Overview
DocBay is an AI-first virtual healthcare platform that combines clinical-grade AI with licensed general practitioners to deliver rapid, affordable, and comprehensive medical guidance at scale. Built for enterprises seeking to reduce healthcare costs and absenteeism, DocBay resolves 80% of employee health issues autonomously escalating to a real doctor in under 20 minutes when it matters most.
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AI-powered clinical reasoning engine accepts voice or text input across 330 trillion symptom combinations, grounded in 47 million life science articles, for instant evidence-based guidance
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Integration with the world's largest rare disease knowledge base enhances diagnostic accuracy and enables early detection before conditions escalate into costly claims
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24/7 access to licensed GPs with average connection times under 20 minutes supporting consultations, prescriptions, and referrals valid across the EU
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Blood test analysis and longitudinal patient health timeline improve continuity of care and clinical decision-making
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Flat per-employee pricing model delivers unlimited AI triage and GP access with no per-consultation fees or surprise costs
DocBay empowers enterprises, insurers, and distribution partners to offer trusted, always-on virtual care that measurably improves employee health outcomes while dramatically reducing healthcare spend.
Highlights
- Clinical-grade AI voice agent triages symptoms across 330 trillion combinations, grounded in 47M medical articles.
- 24/7 access to licensed GPs in under 20 minutes, with EU-valid prescriptions and referrals at a flat per-employee monthly fee with no per-consult charges.
- Rare disease database integration and longitudinal health tracking enable early detection and preventive intervention before minor issues become costly claims.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Access to platform | For 50 employees/users/year | $5,000.00 |
Vendor refund policy
Please contact us at help@docbay.com .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support with DocBay AI Preventive Care Platform, please contact us at help@docbay.com or visit docbay.com. Buyers can expect help via email or through our website for general inquiries, troubleshooting, and product guidance.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.