Overview
Informatix [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.
The Informatix RAPID solution is a state-of-the-art payment processing system that can be configured for any type of payment collections, including child supports payment for State Disbursement Units (SDU). RAPID serves as a central processing hub that pulls all project components together. From paper to electronic collections, RAPID is the engine that effectively and accurately processes, tracks, and records collections received from payors. The current release of RAPID solution is currently operating in eight states across the county. Our patented solution provides clients with the speed, accuracy, streamlined processing, and security necessary in today's ever-evolving payment processing environment.
RAPID offers proven secure and complete transaction processing, from mail opening to document imaging, payment receipt, validation and reconciliation, suspense management, to customer service, and data reporting. The figure below provides a high-level view of our RAPID technology solution that depicts how RAPID can meet your specific payment processing needs.
RAPID is maintained by a Software team that ensures that RAPID is current with all regulations and client requested modifications and updates. RAPID has a minimum of 4 release per year.
RAPID is supported by Informatix on shore Software and Operations teams working with or clients to ensure they are using RAPID in the most efficient manner possible.
This listing is for Private Offers ONLY. Please reach out for more details. Thank you.
Highlights
- Capture and loading of paper and electronic payments, Payment processing, receipt extract and correspondence processing, Image archive of payments, correspondence, and documents, Customer service, incident management, outreach, and reporting
- Dashboards, reporting, data analytics and quality assurance, Modern platform for configuring foreign system interfaces, Employer and participant child support payment information, FAQs and forms, Electronic payments using multiple channels and methods, Disbursement of electronic and paper payments, monthly statements and coupons
- US based implementation team, Project Management, On site and/or remote support for kick off and steady state activities, User Training, Facilitate Performance and Integration Testing, Facilitate User Acceptance Testing, Facilitate Operation Readiness Review, On site Go-live S
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
RAPID Solution | Less than 3,000,000 payments. Does not include implement services. | $699,000.00 |
Vendor refund policy
No Refund
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Full software and infrastructure support Supportrequest@informatixinc.com 877-482-2819 Jira web portal upon tenant setup
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.