DocBay delivers AI-powered preventive care with 24/7 access to licensed physicians, rapid symptom assessment, rare disease detection, and HIPAA/GDPR-compliant health data management helping employers reduce absenteeism and healthcare costs at under 7 per employee per month
DocBay is an AI-first virtual healthcare platform that combines clinical-grade AI with licensed general practitioners to deliver rapid, affordable, and comprehensive medical guidance at scale. Built for enterprises seeking to reduce healthcare costs and absenteeism, DocBay resolves 80% of employee health issues autonomously escalating to a real doctor in under 20 minutes when it matters most.
AI-powered clinical reasoning engine accepts voice or text input across 330 trillion symptom combinations, grounded in 47 million life science articles, for instant evidence-based guidance
Integration with the world's largest rare disease knowledge base enhances diagnostic accuracy and enables early detection before conditions escalate into costly claims
24/7 access to licensed GPs with average connection times under 20 minutes supporting consultations, prescriptions, and referrals valid across the EU
Blood test analysis and longitudinal patient health timeline improve continuity of care and clinical decision-making
Flat per-employee pricing model delivers unlimited AI triage and GP access with no per-consultation fees or surprise costs
DocBay empowers enterprises, insurers, and distribution partners to offer trusted, always-on virtual care that measurably improves employee health outcomes while dramatically reducing healthcare spend.
Highlights
Clinical-grade AI voice agent triages symptoms across 330 trillion combinations, grounded in 47M medical articles.
24/7 access to licensed GPs in under 20 minutes, with EU-valid prescriptions and referrals at a flat per-employee monthly fee with no per-consult charges.
Rare disease database integration and longitudinal health tracking enable early detection and preventive intervention before minor issues become costly claims.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers one pricing dimension: platform access for 50 employees, users, or seats per year. You buy under a contract that bundles access for a fixed group of 50 people over a 12-month term. Pricing scales in blocks of 50 users. To cover more people, you add more units. There are no separate tiers or add-ons to choose from. Each unit grants the same platform access for the group it covers.
Top-of-mind questions for buyers
What counts as one user under the 50-user access unit?
Each unit covers 50 people who use the platform. This can include patients, physicians, specialists, or clinicians within a clinic, hospital, or network. Each named person you enroll counts toward the 50-person block, whether they log symptoms, connect wearables, or review patient context.
What happens if I need to cover more than 50 people?
You add more units. Each unit grants access for another block of 50 people over the year. Pricing scales in these fixed 50-person increments. There are no partial blocks, so you buy enough units to cover your total headcount.
What capabilities does the platform access unit include?
Access covers the full platform for the enrolled group. This includes a continuous health timeline, wearable and lab data interpretation, medical image and symptom analysis, rare disease matching, and secure time-bounded record sharing with any doctor. No features are billed as separate add-ons.
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Support
Vendor support
For support with DocBay AI Preventive Care Platform, please contact us at help@docbay.com or visit docbay.com. Buyers can expect help via email or through our website for general inquiries, troubleshooting, and product guidance.
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