Sold by: GeekFeed Co.,Ltd.
Operation and maintenance service supporting the stable operation of the Amazon Connect environment. We provide total support for AWS environment operations, from failure response to daily setting changes and continuous improvement proposals.
Overview
Problems
Do you have concerns about the stable operation and continuous improvement of the contact center built with Amazon Connect?
Solutions
We provide comprehensive operation and maintenance (Managed Service) targeting the contact center environment built with Amazon Connect and related AWS services. We minimize downtime through system health monitoring and rapid troubleshooting when failures occur.
Expected Effects
We also act as an agent for setting changes in daily operations, create usage status reports, and propose continuous architecture optimization based on the latest AWS updates. Customers are freed from system operations and can focus on their core business.
Highlights
- 24/7/365 system monitoring and rapid failure response system
- Significant reduction of operational workload by acting as an agent for daily setting change tasks
- Continuous system improvement proposals based on the latest AWS updates
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Email: alliance@geekfeed.co.jp