Trek10 ATTAIN Retail: Internal Support GenAI Assistant accelerates employees' use of proprietary data, processes and productivity using Generative AI. Discover a new horizon in internal support with Trek10's "Retail Internal Support GenAI Assistant", now available on the AWS Marketplace as a proof of concept.
Overview
Overview
- Accelerate employees' use of proprietary data, processes and productivity using Generative AI. Discover a new horizon in internal support with Trek10's "Retail Internal Support GenAI Assistant", now available on the AWS Marketplace as a proof of concept. Designed with retail environments in mind, this intelligent GenAI Assistant prototype ingests your confidential support documentation to create a preliminary, user-friendly support assistant. Say goodbye to the days of navigating complex help pages or waiting on hold with call centers. With this POC, employees, whether at the headquarters or in-store, can experience instant answers to their questions.
- From troubleshooting point-of-sale systems to understanding inventory protocols, the GenAI Assistant offers a snapshot of its potential by providing concise solutions and step-by-step instructions. Integrated with Arenade1!
- WS for security and reliability, it ensures your proprietary data remains protected during this test phase.
- However, this POC isn't just about the GenAI Assistant; it's also an opportunity for employee growth. In partnership with Notre Dame University, Trek10 introduces a tailored training program specifically for your retail company's IT employees. This training is designed to provide them with a foundation in innovating and expanding upon the GenAI Assistant's capabilities.
- Please note: This proof of concept provides an initial look into the solution's potential. A complete, refined product offering would necessitate additional data cleanup and GenAI tuning to meet specific retail requirements. Dive into the future of retail support with Trek10's POC, where innovation meets preliminary insights and IT empowerment.
Key Technologies + AWS Services
- Amazon Marketing
- Amazon Bedrock GenAI
- Amazon SageMaker
Outcomes
- A GenAI Assistant that can answer product questions based on consuming 1 to 2 internal data sources and minimal tuning.
- A basic secure website to demonstrate the GenAI Assistant.
- A simple set of APIs which can be integrated into apps, POS systems, and websites. * The ability to set a GenAI Persona, allowing the GenAI Assistant the ability to use the company’s tone in interactions.
Highlights
- Employees get immediate support to their problems with specific instructions based on company specific processes and procedures
- Cut down on helpdesk support call durations, backing the helpdesk with your internal knowledge base and GenAI
- Attain an expandable framework which can be enhanced for even more automated recovery steps and which learns from evolving procedures
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
To proceed now to sign up for the Assessment, fill out the secure order form by clicking continue.
Here's What to Expect:
- Submit the AWS Marketplace Order Form by clicking "Continue" above.
- A Trek10 Cloud Engineer will reach out to you within 2 business days to schedule an onboarding call with your AWS Administrator to configure account access.
- Following onboarding, Trek10 engineers will begin our discovery process (Phase 1) that will include interviews with your technical team, reviewing documentation you have provided, and reviewing findings from our scan of your environment. Anticipated timeline for these activities is 8-10 weeks.
- After discovery, Trek10 engineers will assemble our findings into a report and presentation and walk you through the results in a live virtual session (Phase 2).
By clicking Continue and submitting the form above with your AWS Account ID and contact information, this service and the respective rights and obligations of the parties hereto, shall be subject in all respects to and shall be governed by the terms and conditions set forth in Trek10’s Standard Terms and Conditions, which can be accessed at www.trek10.com/terms and which are hereby incorporated by reference and shall have the same force and effect as if fully set forth herein.
For any questions or issues with the AWS Marketplace Order Form or any other questions please contact support@trek10.com and a Trek10 Team Member will get back to you shortly.