Overview
Cognizant® Supplemental Health Insurance Engine combines AWS services with Cognizant advisory and professional services expertise in Group, voluntary and consumer markets business, human centric experience design, Life and Supplementary Insurance product & processes, Data, AI and cloud technologies along with a best-of-breed partner ecosystem to create a digital first operating model on a cloud-first platform ecosystem. The approaches are tailor-made to carrier goals and are backed by managed services and commercial models that guarantees customer experience and operational efficiency improvements. The offering delivers business value in as little as 6 months, with incremental improvements that continue to evolve with business needs.
Key capabilities include:
• Market-specific solutions aligned to various business segments
• Product Simplification, Market Segmentation and Digital first Operations driving enhanced sales experiences, operational efficiencies and lower cost structures
• A modern “retail experience” for product comparison, purchase, servicing and claims
• Omni-channel support with seamless switching
• Intelligent operations with proactive customer engagements and delivering insights across the value chain for a superior customer experience
• Rapid onboarding of partners and employers
• Extensive data generation for business growth (enhance experience, cross-sell and upsell)
• Out-of-the-box integration with third party data sources and large InsurTech eco-system
Highlights
- At Cognizant, we leverage our deep knowledge and experience of being digital transformation partners for 34 of the top 50 Insurers globally, a strong team of 6000+ domain, core platforms and InsurTech experts, in-house solution accelerators and strong partnerships to delivery customer success.
- We are helping Insurers rapidly transform their Supplemental Insurance business to a new digital first operating model in less than 12 months, delivering enhanced sales experience (70+% improvements in Quote-to-Conversion), speed to market (reduced time for new product rollout or channel expansion by 50%+), Speed of Claims (auto-adjudication of 65% claims and 50% intake thru digital channels) and Operational efficiencies (enabling 30-40% reduction in run cost).