Overview

Decentro Product Overview
Fabric by Decentro is an identity and compliance infrastructure platform that enables fintechs, banks, NBFCs, and enterprises to build secure onboarding, verification, and risk management workflows through APIs and SDKs. The platform provides access to KYC, identity verification, bank account validation, CKYC, fraud detection, and customer due diligence workflows through developer-friendly integrations and scalable infrastructure.
With Fabric, businesses can automate customer onboarding, streamline compliance operations, and reduce manual verification efforts while maintaining security and regulatory readiness. Features such as real-time verification APIs, workflow orchestration, webhook-based notifications, audit trails, and configurable onboarding journeys help teams improve approval rates and operational efficiency.
Designed for high-scale financial and regulated use cases, Fabric supports digital onboarding, lending workflows, account verification, merchant onboarding, fraud prevention, and compliance automation across fintech, banking, insurance, wealthtech, and SaaS platforms.
Highlights
- Automate KYC, identity verification, CKYC, bank account validation, and compliance workflows through a unified API infrastructure platform built for fintechs, banks, NBFCs, and enterprises.
- Accelerate customer onboarding with real-time verification APIs, developer-friendly integrations, webhook support, audit trails, and scalable workflow orchestration for regulated businesses.
- Improve fraud prevention and compliance operations with secure identity infrastructure designed for lending, merchant onboarding, financial services, and high-volume digital onboarding workflows.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Fabric Identity & Compliance Platform | Access to Fabric by Decentro identity, KYC, verification, onboarding, fraud detection, CKYC, and compliance APIs with additional usage billed based on consumption across enabled services. | $3,600.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Identity Validations | Identity validation and data fetch API requests | $0.018 |
Digilocker Fetches | Digilocker document fetch requests | $0.016 |
Detailed Verifications | Detailed PAN, GST, CIN, and DIN verification requests | $0.053 |
RC Verifications | RC basic and detailed verification requests | $0.141 |
Employment Verifications | Employment email and EPFO verification requests | $0.088 |
Udyam Services | Udyam verification, validation, and registration requests | $0.259 |
Bank Validations | Bank account validation and reverse penny drop requests | $0.029 |
ID Conversions | ID conversion API requests including PAN to GSTIN | $0.006 |
Image Recognition APIs | Face match, OCR, liveness, masking, and image validation requests | $0.029 |
HyperStreams | HyperStream onboarding and workflow automation requests | $0.259 |
Vendor refund policy
Subscription, usage, overage, upgrade, and setup fees are non-refundable except where required by applicable law. Refunds or chargebacks related to payment transactions are subject to Decentro transaction dispute and banking partner policies. Customers may raise billing or refund requests at support@decentro.tech or grievances@decentro.tech . Cancellation requests apply at the end of the active subscription term.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Decentro provides onboarding, integration, and operational support for customers using Fabric by Decentro. Customers can expect assistance with API integrations, KYC and verification workflows, onboarding flows, troubleshooting, compliance-related queries, and platform operations through dedicated support channels.
Business & Partnerships: hello@decentro.tech All Other Support: support@decentro.tech Payments Support: pgsupport@decentro.tech
Customer grievances and dispute management:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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