring
    View all reviews