EvamX Marketing Suite

Evam is a leader in AI-Driven marketing, and customer engagement technologies, enabling enterprises to stay connected with their customers through real-time, hyper-personalized journeys. With a vision to create interactions that customers look forward to, Evam empowers businesses to engage each customer as a unique individual, making them feel special and valued. Evams mission is to provide data-driven enterprises with the tools and technologies to engage customers at the right moment. By leveraging a powerful real-time event-processing engine, Evam enables brands to decode vast amounts of operational data and act on it instantly across multiple channels. This translates into a seamless, omnichannel experience that offers personalized, contextual communications to customers, helping brands increase revenue, retain loyalty, and improve customer satisfaction. Evams end-to-end customer journey platform, evamX, is trusted by global enterprises, including banks, telecom operators, insurers, loyalty platforms, airlines and omnichannel retail brands, processing millions of customer interactions daily to design and deliver superior customer experiences. Recognized by leading global analysts, Evam has been most recently featured in Forresters Q2 2024 Cross-Channel Marketing Hubs Landscape and Gartners Market Guide for Event Stream Processing. These endorsements highlight Evams ability to empower businesses in navigating complex customer journeys with the flexibility, scalability, and real-time capabilities necessary for success in todays dynamic market. With operations in more than 15 countries and serving over 600 million end-users daily across 70+ enterprise customers, Evams capabilities go beyond typical MarTech solutions, enabling enterprises to fulfill customer needs, detect fraud, improve retention, monetize their data, and optimize business operations for long-term success. evamX is available across any deployment model SaaS, private cloud, or on-premise. At its core, evamX offers a seamless omnichannel environment supported by cutting-edge modules. Journey Builder; Visually craft, manage, and optimize customer journeys across all touchpoints with drag-and-drop simplicity. Digital Engagement; Design and modify compelling web and mobile experiences, including push notifications and SMS to enhance direct customer interactions. Customer Feedback; Collect customer feedback after key transactions and use it to improve customer journeys. Make customers feel valued and turn them into brand advocates. Decisioning; Leverage AI to make data-driven decisions, predict customer actions, and determine the next-best experience. Insight Tracker; Provide real-time insights and data visualizations to measure and enhance marketing effectiveness. Create custom dashboards tailored to specific business objectives.